Salesforce Technical Support Engineer salaries in Hyderabad / Secunderabad (Updated 2025)

Likes

There is no other company i feel that provide benefits and salary like salesforce. There is work life balanced in company. Company values for their employee

Dislikes

I feel it's very challenging to get promoted in this company

Likes

1) Salary is OK 2) Benifits 🏥 🎓 🚗 3) I would say worklife balance is good until you don't work during AMER hours but you will get compensation for it. 4) Unlimited Tasty food & Barista access but quality of food is becoming worse day by day 😅

Dislikes

1) Lot of office politics started recently in hyd location, earlier it used to be a good environment but nowadays becoming very toxic. 2) Lot of fake promises will be given for promotion & it's very hard to get promotion here. 3) CSG department is adopting call center culture it's becoming more like a BPO company. 4) Every 4-5 months they will introduce new KPI , they don't care about customer issue or customer experience they just care about KPI's. 5) Most of the manager's you will find here are from BPO sector they don't have sufficient technical knowledge. 6) If you are working in Technical Support Engineering , then no career growth & learning opportunity.

Likes

Good Salary obviously. Other than that work culture at Ohana is great.

Dislikes

Micro management from Managers. No work life balance. You will be on customers call entire day. The process is not streamlined. The expectation is learn every skill and help the customer in all the possible ways. There is micro management specially in their Signature Support Team. Huge pressure everyday.

Likes

Only salary is a good part about Salesforce. Else nothing is good

Dislikes

Egoistic manager Every time threaten you Targets (everyone is running for their targets, manager force you to complete Targets) Force to come offlce All people are fake no support No job security