PolicyBazaar Customer Service salaries in India (Updated 2025)

Likes

Now I don't like anything in pb because now company is only explotating employees. Not giving there hard work money be giving issues.

Dislikes

No value for hard work, too much deduction in salary , no work life balance, too much pressure, bas work culture, harrasment by leaders, no leaves ,over all now company is not for work, it's only place for being exploited.

Likes

Policybazaar.com is the great company because salary and incentive is too good and good platform for freshers.I will always feel that one time I was a part of this company

Dislikes

Culture and environment is not good, there is no value of honest and discipline people

Likes

I owe my life to it. Our company is good if someone wants to work without distraction. If you have a lot of expectations from your life but you are not ambitious and you are not willing to put efforts than don’t even think to join it. But if you dare to work out of your comfort zone without being allied to gossips and all the stuff then this is heaven. Our CEOs vision has envisioned my life that’s why I am so optimistic and positive about my company. I do my job as I am running my own business. The managers are not the bosses they are like my elder brothers.

Dislikes

It can be ignored after having so much. Few issues I don’t even pay attention towards them

Likes

Salary on time

Dislikes

I dislike about everything, the work culture is sick , they'll are make you sick by working in toxic culture,they have one agenda if you will to work on your weekoff ,I will provide you better leads flow so that you can complete their tasks,they will force you to work even if you have a high fever ,no humanity, I would suggest don't go there.

Likes

On time salary and colleagues.

Dislikes

You have to work approx 12hrs a day (9:45am-9:00pm sometimes after 9pm also) continuously for minimum 7-10days according to your roster (don’t think about taking a leave on Saturday and Sunday even if it is urgent also) if you need an emergency leave you have to tell them before 2 weeks( don’t know how is that possible). The working hours mentioned in JD are different but the manager will not allow anyone to leave the office unless you have a sale everyday even if you have achieved more than your monthly target. We will feel like we are in a prison, someone who has self respect cannot be able to stay there. Managers are like - we lost our work life balance anyway we will ruin yours(employees) also. Mental torture is another trait. And a big guy comes from Gurgaon just to roar towards employees. You will feel good about company at the training period but after 1 month you will see their real side and most of the employees unwillingly stay to avoid a career gap.. I got a career gap but still happy that I was not stuck there .