Reliance SMSL is rated
3.3 out of 5 stars on
AmbitionBox, based on 30 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Reliance SMSL is rated
3.3 out of 5 stars on
AmbitionBox, based on 30 company reviews.This rating
reflects an average employee experience, indicating moderate satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in Reliance SMSL Customer Service Executive Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
30 reviews found
Sort by:
Popular
Customer Service Executive in
Mumbai (working remotely)
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 26 Feb 2024
Likes
Shifts can be swapped
Dislikes
The company is least bothered about their employees ' growth and development. They bring in people on immediate basis but when relieving they ask all sorts of reasons documented proofs and pay cuts. No recognition for the hard work and no other benefits apart from comp off. Issues in service keep prolonging thereby affecting customer satisfaction but the blame is put on advisors
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Service Executive in
Ahmedabad (working remotely)
I love to work in this company for 2 years but Jio mart partner app is close in my city tezpur Assam i hope again reliance group give us a job opportunity in life
Dislikes
Company was close
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Mathura
Full Time
·
Sales Support & Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 May 2023
Likes
Good working and good support staff all seniors
Dislikes
Nothing else
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Customer Service Executive in
Kolkata
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 16 Feb 2023
Likes
Good environmental in company
Dislikes
behaviour tl not good
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 26 May 2022
Likes
Job is secured
Dislikes
No growth
Work Details
Not good
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Mumbai
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 09 Apr 2022
Likes
Work culture are too good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
Reliance SMSL.
Good work environment and culture. Teammates are supportive and the management is transparent.
Dislikes
Nothing I dislike about reliance SMSL coz everything is good in it but there is one thing
Salary is decent but career growth is slow. and another is resign period is for 3 months
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Thane
Full Time
·
CSR & Sustainability Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 02 Oct 2021
Likes
It is permanent work from home.
Dislikes
Does not have flexibility
Work Details
Na
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 30 Sep 2023
Likes
Nothing
Dislikes
No salary increase No promotion No growth for this company
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 11 Sep 2023
Likes
Monthly salary is on time.
Dislikes
Office politics, team management
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 26 Jul 2023
Likes
Worst management
Dislikes
No support from your seniors, management.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 19 Mar 2023
Likes
Nothing
Dislikes
Company doesn't care employees health.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 22 Mar 2023
Likes
Good place to work bust salary is less
Dislikes
Salary
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Full Time
·
Customer service executive Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Jan 2023
Likes
Colleague are very friendly and even team leader are good.
Dislikes
They not listen to the employee problem about the process.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive (working remotely)
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 12 Dec 2023
Likes
The process was good.
Dislikes
Environment was not friendly.
Customer Service Executive in
Bangalore / Bengaluru
Business Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 24 Dec 2021
Likes
We would love about the colleagues who help us through the difficult times. They environment we were at work was simply Awesome.
Dislikes
There will be no ethic and moral on your profile whosoever you are. You can be called off any time where no payoff will be given to you on immediate termination which is totally unfair and the work pressure is like hell and will make you feel exhausted at times often. Better not to be a part in this organization anymore.
We work forsalary and job satisfaction both will not be available here.Internal politics play a lot in promotions and increments also. You will be awarded with no incentives but deductions on unnecessary things may happen due to faulty software on the login hours....Read More
Work Details
Cannot balance both you will be completely out of life in balancing job.
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive (working remotely)
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 05 Aug 2022
Likes
Team leadership support good
Dislikes
No appraisal and no salary increment
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Nashik
Business Process Outsourcing Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 27 May 2022
Likes
Reliance smsl Pvt Ltd company is better than other companies...because of company providing full security for your job... and work culture better than other place and management also...and company policies are very Strict. And good for our Job performance and behaviour...
Work Details
Excellent
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
People also ask about Reliance SMSL's Customer Service Executives
How is Reliance SMSL to work for?
Reliance SMSL is rated 3.3 out of 5, based on 30 reviews by employees on AmbitionBox.
Reliance SMSL is known for Job Security which is rated at the top and given a rating of 3.6. However, Career growth is rated the lowest at 2.7 and can be improved. To know first hand how it is like to work at Reliance SMSL read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Reliance SMSL?
According to AmbitionBox ratings, Reliance SMSL employees rate its salary and benefits as 2.9 out of 5. You can know more about Reliance SMSL Salaries at AmbitionBox
How is the work culture at Reliance SMSL?
Work culture is rated 3.2 at Reliance SMSL by 30 employees. While job security is rated 3.6 and work-life balance is rated 3.4 at Reliance SMSL. Read detailed reviews by employees of Reliance SMSL on AmbitionBox.