S&P Global Customer Service Representative salaries in India

Likes

S&P as an organisation is entirely people centric. Except salary, all other perks, benifits, allowances ranging from well being allowances to the leaves structure are exceptional and above par. Working alongside different teams on the same floor gives a great level of exposure to mix and know more about the happening world. Many teams are still following wfh culture which is indeed the great and the ultimate need of hour.

Dislikes

In the past few months, the company has done excessive cost cutting which has resulted in high no. of individuals leaving the organisation. The team structure is highly dependent on the team leads. So, all appraisal and other improvements are handed by the TLs itself which ultimately leads to partiality and incompetencies. Ahmedabad location is a bit unhealthy for outstation candidates. All the projects and important assignments are assigned only to Gujarati people, ignoring the rest.

Likes

...ghly competitive, based on your performance you can get back to back promotions. There are yearly increment cycles, that offers you increment on your base salary plus bonus. Also, you'll get 2000 $ ESOP's that are equivalent or close to 2 lakhs INR that you can withdraw after one year from the date you get the grant. To summarize: Pros: *Work life balance *Employee friendly policies *Flexibility and Transparency *Work from home *Industry skill and experience *Skip level interactions with the management *Competitive package *Good increment cycle *Company grants (2000 $) ESOP's *Good transportation Cons: *Politics

Dislikes

Team politics

Likes

Work life balance, Work load is manageable, Compensation is decent (not too high, not too low)

Dislikes

Layoff news every now and then, big question mark on job security. Promotion are really hard to get after a certain level mainyl due to a flat hierarchy. Brand name is not that great, most of the recruiters don't know S&P.

Likes

Work life balance is excellent, salary & benefits also superb without any CTC they will provide the salary to the employees. Cab facility is free for everyone.

Dislikes

Don't expect much salary hikes, appraisals & promotions.

Likes

Generic HR policies, leave policies, work life balance

Dislikes

This organization has lost all respect from me. Citing economic situations, the organization is on cost cutting spree, firing people, hiring freeze, travel freeze, cost cutting on annual events, and promotion freeze. However the hypocricy of the organization is they hire hundreds of freshers, take them to Dubai for induction and host multiple events in a 5 star hotel along with freshers stay. All the executive management travelled as well. They gave 20%-30% hike to the freshers who joined last year. This hypocrisy shows where does the priority of the organization lies. This has made be doubt their leadership.