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4.5

based on 7.1k Reviews

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Muthoot Fincorp Senior Customer Service Executive salaries in Mumbai (Updated 2025)

Annual salary range
2 - 6 years exp.
₹2.1 Lakhs - ₹3 Lakhs
Avg. annual salary
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Monthly In-hand Salary

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31% less than the average Senior Customer Service Executive Salary in NBFC Companies for 2 - 6 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

BFSI, Investments & Trading
Senior Customer Service Executive Salary
4 - 6 years exp. (3 salaries)
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₹2.1 L/yr - ₹2.8 L/yr

Customer Success, Service & Operations
Senior Customer Service Executive Salary
2 - 6 years exp. (AmbitionBox Estimate)
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₹2.2 L/yr - ₹2.9 L/yr

Finance & Accounting
Senior Customer Service Executive Salary
2 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr

Sales & Business Development
Senior Customer Service Executive Salary
2 years exp. (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3 L/yr

Last Updated: 21 Mar 2025

Companies similar to Muthoot Fincorp for Senior Customer Service Executive in Mumbai

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Muthoot Fincorp Senior Customer Service Executive Salary

2 - 6 years exp. (8 salaries)
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₹2.1 L/yr - ₹3 L/yr

vs
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IIFL Finance Senior Customer Service Executive Salary

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Senior Customer Service Executive salary at Muthoot Fincorp ranges between ₹2.1 Lakhs to ₹3 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 8 latest salaries received from various employees of Muthoot Fincorp.

Latest annual salaries shared by Muthoot Fincorp Senior Customer Service Executive in Mumbai

3w ago
₹2.3 Lakhs
2 years exp.
1mo ago
₹3 Lakhs
2 years exp.
3mo ago
₹2.9 Lakhs
6 years exp.
6mo ago
₹2.5 Lakhs
2 years exp.
1y ago
₹2.2 Lakhs
2 years exp.
1y ago
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6 years exp.

Experience wise Muthoot Fincorp Senior Customer Service Executive salaries in Mumbai

Last Updated: 21 Mar 2025

Experience Avg Annual Salary
2 years  (4 salaries)

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₹2.2 L/yr - ₹3 L/yr
3 years (AmbitionBox Estimate)

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₹2.2 L/yr - ₹2.8 L/yr
4 years (AmbitionBox Estimate)

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₹2.3 L/yr - ₹2.9 L/yr
5 years (AmbitionBox Estimate)

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₹2.3 L/yr - ₹3 L/yr
6 years (AmbitionBox Estimate)

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₹2.4 L/yr - ₹3.1 L/yr

Similar Designation salaries in Muthoot Fincorp

Customer Service Executive Salary
(101 salaries)
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₹1.1 L/yr - ₹3.3 L/yr
Sales Executive Salary
(6 salaries)
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₹2.5 L/yr - ₹2.7 L/yr

Top skills at Muthoot Fincorp for Senior Customer Service Executive

Gold Loan Business Development NBFC Sales Gold Loan Gold Loan Operations Cross Selling Customer Service Salesforce Branch Management Loan Sales Cross Sales Third Party Products After Sales Service Cash Handling

Salary related reviews for Muthoot Fincorp

4.0

Rated by 3 employees for salary & benefits

Senior Customer Service Executive in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 30 Dec 2024
3.0
 for  Salary and Benefits

Likes

Working timing is good, and salary is always come on time.

  • Job security - Good
    • +2 more

Dislikes

In this company salary increment is done according to the outstanding of the branch, so the new staff who join in a smaller branch will not get any benefit. If increment is done according to the outstanding of the branch then the vintage staff should get a bigger branch according to their individual score card or there should be shuffling of all employees every 2 years.

read more
  • Promotions - Bad

Senior Customer Service Executive in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 30 Dec 2024
4.0
 for  Salary and Benefits

Likes

Working timing is good, Salary come on time , great place for girls as they get job nearest to home

read more
  • Salary - Good
    • +2 more

Dislikes

Working culture is toxic in some branches as there is lot of gap between management and employees. Employees do not able to contact HR for their problems. Appraisal and increment is not good as only buttering people get that.

read more
  • Promotions - Poor

Senior Customer Service Executive in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 08 Nov 2024
1.0
 for  Salary and Benefits

Likes

Salary credited on time. Customer complaint system is very good. Working hours is very strict and there is no overtime. Company is good for freshers and govt. retired person.

