Niyo Solutions Customer experience Officer salaries in Customer Success, Service & Operations in India

Likes

Only salary on time

Dislikes

Worst company and management please don’t join this company no action from CEOs for the customer service team. what’s going on he doesn’t look into it. Worst CEO. I never seen this kind of CEOs on roll and contract pay roll people there is lot of partiality with the 2 rolls and caste biased management for the customer support . Totally worst company experience

Likes

It's a small company so exposure is great if someone wants to stand out.

Dislikes

No fixed Appraisal cycle and promotions. Growth in terms of salary is equal to nothing. You get into alot of office politics, employees are ill treated well and no value for loyalty, no job security.

Likes

Salary on time without hike, View from office is great for instagram users U can do nothing and gets promotions

Dislikes

Horrible experience with Niyo, initially the core management was in responsibly mature people but due to office politics those quality people left the company and ineligible people were promoted to satisfy their favourites. CEO blindly follows certain ppl without even using his own brain like its a picnic not company. HR team works like SBI bank with no resolution, promotion happening on favouritism rather then productivity. Soon all the horses will be scattered in market and this company will be left will all donkeys as a result of favouritism politics.

Likes

Salary paid on time

Dislikes

Terrible place to work, especially because you can’t trust HR head or service team HR (Nandini). They pretend to care about employee, but don’t actually address any concerns. They always give the illusion of support, but when it comes to actually addressing employees concerns, they do nothing in fact, raising issues with them only leads to them finding ways to get rid of you. they would not take any effort to validate the hard work and give hike for the employees effort. They are more focused on protecting their own interest. They won’t acknowledge your contribution and instead of offering appraisals, they will find ways to push you out If you raise concerns, there is no opportunity you will end up doing the same job. If you’re looking for career advancement, this is not the right place. Management is filled with politics.

Likes

I joined niyo in 2020 as a risk and compliance analyst on contractual basis. Niyo didn't provide any facilities to it employees. I have to bear travelling expenses myself. Company work culture and environment is not good so far. I was not able to get more knowledge about products offered by Niyo and was not able enhance my skills by working at Niyo. There is no job security at Niyo. If you underperforming you will get fired. There is no performance improvement plan. I had worst experience by working at Niyo. I won't recommend anyone to join Niyo. They had terminated my contract within a year.

Dislikes

There is no job security in niyo. No compensation for working on weekends and environment and work culture is not good compared to competitors. I really didn't like working at Niyo. There is space crunch in office.