Optimum Infosystem Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Salary will come on time

Dislikes

In this company they just keep you till billing is there. They gave me notice to leave next month. The same day client project is over they will throw out. I asked for just 2 more months time. They are rude and say they wont provide experience letter if I fight for my date. I dont have choice now.

Likes

...e it it is agency they are just paying and not providing any employee benefits . Offered good pay compared to other service based companies:

Dislikes

Less annual leaves, no job security, work life balance depends on client.

Likes

no

Dislikes

...r interaction if client ends contract , you ll loose job if you still wants to join optimum ask for 40% more compensation since it doesnot have any job security

Likes

Salary comes on 1st of month. You don't have to follow up.

Dislikes

Big big issue is next project finding. They do interview make offer and project starts. But if project over they will send you out. No job safety at all. Many in my project team asked to leave company last few days. I started job searching but I also got exit notice in October. Also no leave encashment. They won't allow leave now in notice also. Leaves are wasted. So finally losing job and no leave payment also. Poor job experience here.

Likes

They pay starting good salary. Then no improvement. It can be negative also.

Dislikes

All other things. Once put in client site they wont meet you at all. They will help when we ask any admin information like leave balance, HR team, submit proof, salary slip and all. But when you ask project related help the account manager wont help at all. They wont provide training. Expect us to pay by ourself. Manager wont connect me to any technical team. They keep on saying they have practice team, coe team and all. But no help come to employee. Once I reach someone in practice. They say I dont have enough experience asked me to learn and come back something in testing then ask the question again to them. For this I will study all this myself. Why I need company support for this. My project getting over in September. The company given me notice to exit already. Searching for better job now.