PolicyBazaar is rated
2.4 out of 5 stars on
AmbitionBox, based on 26 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
PolicyBazaar is rated
2.4 out of 5 stars on
AmbitionBox, based on 26 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Top Mentions
in PolicyBazaar Customer Service Associate Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
26 reviews found
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Popular
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Back Office Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 26 Feb 2024
Likes
Salary on time.
Dislikes
Mr Shakti Singh (senior manager) policy bazaar.ae Basically A "Bully" or in his own words = Dumb DNA !. Job roles of this guy is being sarcastic, control freak and a prick at all time to all the employees. Literally compares human employees to machines. If that is the case hire machines dum dum.....!
Please someone stop this pretentious guy or this organisation is doomed. To be honest no one likes being working in such a Toxic environment.!!!...Read More
Work Details
Work days: Monday to Friday
(Strict Timings)
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 27 Nov 2024
Likes
This company helps to learn new things and good for freshers to start their career.
Managers and seniors are totaly spoiling the life's of candidates . They only play politics and get appraisals there self only specialy ravi malhotra and sandeep saraf these are the fraudsters as also have cheap mentality.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
1.0
Work-Life Balance
posted on 28 Aug 2024
Likes
You learn to have patience in this company
Dislikes
Work culture is not good
Work Details
Work timings: Strict Timings
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 13 May 2024
Likes
Salary. Easy to crack interview
Dislikes
Toxic workplace micromanage no promotion
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Service Associate Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 17 Jul 2023
Likes
My name is Tayyaba Hasan. My Emp Code is PW43171 and I was working in your company Policybazaar for the last 6 months, I was enrolled in your company as a Service Associate in building no.109 PB Partner, Term Verification team of Pramod sir, Shahab mohammad khan, and Takshita, the process was shifted from there in April to Sachin Bhatt's team in building number 110 on the 3rd floor where our team underwent 15 days training and the process started, where the team manager Sachin Bhatt, Gunvansh Singh & Varun Batra behave with the employees in a very unprofessional manner, insults them anywhere on the floor and used to behave very rudely with me also, there manager Sachin Bhatt and team leader Gunvansh Singh molested me, harassed me and mentally torched me, I was forced to write a resignation letter (you can see the attached Screenshots), saying that if you do not resign, we will terminate you, where you will not get your experience letter and you will not be able to work in any other company in the future. HR was also involved namely Deepika Juyal and Vibhu Sir in all these things.
My 23 days' salary is also pending, I spoke to HR Vibhu sir, and he told me that you will not get your 20 days' salary, you will get it only for three days, but according to the attendance, I should get my 23 days' salary.
Right now I just want you to take action against these few people in your organization so that no other employee should face what I have faced because these people are spoiling the honour of your organization and the girls there are being harassed by these people, and please clear my 23 days pay as well.
Looking forward to hearing from you soon....Read More
Dislikes
Torcher to employees
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
You are reading trusted reviews. Keep reading to find out more about
PolicyBazaar.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
General Insurance Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 11 Aug 2023
Likes
There is nothing like about policybazaar
Dislikes
Seniors not supportive, they didn't give breaks on time, so much call flow, extra log in hours without any extra benefits
No work balance , seniors are very rude and not helping at all , hr not helping , work load was terrible ...Many more things
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 05 Aug 2023
Likes
I like nothing about policy bazaar bcz they don't treat all the employees equally.
Dislikes
Seniors treat junior employees like animals
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Investment Banking, Private Equity & VC Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 10 Jun 2023
Likes
Incentive is good
Dislikes
You can't take leave for that you have to take permission
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 07 Jun 2023
Likes
Ontime Salary
Dislikes
Work pressure was very high continuous calling.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
3.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 20 Mar 2023
Likes
I really like all the things.
Dislikes
Strict rules
Work Details
Work timings: Strict Timings
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Jan 2022
Likes
Good atmosphere for work
Dislikes
Sometimes about the shift stretching
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 12 May 2020
Likes
overall good
Dislikes
nothing
Work Details
Work timings: Flexible Timings
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 17 May 2024
Likes
Salary on time
Dislikes
Bhai jb tk policybazaar.ae (icall support) m shakti h tb tk service(inbound)m mt jana.
Subh briefing krta h or usme khud ki tarifff krega dunia bhar ki. Usi m senior manger hokr agent logo ko subh jaleel krta h daily. Phla aisa bkwas manager dekha h maine. Khud ke kaam ka example dekr khud ki tariff krega or agent logo k kaam m gltiya nikalega jinka koi sense ni h. fir bolta h m sbko motivate kr rha hu fir....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Department Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 29 Jun 2022
Likes
The salary which is on time every month and the huge incentives
Dislikes
Work life balance is not good and the pressure is bit high sometimes
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Gurgaon / Gurugram
Full Time
·
Non Voice Department
3.0
posted on 12 Apr 2024
Overall Rating
Customer Service Associate (working remotely)
Customer Support Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 18 Aug 2022
Likes
Salary is good.
Dislikes
Work culture is poor. They make you work a lot for less.
People also ask about PolicyBazaar's Customer Service Associates
How is PolicyBazaar to work for?
PolicyBazaar is rated 2.4 out of 5, based on 26 reviews by employees on AmbitionBox.
PolicyBazaar is known for Salary & Benefits which is rated at the top and given a rating of 3.3. However, Work-Life balance is rated the lowest at 1.9 and can be improved. To know first hand how it is like to work at PolicyBazaar read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at PolicyBazaar?
According to AmbitionBox ratings, PolicyBazaar employees rate its salary and benefits as 3.3 out of 5. You can know more about PolicyBazaar Salaries at AmbitionBox
How is the work culture at PolicyBazaar?
Work culture is rated 2.0 at PolicyBazaar by 26 employees. While job security is rated 3.0 and work-life balance is rated 1.9 at PolicyBazaar. Read detailed reviews by employees of PolicyBazaar on AmbitionBox.
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PolicyBazaar Customer Service Associate Reviews by Locations