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Mumbai Metro One

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3.7

based on 83 Reviews

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Mumbai Metro One Senior Customer Care Officer salaries in Customer Success, Service & Operations in India

Annual salary range
6 - 11 years exp.
₹3.5 Lakhs - ₹4.9 Lakhs
Salary of majority employees
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24% more than the average Senior Customer Care Officer Salary in Urban Transport Companies for 6 - 11 years of experience

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Last Updated: 5 May 2024

Companies similar to Mumbai Metro One for Senior Customer Care Officer in Customer Success, Service & Operations department

Company name Avg Annual Salary Open Jobs
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Concentrix Corporation Senior Customer Care Officer Salary

1 - 10 years exp. (27 salaries)
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₹1.8 L/yr - ₹6 L/yr

arrow icon 10% less
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Mphasis Senior Customer Care Officer Salary

1 - 6 years exp. (15 salaries)
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₹2.9 L/yr - ₹5.3 L/yr

arrow icon 1% more
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Accenture Senior Customer Care Officer Salary

3 - 10 years exp. (7 salaries)
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₹3.1 L/yr - ₹4.7 L/yr

arrow icon 4% more
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convergys india services Senior Customer Care Officer Salary

1 - 6 years exp. (7 salaries)
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₹2.3 L/yr - ₹3 L/yr

arrow icon 32% less
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Dhani Loans and Services Senior Customer Care Officer Salary

2 - 6 years exp. (6 salaries)
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₹2.6 L/yr - ₹2.9 L/yr

arrow icon 30% less
Senior Customer Care Officer salary at Mumbai Metro One ranges between ₹3.5 Lakhs to ₹4.9 Lakhs per year for employees with experience between 6 years to 11 years. Salary estimates are based on 10 latest salaries received from various employees of Mumbai Metro One.

Latest annual salaries shared by Mumbai Metro One Senior Customer Care Officer in Customer Success, Service & Operations department

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Experience wise Mumbai Metro One Senior Customer Care Officer salaries in Customer Success, Service & Operations department

Last Updated: 5 May 2024

Experience Avg Annual Salary
6 years (AmbitionBox Estimate)

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₹3.7 L/yr - ₹6.8 L/yr
7 years (AmbitionBox Estimate)

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₹3.7 L/yr - ₹6.9 L/yr
8 years (AmbitionBox Estimate)

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₹1.5 L/yr - ₹4.2 L/yr
9 years  (4 salaries)

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₹3.5 L/yr - ₹4.8 L/yr
10 years (AmbitionBox Estimate)

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₹1.6 L/yr - ₹4.3 L/yr
View all
Mumbai Metro One Senior Customer Care Officer Salary and Career Growth

From

To

Senior Customer Care Officer

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5 - 11 years exp.

Shift Supervisor

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5 - 15 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Mumbai Metro One

Senior Customer Service Executive Salary
(AmbitionBox Estimate)
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₹2.9 L/yr - ₹3.7 L/yr
Customer Care Executive Salary
(7 salaries)
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₹2.15 L/yr - ₹2.56 L/yr
Customer Service Associate Salary
(AmbitionBox Estimate)
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₹1.6 L/yr - ₹2.1 L/yr
Customer Service Executive Salary
(AmbitionBox Estimate)
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₹2.3 L/yr - ₹2.9 L/yr
Deputy Manager Salary
(AmbitionBox Estimate)
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₹13.5 L/yr - ₹17.3 L/yr
Operations Manager Salary
(AmbitionBox Estimate)
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₹4.9 L/yr - ₹6.2 L/yr
Sales Executive Salary
(AmbitionBox Estimate)
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₹3.6 L/yr - ₹4.6 L/yr
Back Office Executive Salary
(AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr
Customer Service Representative Salary
(3 salaries)
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₹1.5 L/yr - ₹2.8 L/yr

Salary related reviews for Mumbai Metro One

Ticket Selling Officer in Lic Andheri (Andheri East Mumbai)

Other Department

5.0
  •  posted on 03 Jun 2022
5.0
 for  Salary and Benefits

Likes

I love working in Reliance Mumbai Metro and support our teammates a lot. SSP and manager help a lot.I think that do good work for the company. good feedback, Company policy are good.

read more

Dislikes

Salary is a little less because we are old staff, yet in the evening there is salary which the new gets, same for us too.

read more

Customer Care Officer in Mumbai

Merchandising, Retail & eCommerce Department

3.0
  •  posted on 03 Aug 2020
3.0
 for  Salary and Benefits

Likes

In this pendamic situation were company do not have any income source but still the company pay for their employees and also ensure to all employees that there job is secure. Also those who are working in this pendamic situation the company take care of there safety to protect them from this pendamic and also conduct the online session to all employees about the covid-19 situation how to tackle or we can say how to protect our selves as well as our family.

read more

Electrical Technician in DN Nagar

Full Time

 · 

Production, Manufacturing & Engineering Department

3.0
  •  posted on 16 Oct 2023
1.0
 for  Salary and Benefits

Likes

Mumbai Metro line-1 is the best. Company policy time to time not working. Company in politics level work.

