NatWest Group Manager Customer Service Operations salaries in Mumbai

Likes

Being with natwest for 6 years now and honestly the only advantage here is that it's a good working environment for women employees and a great place for inclusion & diversity

Dislikes

1. Slow growth 2. Unsatisfactory bonus & hike 3. Less monetory benefits 4. No proper recognition for work done 5. Less learning & development on personal growth rather it's always work with 0 work life balance 6. A good company for starters ranging from 1-2 years but that too depends on the team you end up with.

Likes

It totally depends on the department you work for. Initially when i was part of gcs, the work environment was chill but after they moved us to transaction filtering things became worse.

Dislikes

No work life balance. No holidays on public holiday Long extended working hours without extra pay. Micro monitoring No leaves , they will bother you even if you are sick.

Likes

Working atmosphere is too good and job security is also just like government job.good pay scale and lots of career growth opportunities available...wide scope to develop your skills and improve your talent by learning and development within organization

Dislikes

No such thing I have observed as of now as I find it very much fit to work and specially for female employee is best in all.

Likes

The Leave policy is the only thing good about this company.

Dislikes

...espite being assured of competitive pay, you will often find yourself underpaid. During appraisal discussions, the management frequently justifies minimal increments by claiming that your salary is already above the industry benchmark—a statement far removed from reality. Over time, this persistent undervaluation can erode your motivation and hinder your professional growth. You may feel trapped by the rigid 90-day notice period policy, which not only limits your mobility but also causes you to lose touch with critical interview skills. The work culture leaves much to be desired. Managers often show little regard for employee well-being, fostering an environment where working excessively long hours is the norm. The lack of genuine recognition or meaningful benefits further exacerbates the dissatisfaction. Overall, this workplace struggles to provide a supportive or rewarding environment, leaving employees feeling unappreciated, demotivated, and stagnant in their careers.

Likes

Nothing special to highlight, just a normal corporate like others.

Dislikes

Hike and Appraisal is not very attractive. The organization demands you to be more competitive and challanging but salary Or appraisal won't be competitive, it's usual as per market or below market norms.