Samsung Director Customer Service salaries in Gurgaon / Gurugram

Likes

Good work environment and good teammates .Management is well organised .The most good thing I like in samsung that they celebrate each activity in very organised way .Company policies are fair and good . Good bonus is given to employees when they achieve the targets .

Dislikes

Salary is decent .

Likes

Company policy is very good but not growth on job security and salary increment..we are working in local vendor only.we want to the higher position of the job level..

Dislikes

Career growth is very slow..salary is constant only..not a increment as per rules..

Likes

Work culture and working system and its process were so strong.

Dislikes

The worst salary standard compared to other OEMs. Even Samsung's vendor companies provide higher salaries than Samsung. Saturday working and 10 hours every day, which includes all breaks and working hours, leads to a bad work-life balance. I'm just giving a review for the Samsung Electronics Chennai plant, not for the Noida plant.

Likes

Job security is a very good positive point. Salary is satisfactory I would say. A lot of benefits are given to the employees like company transport, food, medical checkups, gym, consultation with dieticians, therapists etc. Employees get to work on business trips overseas.

Dislikes

...chnology over and over. The increment and promotions are also a negative point. Increment in salary is very less and promotions take a lot of time. The upper management is also of old mindset like asking about every little things etc.

Likes

Job security

Dislikes

1.Salary & Promotions 2.No HR in this company instead they have ER team(Employee Relations) which are basically10th Passed Operators promoted to Engineer category. They do not know even ABCD of HR and their role, you can never expect their help on any occasions whether it is Mediclaim, Present Role, Promotion, Cafeteria Food, Harrassement etc.