Dislikes

Behavior hr and managers level candidates support. Others people promotion not support mark appreciate.

Ticketing Counter Staff in Mumbai

Customer Success, Service & Operations Department

4.0
  •  posted on 07 Jun 2019
4.0
 for  Salary and Benefits

Likes

Great organisations something new to learn in each and every day as meet different peoples not only ticketing part u should also aware of big station. big station more crowd. more crowd more responsibility. more responsibility more interact its seems like working in our home only with number of family members great experience.

read more

Dislikes

No job security as u work as third party payroll only

Customer Care Officer in Mumbai

Other Department

2.0
  •  posted on 12 Mar 2022
1.0
 for  Salary and Benefits

Likes

Nothing 8 years of my life that will never come back and the company will never value it,worst working culture no respect for staff specially junior staff ,arrogance of senior management ,no hike in salary ,no oprtunities ,worst culture .

read more

Dislikes

Everything about the company .

see more salary related reviews

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Top trending discussions

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Salary Discussions, Hike & Promotions
2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Mumbai Metro One Senior Customer Care Officer Salary FAQs

What is the salary of Senior Customer Care Officer at Mumbai Metro One in Customer Success, Service & Operations department?
Senior Customer Care Officer salary at Mumbai Metro One in Customer Success, Service & Operations department in India ranges between ₹3.5 Lakhs to ₹4.9 Lakhs for experience between 6 years to 11 years. According to our estimates it is 24% more than the average Senior Customer Care Officer Salary in India. Salary estimates are based on 10 latest salaries received from various employees of Mumbai Metro One India in Customer Success, Service & Operations department.
How does the salary of a Senior Customer Care Officer at Mumbai Metro One India in Customer Success, Service & Operations department compare with the average salary range for this job?
The average salary of a Senior Customer Care Officer at Mumbai Metro One in Customer Success, Service & Operations department is 24% more than the average salary of a Senior Customer Care Officer in India. To know exact salary insights, login to view.
Which similar companies are paying more than Mumbai Metro One to a Senior Customer Care Officer in Customer Success, Service & Operations department in India?
  • Accenture Senior Customer Care Officer Salary - ₹3.1 Lakhs to ₹4.7 Lakhs per year
  • Mphasis Senior Customer Care Officer Salary - ₹2.9 Lakhs to ₹5.3 Lakhs per year
What is the salary of a Senior Customer Care Officer in Customer Success, Service & Operations department in companies similar to Mumbai Metro One in India?
  • Concentrix Corporation Senior Customer Care Officer Salary - ₹1.8 Lakhs to ₹6.0 Lakhs per year
  • Dhani Loans and Services Senior Customer Care Officer Salary - ₹2.6 Lakhs to ₹2.9 Lakhs per year
  • convergys india services Senior Customer Care Officer Salary - ₹2.3 Lakhs to ₹3.0 Lakhs per year
What is the estimated take home salary of a Senior Customer Care Officer in Customer Success, Service & Operations department at Mumbai Metro One in India?
The estimated take-home salary of a Senior Customer Care Officer in Customer Success, Service & Operations department at Mumbai Metro One ranges between ₹28,532 per month to ₹29,918 per month in India. The take-home salary calculation is based on the average Mumbai Metro One Senior Customer Care Officer salary in India which ranges between ₹3.5 Lakhs to ₹4.9 Lakhs per year for employees with experience between 6 years to 11 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Care Officer in Customer Success, Service & Operations department at Mumbai Metro One?
According to AmbitionBox, 100% of the Mumbai Metro One Senior Customer Care Officers in Customer Success, Service & Operations department reported a notice period of 1 Month.This is based on 2 responses on AmbitionBox in last 2 years.

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Mumbai Metro One Senior Customer Care Officer salary in Customer Success, Service & Operations department in India ranges between ₹3.5 Lakhs to ₹4.9 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 10 Mumbai Metro One latest salaries received from various employees of Mumbai Metro One.