Reliance SMSL Senior Customer Service Executive Salaries by 2 Employees (Updated 2024)

3 - 4 years exp.

₹2.4 Lakhs - ₹4.5 Lakhs

Low Confidence

Salary of majority employees

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Last Updated: 20 Jan 2024

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Senior Customer Service Executive salary at Reliance SMSL ranges between ₹2.4 Lakhs to ₹4.5 Lakhs per year for employees with experience between 3 years to 4 years. Salary estimates are based on 2 latest salaries received from various employees of Reliance SMSL.

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Salary related reviews for Reliance SMSL

1.9

Rated by 2 employees for salary & benefits

Senior Customer Service Executive in Ghaziabad (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 19 Dec 2023

1.0

for Salary and Benefits

Likes

Salary time par ati hai.

Dislikes

Bht buri politics hai. New hiring nikalte rehte hain, kam salary me aur purane employee ko fraud karke nikal dete hain. Agr kisi employee ki salary jyada hai to use jbrdsti ki ztp dekar company se bahar kr dete hain. Jigar, vijay, vinay aur Rakesh in logo ne pura process khrab kar rkha hai. Triple chat ka telecom process hai. Agr aap kuch problem btao to inka HR Clayton dhamkiyan deta hai ki job chali jaye to mere aage mat gidgidana. Planned leave dete nahi hain aur unplanned leave agr aapne li 1-2 to pip dakar job se nikal dete hain. Trust me on this life ka sabse worst experience aapko milega agr aapne join kr li. Aap is company ko join krke depression me jaoge hi jaoge. Ek rs ki facilities nh dete. Na koi gift, na bonus, na voucher. Sabse ghatiya company hai- Reliance. Aap mar bhi rh hoge to bolenge ki apni arthi par lete huye ki pic do tb FNF krenge.

Customer Care Executive in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 06 Aug 2024

3.0

for Salary and Benefits

Likes

Nothing was special. Average salary.

Dislikes

If there is a session for anything, it should be held within the 8 hour working time and not your personal time. And here it always happens that sometimes from the side of the TL, sometimes from the side of the manager, sometimes from the side of the quality, some meeting or session is scheduled.

Customer Service Executive in Mumbai (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 26 Feb 2024

1.0

for Salary and Benefits

Likes

Shifts can be swapped

Dislikes

The company is least bothered about their employees ' growth and development. They bring in people on immediate basis but when relieving they ask all sorts of reasons documented proofs and pay cuts. No recognition for the hard work and no other benefits apart from comp off. Issues in service keep prolonging thereby affecting customer satisfaction but the blame is put on advisors

Customer Service Associate in New Delhi

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 09 Mar 2023

4.0

for Salary and Benefits

Likes

The environment of the company is very good, as well as there is a chance for promotion, if you have the ability, then you will definitely get the new position. The security of the company is good.

Dislikes

Salary is very less, due to which life is not possible. salary should increase There is no morning shift for the boys due to which there is a problem in coming at night.

Customer Service Associate (working remotely)

Full Time

Sales & Business Development Department

2.0

• posted on 25 Nov 2024

3.0

for Salary and Benefits

Likes

Overall good place but this company TL and manager bhiavior not good of you work good then tl bhiavior rude if your work not good then also tl bhiavior very rude Durgapur pod 116 Naseem nikhat unnasia this lady tl bhiavior so so so rude some one not image how she bhiave as a tl position

Dislikes

No job security and no salary hike

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Reliance SMSL Senior Customer Service Executive Salary FAQs

What is the notice period for Senior Customer Service Executive at Reliance SMSL?

According to AmbitionBox, 67% of the Reliance SMSL Senior Customer Service Executives reported a notice period of 1 Month, 33% reported a notice period of 15 days or less.This is based on 6 responses on AmbitionBox in last 2 years.

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Reliance SMSL Senior Customer Service Executive Salaries

Reliance SMSL Senior Customer Service Executive salary in India ranges between ₹2.4 Lakhs to ₹4.5 Lakhs. This is an estimate based on latest salaries received from employees of Reliance SMSL.