PolicyBazaar Senior Customer Service Associate Salaries by 8 Employees (Updated 2024)

1 - 6 years exp.

₹2.7 Lakhs - ₹4.7 Lakhs

Low Confidence

Salary of majority employees

At par with the average Senior Customer Service Associate Salary in Internet Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Service Associate Salary 2 - 6 years exp. (6 salaries)	₹3.1 L/yr - ₹4.7 L/yr
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BFSI, Investments & Trading Senior Customer Service Associate Salary 1 - 4 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.2 L/yr

Last Updated: 14 Dec 2023

Companies similar to PolicyBazaar for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Amazon Senior Customer Service Associate Salary 0 - 8 years exp. (129 salaries)	₹2 L/yr - ₹5.2 L/yr 6% more
BigBasket Senior Customer Service Associate Salary 1 - 5 years exp. (15 salaries)	₹1.8 L/yr - ₹3.1 L/yr 32% less
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Flipkart Senior Customer Service Associate Salary 1 - 3 years exp. (5 salaries)	₹1.8 L/yr - ₹3.6 L/yr 26% less
First Source Senior Customer Service Associate Salary 0 - 6 years exp. (960 salaries)	₹1 L/yr - ₹5.5 L/yr 14% less
Teleperformance Senior Customer Service Associate Salary 0 - 9 years exp. (934 salaries)	₹1 L/yr - ₹5.2 L/yr 3% more

Senior Customer Service Associate salary at PolicyBazaar ranges between ₹2.7 Lakhs to ₹4.7 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 8 latest salaries received from various employees of PolicyBazaar.

Experience wise PolicyBazaar Senior Customer Service Associate salaries

Last Updated: 14 Dec 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.7 L/yr - ₹5.6 L/yr
2 years (AmbitionBox Estimate)	₹3.1 L/yr - ₹5.8 L/yr
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3 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
4 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.7 L/yr
5 years (AmbitionBox Estimate)	₹1.4 L/yr - ₹3.7 L/yr
6 years (3 salaries)	₹1.5 L/yr - ₹4.7 L/yr

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Salary related reviews for PolicyBazaar

2.0

Rated by 1 employees for salary & benefits

Quality Analyst in Gurgaon / Gurugram

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 11 Nov 2024

4.0

for Salary and Benefits

Likes

Mostly the thing that I love working in this organisation is getting salary on time without and discrepancy.

Dislikes

Work pressure, No work life balance, Delay in promotions are the two major factors for disliking as of now.

Customer Service Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 26 Feb 2024

4.0

for Salary and Benefits

Likes

Salary on time.

Dislikes

Mr Shakti Singh (senior manager) policy bazaar.ae Basically A "Bully" or in his own words = Dumb DNA !. Job roles of this guy is being sarcastic, control freak and a prick at all time to all the employees. Literally compares human employees to machines. If that is the case hire machines dum dum.....! Please someone stop this pretentious guy or this organisation is doomed. To be honest no one likes being working in such a Toxic environment.!!!

Team Manager in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 07 Nov 2023

1.0

for Salary and Benefits

Likes

Gives salary on time . Happy customer gives smile to face.

Dislikes

Terrible working hours , does not give 2days week off. Taking 9 hours of work every day . In between they started 5.5 working on Saturdays just for fun ,within month they stopped it. Team manager and TL are poorly managed and distribute paid leave as they giving from their own pocket.

Customer Service Executive in Gurgaon / Gurugram

Full Time

Other Department

2.0

• posted on 17 Dec 2023

3.0

for Salary and Benefits

Likes

...ood working hours schedule. They pay good paychecks and pretty good incentives. Salary comes on time not like other "startup"

Dislikes

Company hierarchy is bais on the executive or agent level basis of CRT (customer relations team), company has a very strict policy to work for 6 days to just validate a punchline that states "We work for people for 365 days,7 days a week",no festival off are given to the associates,there is a influential and bais role of HR with the hierarchy regarding agents,sometimes the hierarchy uses it as a tool to demean the agents and sometimes they use it to make office culture more dirty,the company very prominently

Customer Service Associate in Gurgaon / Gurugram

Full Time

Other Department

1.0

• posted on 17 Jul 2023

1.0

for Salary and Benefits

Likes

...e. HR was also involved namely Deepika Juyal and Vibhu Sir in all these things. My 23 days' salary is also pending, I spoke to HR Vibhu sir, and he told me that you will not get your 20 days' salary, you will get it only for three days, but according to the attendance, I should get my 23 days' salary. Right now I just want you to take action against these few people in your organization so that no other employee should face what I have faced because these people are spoiling the honour of your organization and the girls there are being harassed by these people, and please clear my 23 days pay as well. Looking forward to hearing from you soon.

Dislikes

Torcher to employees

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Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

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PolicyBazaar Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at PolicyBazaar?

Senior Customer Service Associate salary at PolicyBazaar in India ranges between ₹2.7 Lakhs to ₹4.7 Lakhs for experience between 1 years to 6 years. Salary estimates are based on 8 latest salaries received from various employees of PolicyBazaar India.

Which similar companies are paying more than PolicyBazaar to a Senior Customer Service Associate in India?

Amazon Senior Customer Service Associate Salary - ₹2.0 Lakhs to ₹5.2 Lakhs per year
Teleperformance Senior Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.2 Lakhs per year

What is the salary of a Senior Customer Service Associate in companies similar to PolicyBazaar in India?

First Source Senior Customer Service Associate Salary - ₹1.0 Lakhs to ₹5.5 Lakhs per year
Flipkart Senior Customer Service Associate Salary - ₹1.8 Lakhs to ₹3.6 Lakhs per year
BigBasket Senior Customer Service Associate Salary - ₹1.8 Lakhs to ₹3.1 Lakhs per year

What is the estimated take home salary of a Senior Customer Service Associate at PolicyBazaar in India?

The estimated take-home salary of a Senior Customer Service Associate at PolicyBazaar ranges between ₹24,704 per month to ₹26,147 per month in India. The take-home salary calculation is based on the average PolicyBazaar Senior Customer Service Associate salary in India which ranges between ₹2.7 Lakhs to ₹4.7 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?

What is the notice period for Senior Customer Service Associate at PolicyBazaar?

According to AmbitionBox, 88% of the PolicyBazaar Senior Customer Service Associates reported a notice period of 1 Month, 12% reported a notice period of 15 days or less.This is based on 8 responses on AmbitionBox in last 2 years.

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PolicyBazaar Senior Customer Service Associate Salaries

PolicyBazaar Senior Customer Service Associate salary in India ranges between ₹2.7 Lakhs to ₹4.7 Lakhs with an average annual salary of ₹. Salary estimates are based on 8 PolicyBazaar latest salaries received from various employees of PolicyBazaar.