PolicyBazaar Senior Customer Service Agent salaries in Gurgaon / Gurugram

Likes

Salary on time.

Dislikes

Mr Shakti Singh (senior manager) policy bazaar.ae Basically A "Bully" or in his own words = Dumb DNA !. Job roles of this guy is being sarcastic, control freak and a prick at all time to all the employees. Literally compares human employees to machines. If that is the case hire machines dum dum.....! Please someone stop this pretentious guy or this organisation is doomed. To be honest no one likes being working in such a Toxic environment.!!!

Likes

...ood working hours schedule. They pay good paychecks and pretty good incentives. Salary comes on time not like other "startup"

Dislikes

Company hierarchy is bais on the executive or agent level basis of CRT (customer relations team), company has a very strict policy to work for 6 days to just validate a punchline that states "We work for people for 365 days,7 days a week",no festival off are given to the associates,there is a influential and bais role of HR with the hierarchy regarding agents,sometimes the hierarchy uses it as a tool to demean the agents and sometimes they use it to make office culture more dirty,the company very prominently

Likes

...e. HR was also involved namely Deepika Juyal and Vibhu Sir in all these things. My 23 days' salary is also pending, I spoke to HR Vibhu sir, and he told me that you will not get your 20 days' salary, you will get it only for three days, but according to the attendance, I should get my 23 days' salary. Right now I just want you to take action against these few people in your organization so that no other employee should face what I have faced because these people are spoiling the honour of your organization and the girls there are being harassed by these people, and please clear my 23 days pay as well. Looking forward to hearing from you soon.

Dislikes

Torcher to employees

Likes

There is nothing to like in this only you will get salary on time

Dislikes

No work culture, all 12th pass are promoted to manager Like Bhaskar Mishra , your experience will counted for call centre work only, No future growth

Likes

Fakeness of promises to new joiners.

Dislikes

...enough employees for that ,which gave me bad impression of this organization. Thirdly, they always tries to give you less salary as much as possible if you are so soft then you will fall in there trap, but if you take stand for your salary expectations they will some how miraculously have exceptional approval for you only . Such a lame and old fashioned drama they create. Fourth, just be careful/write their words what ever they say regarding to the salary they will provide. Thanks i hope this review will help you all .