Mphasis Senior Tele Sales Representative salaries in India

Likes

To be frank I'm just ok with their package as compared to other companies but still there is no additional benefits like night shift allowance or bonus.

Dislikes

As a customer chat agent it's really challenging task to work almost 7:45 hours constantly on 3 concerency which will break down our mental health and cause stress and also shif part they will continuously changes according to their need they will not even ask agents that they are comfortable or not and also there will be a huge difference in shifts life one month day shift and next month will be night shift which will cause for health, sleep and peace. If you are looking for peaceful work I would recommend every one to not choose customer support domain in Mphasis.

Likes

There’s nothing to like

Dislikes

I was offered a package of 6.7lpa at the time of salary discussion, with the understanding/assurance that after all the deductions I would be getting 47k inhand. When I received my offer letter my package is 5.7lpa, I spoke to them about the same and they said this is the best we can offer. Why did you guys wasted my time if you can’t afford to pay? I would suggest everyone not to work with this organisation.

Likes

For the early phase company provided additional amount as Hardship allowances in the salary which really helped me to do some food donations and other things. I worked more than working hours to meet my goals and then have donated other remaining money to needy people.

Dislikes

There is nothing to dislike. Everytime I entered I felt secure.

Likes

...that great. Lot you can learn in this company as different processes are there . Salary in time . Great infrastructure and very spacious office. Team mate satisfactory but exceptions not to forget about

Dislikes

Technical team was not that great .lack co ordination .Nor the production team. Lack coordination with the technical team. did not meet my expectation.as for the exit hr team they need lot of development in regard to their exit policy and need lot of coordination with various dept for smooth exit .

Likes

I have worked in mphasis more than 18 years. Its.innovative work culture - Mphasis encourages innovation, experimentation, and learning, making it an exciting workplace for professionals. Collaborative environment - The company fosters a collaborative environment, promoting teamwork and knowledge sharing among employees. Work life balance health and job satisfaction was there.

Dislikes

Considering tenure employees and experience need to pay attention on scale as per market standards which is potential drawback. Being higher outside they need to pay attention on stay back experience employees.