BigBasket Customer Service Salaries by 4 Employees (Updated 2025)

0 - 12 years exp.

₹1 Lakh - ₹4 Lakhs

Low Confidence

Salary of majority employees

At par with the average Customer Service Salary in Internet Companies for 0 - 12 years of experience

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Last Updated: 7 Mar 2024

Companies similar to BigBasket for Customer Service

Company name	Avg Annual Salary	Open Jobs
Zomato Customer Service Salary 1 - 2 years exp. (4 salaries)	₹1.8 L/yr - ₹3 L/yr 23% less
Swiggy Customer Service Salary 1 - 3 years exp. (4 salaries)	₹2 L/yr - ₹6 L/yr 41% more
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Amazon Customer Service Salary 0 - 5 years exp. (75 salaries)	₹1 L/yr - ₹6 L/yr 12% more
Reliance Retail Customer Service Salary 1 - 2 years exp. (4 salaries)	₹2.2 L/yr - ₹2.8 L/yr 25% less
DMart Customer Service Salary 0 - 4 years exp. (3 salaries)	₹2 L/yr - ₹2.4 L/yr 23% less
Amazon Development Centre India Customer Service Salary 3 - 7 years exp. (9 salaries)	₹2.8 L/yr - ₹4.3 L/yr 9% more
JustDial Customer Service Salary 2 - 9 years exp. (6 salaries)	₹2.2 L/yr - ₹3.1 L/yr 5% less
PolicyBazaar Customer Service Salary 1 - 3 years exp. (4 salaries)	₹3 L/yr - ₹3.3 L/yr 6% more	5 job openings
Uber Customer Service Salary 1 - 5 years exp. (4 salaries)	₹3 L/yr - ₹3.5 L/yr 7% more

Customer Service salary at BigBasket ranges between ₹1 Lakh to ₹4 Lakhs per year for employees with less than 1 year of experience to 12 years. Salary estimates are based on 4 latest salaries received from various employees of BigBasket.

Experience wise BigBasket Customer Service salaries

Last Updated: 7 Mar 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1 L/yr - ₹4.4 L/yr
1 year (AmbitionBox Estimate)	₹2.3 L/yr - ₹2.9 L/yr
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2 years (AmbitionBox Estimate)	₹2.3 L/yr - ₹3 L/yr
3 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.1 L/yr
4 years (AmbitionBox Estimate)	₹1.1 L/yr - ₹4 L/yr
5 years (AmbitionBox Estimate)	₹1.1 L/yr - ₹4 L/yr
6 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.4 L/yr
7 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr
8 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.6 L/yr
9 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
10 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
11 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
12 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹6.2 L/yr

View all

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Salary related reviews for BigBasket

Loss Prevention Associate in Ahmedabad

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 01 Oct 2024

5.0

for Salary and Benefits

Likes

...h and development 3. Collaborative team culture 4. Flexible work arrangements 5. Competitive compensation and benefits

Dislikes

I am doing my job in BigBasket, there is no problem, it is a good company

Transport Executive in Rajpura

Full Time

Procurement & Supply Chain Department

4.0

• posted on 02 Sep 2024

3.0

for Salary and Benefits

Likes

I like working with big basket staff because all working person are loyal.office are very batter and I like this company.

Dislikes

Salary is average not good salary, & I don't like manual process work big basket is also working on all work are manual pattern. Parmottatio is nothing. I want to big basket improve his work process soon next some time so that work process in easy for company and employe

Customer Support Executive in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 05 Jun 2023

4.0

for Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

Trainer in Rajkot

Full Time

Teaching & Training Department

1.0

• posted on 28 Feb 2023

3.0

for Salary and Benefits

Likes

After interview they told that you are selected and will be called for further negotiations of salary and then suddenly they rejected my application

Dislikes

They don't follow recruitment process in good manner and lack of communication is also there

Senior Associate in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 02 May 2022

1.0

for Salary and Benefits

Likes

There is no good thing.

Dislikes

There is no work life. During interview they said for girls shift time is morning now suddenly they change shift without information also salary is very low and appraisal is so so. Also now a days they pressure there employee to work after shift.

see more salary related reviews

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Salary Expectations

I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?

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BigBasket Customer Service Salary FAQs

What is the salary of Customer Service at BigBasket?

Customer Service salary at BigBasket in India ranges between ₹1.0 Lakhs to ₹4.0 Lakhs for less than 1 year of experience to 12 years. According to our estimates it is 2% more than the average Customer Service Salary in India. Salary estimates are based on 4 latest salaries received from various employees of BigBasket India.

How does the salary of a Customer Service at BigBasket India compare with the average salary range for this job?

The average salary of a Customer Service at BigBasket is 2% more than the average salary of a Customer Service in India. To know exact salary insights, login to view.

Which similar companies are paying more than BigBasket to a Customer Service in India?

Swiggy Customer Service Salary - ₹2.0 Lakhs to ₹6.0 Lakhs per year
Amazon Customer Service Salary - ₹1.0 Lakhs to ₹6.0 Lakhs per year
Amazon Development Centre India Customer Service Salary - ₹2.8 Lakhs to ₹4.3 Lakhs per year
Uber Customer Service Salary - ₹3.0 Lakhs to ₹3.5 Lakhs per year
PolicyBazaar Customer Service Salary - ₹3.0 Lakhs to ₹3.3 Lakhs per year

What is the salary of a Customer Service in companies similar to BigBasket in India?

JustDial Customer Service Salary - ₹2.2 Lakhs to ₹3.1 Lakhs per year
DMart Customer Service Salary - ₹2.0 Lakhs to ₹2.4 Lakhs per year
Zomato Customer Service Salary - ₹1.8 Lakhs to ₹3.0 Lakhs per year
Reliance Retail Customer Service Salary - ₹2.2 Lakhs to ₹2.8 Lakhs per year

What is the estimated take home salary of a Customer Service at BigBasket in India?

The estimated take-home salary of a Customer Service at BigBasket ranges between ₹20,908 per month to ₹22,557 per month in India. The take-home salary calculation is based on the average BigBasket Customer Service salary in India which ranges between ₹1.0 Lakhs to ₹4.0 Lakhs per year for employees with less than 1 year of experience to 12 years. Check how did we calculate take home salary?

What is the notice period for Customer Service at BigBasket?

According to AmbitionBox, 50% of the BigBasket Customer Services reported a notice period of 15 days or less, 50% reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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BigBasket Customer Service Salaries

BigBasket Customer Service salary in India ranges between ₹1 Lakh to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 4 BigBasket latest salaries received from various employees of BigBasket.