Mphasis Senior Service Desk Specialist salaries in India

Likes

Literally nothing, can't even give tissue paper, to take some office supplies u need to go to different building, wifi doesn't work in the office

Dislikes

No promotion, will make u work long hours, no perks, no salary hike, got acquired from another company, didn't wanted to join but no choice had to serve the notice period, no promotion for 2 years

Likes

Work life balance is not that bad.

Dislikes

...salary progression is very slow(almost negligible). No hikes since last 3 years. Variable pay is never given and they state that company is not performing well if you question them. Clients are God. No matter how ridiculous there demands are, management will agree to it without any questions. One of the worst insurance policies.

Likes

The quality of projects are really good. The colleagues and managers are helpful and supportive and easily reachable Hard work is recognized and appreciated

Dislikes

Maintaining long wasteful ODC hours. No communication devices allowed inside. No salary appraisal for lateral employees. Bench period starts before you actually go to the bench. Full salary for just 1 month after this time.

Likes

Flexible working hours, Skill development internal platforms or training tools, Self awareness sessions organised by HRBPs

Dislikes

1. No Salary increment from last 4 years in any department, 2. Multiple manager hierarchy, 3. Unnecessary internal PF process, 4. Benefits like Internet bill reimbursement are only on paper, 5. Rude hiring HRs (Negotiate as higher as possible while joining only, because once you join in- you'll not get anything) 6. Unskilled managers or management (not all but some), 7. Appreciations happen only on email, the rewards system (money based) stopped from Q1 2023, you'll get certificates to post on social media/LinkedIn 😁 8. Quarterly bonus will be received only if "whole team" performs better & if your client is 100% happy. Else, forget it. (It doesn't matter how smart/hard you worked

Likes

Good Work Life Balance, Helps to Upskills to newest technologies.

Dislikes

No Hikes, More Work but same salary, Worst Higher Management they don't value your contributions at all. your nothing for them at last treat like very bad. Learn & get experience and leave as soon as possible.