Reliance SMSL Customer Service Officer Salaries by 80+ Employees (Updated 2024)

1 - 7 years exp.

₹1.2 Lakh - ₹3.5 Lakhs

Salary of majority employees

22% less than the average Customer Service Officer Salary in BPO Companies for 1 - 7 years of experience

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Salaries in different departments

Sales & Business Development Customer Service Officer Salary 1 - 7 years exp. (31 salaries)	₹1.3 L/yr - ₹3.4 L/yr
Customer Success, Service & Operations Customer Service Officer Salary 1 - 5 years exp. (15 salaries)	₹1.2 L/yr - ₹3.1 L/yr
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Marketing & Communication Customer Service Officer Salary 1 - 7 years exp. (9 salaries)	₹1.7 L/yr - ₹3.2 L/yr
Healthcare & Life Sciences Customer Service Officer Salary 2 - 4 years exp. (3 salaries)	₹2.4 L/yr - ₹2.7 L/yr
BFSI, Investments & Trading Customer Service Officer Salary 1 - 5 years exp. (AmbitionBox Estimate)	₹2.1 L/yr - ₹3 L/yr

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Last Updated: 30 Nov 2024

Companies similar to Reliance SMSL for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
Hindustan Unilever Customer Service Officer Salary 4 - 12 years exp. (130 salaries)	₹7 L/yr - ₹11 L/yr 246% more	4 job openings
Bharti Airtel Customer Service Officer Salary 0 - 6 years exp. (19 salaries)	₹2 L/yr - ₹4.5 L/yr 22% more
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HDFC Bank Customer Service Officer Salary 0 - 8 years exp. (137 salaries)	₹1.3 L/yr - ₹6.5 L/yr 22% more
Titan Company Customer Service Officer Salary 1 - 8 years exp. (6 salaries)	₹1.4 L/yr - ₹2.2 L/yr 29% less
Asian Paints Customer Service Officer Salary 2 - 8 years exp. (24 salaries)	₹3.6 L/yr - ₹12 L/yr 229% more
Alldigi Tech Customer Service Officer Salary 1 - 3 years exp. (28 salaries)	₹1.6 L/yr - ₹3.2 L/yr 9% less
HGS Customer Service Officer Salary 0 - 5 years exp. (28 salaries)	₹1.1 L/yr - ₹4.7 L/yr 2% less
Quess Customer Service Officer Salary 0 - 5 years exp. (22 salaries)	₹1.6 L/yr - ₹3 L/yr 12% less
First Source Customer Service Officer Salary 0 - 5 years exp. (7 salaries)	₹1.5 L/yr - ₹4.1 L/yr 17% less
IntouchCX Customer Service Officer Salary 0 - 4 years exp. (6 salaries)	₹2 L/yr - ₹3 L/yr 2% less
iQor Global Services Customer Service Officer Salary 0 - 3 years exp. (4 salaries)	₹3 L/yr - ₹3.8 L/yr 32% more
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Globiva Customer Service Officer Salary 1 - 4 years exp. (4 salaries)	₹1 L/yr - ₹3 L/yr 27% less
Epicenter Technologies Customer Service Officer Salary 0 - 4 years exp. (4 salaries)	₹1.4 L/yr - ₹2.2 L/yr 34% less

Customer Service Officer salary at Reliance SMSL ranges between ₹1.2 Lakh to ₹3.5 Lakhs per year for employees with experience between 1 year to 7 years. Salary estimates are based on 88 latest salaries received from various employees of Reliance SMSL.

Experience wise Reliance SMSL Customer Service Officer salaries

Last Updated: 30 Nov 2024

Experience	Avg Annual Salary
1 year (21 salaries)	₹1.3 L/yr - ₹3 L/yr
2 years (18 salaries)	₹1.2 L/yr - ₹3.1 L/yr
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3 years (17 salaries)	₹1.6 L/yr - ₹3.4 L/yr
4 years (9 salaries)	₹1.9 L/yr - ₹3.5 L/yr
5 years (11 salaries)	₹1.8 L/yr - ₹3.2 L/yr
6 years (7 salaries)	₹2 L/yr - ₹3.2 L/yr
7 years (5 salaries)	₹2.4 L/yr - ₹3.2 L/yr

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Similar Designation salaries in Reliance SMSL

Customer Service Manager Salary

(4 salaries)

₹1.45 L/yr - ₹2.1 L/yr

Customer Service Associate Salary

(73 salaries)

₹0.95 L/yr - ₹3 L/yr

Customer Service Executive Salary

(84 salaries)

₹1.35 L/yr - ₹3.8 L/yr

Customer Care Executive Salary

(152 salaries)

₹1 L/yr - ₹3.55 L/yr

Customer Service Representative Salary

(4 salaries)

₹1.82 L/yr - ₹2 L/yr

Service Engineer Salary

(9 salaries)

₹2 L/yr - ₹4.8 L/yr

Customer Support Associate Salary

(13 salaries)

₹1.44 L/yr - ₹3.5 L/yr

Customer Support Executive Salary

(45 salaries)

₹1.45 L/yr - ₹3 L/yr

Customer Relationship Manager Salary

(4 salaries)

₹1.8 L/yr - ₹6 L/yr

Senior Customer Service Executive Salary

(AmbitionBox Estimate)

₹2.3 L/yr - ₹2.9 L/yr

Salary related reviews for Reliance SMSL

3.8

Rated by 37 employees for salary & benefits

Customer Care Executive in Kolkata (working remotely)

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 06 Aug 2024

3.0

for Salary and Benefits

Likes

Nothing was special. Average salary.