read more
  • Job security - Good

Dislikes

Employee's opinion doesn't matter. Salary increment and promotions are very slow. Leaves are very less in the company.

read more
  • Salary - Bad
    • +3 more

Senior Customer Service Executive in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 07 Nov 2024
3.0
 for  Salary and Benefits

Likes

Company is very good norms and polices. Try to improve HR polices to female candidates.. Package need to improve for sr cse who r working years and years.

read more
  • Skill development - Excellent
    • +2 more

Dislikes

Need to improve HR policies through out salary and performance. Sr cse need default promotions .

read more

Senior Customer Service Executive in Nellore

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 06 Nov 2024
1.0
 for  Salary and Benefits

Likes

Company was good and time to we get salary and i was learn some operation it will use for my future

read more

Dislikes

I am working here 4 years what I was see in this company lot of politics and new junior getting more salary then seniors and in this hard working person are CSE and they get low salary when compared to others here every upper destination are used word was u can leave we will take new employees. In this case all senior are resign in my experience so many operation issue and suspicious gold loan also done. I was request to the company please separate sale and service executive because here our destination is customer service executive but we are done fully sale and know day we get full pressure for sale third party time and kyc so we can't be focus on operation that why some deviation happen to the branches so please u will change the customer service executive as operation and take some other employees for sales this my kindly request to HO

read more
  • Salary - Bad
    • +4 more
see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

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Salary Discussions, Hike & Promotions
1w (edited)
an inside sales executive
Unexpected job policies: stay or switch?
I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?
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Muthoot Fincorp Senior Customer Service Executive Salary FAQs

What is the salary of Senior Customer Service Executive at Muthoot Fincorp in Mumbai?
The average salary of a Senior Customer Service Executive at Muthoot Fincorp in Mumbai typically ranges from ₹2.1 Lakhs to ₹3.0 Lakhs per year, depending on experience (from 2 years to 6 years).

The top 10% of Senior Customer Service Executive in Mumbai at Muthoot Fincorp earn more than ₹3.0 Lakhs per year, and the top 1% earn over ₹3.0 Lakhs per year. Senior Customer Service Executive Salaries at Muthoot Fincorp can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 8 Muthoot Fincorp employees in India.
What is the estimated take home salary of a Senior Customer Service Executive at Muthoot Fincorp in Mumbai?
The estimated take-home salary of a Senior Customer Service Executive at Muthoot Fincorp in Mumbai typically ranges from ₹18,293 to ₹19,982 per month. This is based on the average salary range of ₹2.1 Lakhs to ₹3.0 Lakhs per year for employees with experience ranging from 2 years to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 8 salaries received from various employees of Muthoot Fincorp. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Senior Customer Service Executive at Muthoot Fincorp in Mumbai?
To be a Senior Customer Service Executive at Muthoot Fincorp in Mumbai, the key skills required include:

  • - Gold Loan
  • - Business Development
  • - NBFC
  • - Sales
  • - Gold Loan

These skills are highly valued at Muthoot Fincorp and are crucial for successful performance in a Software Engineering role.
Which companies offer higher salaries than Muthoot Fincorp for Senior Customer Service Executive in India?
Capita ₹2.0 Lakhs to ₹5.4 Lakhs per year
SMFG India Credit ₹3.0 Lakhs to ₹5.4 Lakhs per year
Firstsource Solutions ₹1.9 Lakhs to ₹5.1 Lakhs per year
Teleperformance ₹1.1 Lakhs to ₹5.5 Lakhs per year
IIFL Finance ₹3.1 Lakhs to ₹4.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Muthoot Fincorp, depending on the role and experience level.
How the salary growth look like for a Senior Customer Service Executive at Muthoot Fincorp in Mumbai?
The salary growth for a Senior Customer Service Executive at Muthoot Fincorp in Mumbai depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Executive in Mumbai can expect the following growth trajectory at Muthoot Fincorp:

Experience Average Salary Range
2 years ₹2.2 Lakhs to ₹3.0 Lakhs per year
3 years ₹2.2 Lakhs to ₹2.8 Lakhs per year
4 years ₹2.3 Lakhs to ₹2.9 Lakhs per year
5 years ₹2.3 Lakhs to ₹3.0 Lakhs per year
and so on.

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Muthoot Fincorp Senior Customer Service Executive salary in Mumbai ranges between ₹2.1 Lakhs to ₹3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 8 Muthoot Fincorp latest salaries received from various employees of Muthoot Fincorp.