Mphasis Customer Success, Service & Operations Department Salaries in India

Likes

...s do not give good hike and there's no tool they use for wfm so no new learning. They give freshers more package then experienced candidates. No appraisal in a year.

Dislikes

No appraisal, No tools, No work life balance.

Likes

Overall it is good for learning. Its just learning platform.

Dislikes

Appraisal are not good. Salary is not worth for the work we do. There are not even perks provided for festivals as a gratitude to employees. it is having more people struggling to get paid properly.

Likes

I have been there for more than a year. I have seen good opportunity on the floor. People are friendly good environment to work in. Night shift allowance are there based on project. If you get out of one project there is a lot project that offers more opportunities. The bench managers are very active for alligning employees to other projects when you are on bench Salary on time Leads are helpfull They provide total 24 leaves ( 12 cl ) ( 12 pl ) There is a culture of appreciation to hard working employees ( 1000 bucks bonus) As of now Pune Eon It park canteen was good.

Dislikes

... to people who are taking advantage of the company treating as a government job. They say you will get good variable pay but this is not so, it come between 20-30% of your variable pay Bench policies not good , 1 month full pay and 2 month half pay during bench period Don't expect upraisal Managers have no power to do anything, they only can give warnings to people who are irregular and with bad behaviour.

Likes

Your colleagues treat you as a family member

Dislikes

... pay extra to give you reliving letter. HR don't even have any idea on anything. Their recruiter force you to take joining bonus and to join the company but then that's a trap, while leaving the company they will make that as a reason and take your entire salary and everything and still ask you to pay more.

Likes

Like??? hahahahahaha this is just joke nothing to like in Mphasis

Dislikes

Too many Dislike. 1 ) No hike given from 4years. Churan what given by CEO is fun to listen and laugh out Loud. Complete year on Year profit company earn is 14%(16,000 + Corore) which is too good, but Churan they gives is 1st Quarter is in loss which is just 100Cr less than last year(that means they earn profit but 100cr less than last year). Are they thinking only one quarter we work? 2) Once your billing end by Client they remove you immediately and because of you they earned good money still they forcefully ask you to leave. Those who are responsible to bring new business they are safe even though they are fail to bring new business new project.