Dislikes

If there is a session for anything, it should be held within the 8 hour working time and not your personal time. And here it always happens that sometimes from the side of the TL, sometimes from the side of the manager, sometimes from the side of the quality, some meeting or session is scheduled.

Customer Service Executive in Mumbai (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 26 Feb 2024

1.0

for Salary and Benefits

Likes

Shifts can be swapped

Dislikes

The company is least bothered about their employees ' growth and development. They bring in people on immediate basis but when relieving they ask all sorts of reasons documented proofs and pay cuts. No recognition for the hard work and no other benefits apart from comp off. Issues in service keep prolonging thereby affecting customer satisfaction but the blame is put on advisors

Senior Customer Service Executive in Ghaziabad (working remotely)

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 19 Dec 2023

1.0

for Salary and Benefits

Likes

Salary time par ati hai.

Dislikes

Bht buri politics hai. New hiring nikalte rehte hain, kam salary me aur purane employee ko fraud karke nikal dete hain. Agr kisi employee ki salary jyada hai to use jbrdsti ki ztp dekar company se bahar kr dete hain. Jigar, vijay, vinay aur Rakesh in logo ne pura process khrab kar rkha hai. Triple chat ka telecom process hai. Agr aap kuch problem btao to inka HR Clayton dhamkiyan deta hai ki job chali jaye to mere aage mat gidgidana. Planned leave dete nahi hain aur unplanned leave agr aapne li 1-2 to pip dakar job se nikal dete hain. Trust me on this life ka sabse worst experience aapko milega agr aapne join kr li. Aap is company ko join krke depression me jaoge hi jaoge. Ek rs ki facilities nh dete. Na koi gift, na bonus, na voucher. Sabse ghatiya company hai- Reliance. Aap mar bhi rh hoge to bolenge ki apni arthi par lete huye ki pic do tb FNF krenge.

Sales Officer in Jonai

Full Time

Other Department

5.0

• posted on 09 Aug 2023

5.0

for Salary and Benefits

Likes

...ving in a positive work environment, fostering excellent learning opportunities. Employees enjoy timely salary payments and a range of benefits, contributing to a satisfying professional experience.

Dislikes

The job security at Reliance's AJIO business has been reported as poor, with instances of sudden employee terminations without alternative options being provided.

Customer Service Associate in New Delhi

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 09 Mar 2023

4.0

for Salary and Benefits

Likes

The environment of the company is very good, as well as there is a chance for promotion, if you have the ability, then you will definitely get the new position. The security of the company is good.

Dislikes

Salary is very less, due to which life is not possible. salary should increase There is no morning shift for the boys due to which there is a problem in coming at night.

see more salary related reviews

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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Reliance SMSL Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at Reliance SMSL?

Customer Service Officer salary at Reliance SMSL in India ranges between ₹1.2 Lakhs to ₹3.5 Lakhs for experience between 1 years to 7 years. According to our estimates it is 22% less than the average Customer Service Officer Salary in India. Salary estimates are based on 88 latest salaries received from various employees of Reliance SMSL India.

How does the salary of a Customer Service Officer at Reliance SMSL India compare with the average salary range for this job?

The average salary of a Customer Service Officer at Reliance SMSL is 22% less than the average salary of a Customer Service Officer in India. To know exact salary insights, login to view.

Which similar companies are paying more than Reliance SMSL to a Customer Service Officer in India?

Hindustan Unilever Customer Service Officer Salary - ₹7.0 Lakhs to ₹11.0 Lakhs per year
Asian Paints Customer Service Officer Salary - ₹3.6 Lakhs to ₹12.0 Lakhs per year
iQor Global Services Customer Service Officer Salary - ₹3.0 Lakhs to ₹3.8 Lakhs per year
Bharti Airtel Customer Service Officer Salary - ₹2.0 Lakhs to ₹4.5 Lakhs per year
HDFC Bank Customer Service Officer Salary - ₹1.3 Lakhs to ₹6.5 Lakhs per year

What is the salary of a Customer Service Officer in companies similar to Reliance SMSL in India?

IntouchCX Customer Service Officer Salary - ₹2.0 Lakhs to ₹3.0 Lakhs per year
HGS Customer Service Officer Salary - ₹1.1 Lakhs to ₹4.7 Lakhs per year
Alldigi Tech Customer Service Officer Salary - ₹1.6 Lakhs to ₹3.2 Lakhs per year
Quess Customer Service Officer Salary - ₹1.6 Lakhs to ₹3.0 Lakhs per year
First Source Customer Service Officer Salary - ₹1.5 Lakhs to ₹4.1 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at Reliance SMSL in India?

The estimated take-home salary of a Customer Service Officer at Reliance SMSL ranges between ₹18,016 per month to ₹19,709 per month in India. The take-home salary calculation is based on the average Reliance SMSL Customer Service Officer salary in India which ranges between ₹1.2 Lakhs to ₹3.5 Lakhs per year for employees with experience between 1 years to 7 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Officer at Reliance SMSL?

According to AmbitionBox, 72% of the Reliance SMSL Customer Service Officers reported a notice period of 15 days or less, 28% reported a notice period of 1 Month.This is based on 76 responses on AmbitionBox in last 2 years.

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Reliance SMSL Customer Service Officer Salaries

Reliance SMSL Customer Service Officer salary in India ranges between ₹1.2 Lakh to ₹3.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 88 Reliance SMSL latest salaries received from various employees of Reliance SMSL.