PolicyBazaar Front Office Supervisor salaries in Kolkata

Likes

I like only my work nothing else because seniors are not supportive, sometimes I faced it's very hard to take breaks even if we need to go for lunch and there is too much call flow, seniors are just like that we don't care it's are duty to not to drop a single call in between employees are facing hustle to take breaks, we need to ask 1000 times and if employees mark break in their system without asking so senior mark an email against him or her, and max times I personally felt that seniors have something personal in there Head for me because they never ever allow me for any break, I always have to ask 10-15 times then these people are like "ok you can go". I've some medical issues, and I always ready to provide my medical doc. But my senior is like " this is not valid, anyone can make this *means if I'm providing a doc. Even it is single page but Dr's stamp is there then after, they always have some problem and work culture is also got worst these days.

Dislikes

...home because there is work flow and this extra time never consider as over time. They are planning for how to cut salary of employees but also not planning how to increase salary. I'm submitting this but please don't discover my name anywhere coz no one wants to speak about al these things.

Likes

Salary on time

Dislikes

I dislike about everything, the work culture is sick , they'll are make you sick by working in toxic culture,they have one agenda if you will to work on your weekoff ,I will provide you better leads flow so that you can complete their tasks,they will force you to work even if you have a high fever ,no humanity, I would suggest don't go there.

Likes

...ssional and personal life, managers do understand give space to perform At same time it pays well in terms of salary and incentives

Dislikes

Nothing

Likes

...ood working hours schedule. They pay good paychecks and pretty good incentives. Salary comes on time not like other "startup"

Dislikes

Company hierarchy is bais on the executive or agent level basis of CRT (customer relations team), company has a very strict policy to work for 6 days to just validate a punchline that states "We work for people for 365 days,7 days a week",no festival off are given to the associates,there is a influential and bais role of HR with the hierarchy regarding agents,sometimes the hierarchy uses it as a tool to demean the agents and sometimes they use it to make office culture more dirty,the company very prominently

Likes

There is nothing to like in this only you will get salary on time

Dislikes

No work culture, all 12th pass are promoted to manager Like Bhaskar Mishra , your experience will counted for call centre work only, No future growth