Mphasis Customer Service Agent Salaries by 5 Employees

0 - 2 years exp.

₹2.1 Lakhs - ₹3.8 Lakhs

Low Confidence

Salary of majority employees

12% less than the average Customer Service Agent Salary in IT Services & Consulting Companies for 0 - 2 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Agent Salary 0 - 2 years exp. (3 salaries)	₹2.1 L/yr - ₹3 L/yr
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Finance & Accounting Customer Service Agent Salary 2 years exp. (AmbitionBox Estimate)	₹3.4 L/yr - ₹4.2 L/yr

Last Updated: 14 Mar 2023

Companies similar to Mphasis for Customer Service Agent

Company name	Avg Annual Salary	Open Jobs
IGT Solutions Customer Service Agent Salary 0 - 4 years exp. (6 salaries)	₹1.8 L/yr - ₹3 L/yr 11% less
FIS Customer Service Agent Salary 0 - 6 years exp. (5 salaries)	₹2.4 L/yr - ₹3.4 L/yr 16% more
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Sutherland Global Services Customer Service Agent Salary 0 - 2 years exp. (5 salaries)	₹1.9 L/yr - ₹3.2 L/yr 3% less
Hexaware Technologies Customer Service Agent Salary 0 - 7 years exp. (4 salaries)	₹1.9 L/yr - ₹3.1 L/yr 5% less
Air India Sats Airport Services Customer Service Agent Salary 0 - 6 years exp. (151 salaries)	₹1.2 L/yr - ₹4 L/yr 10% less

Customer Service Agent salary at Mphasis ranges between ₹2.1 Lakhs to ₹3.8 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 5 latest salaries received from various employees of Mphasis.

Experience wise Mphasis Customer Service Agent salaries

Last Updated: 14 Mar 2023

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹1.8 L/yr - ₹2.4 L/yr
1 year (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
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2 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.9 L/yr

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Salary related reviews for Mphasis

Technical Support Engineer in Pune

Full Time

IT & Information Security Department

1.0

• posted on 20 Mar 2025

1.0

for Salary and Benefits

Dislikes

Everything, absolutely no pay hikes and promotions, no bonus, no allowance, sometimes you don't even get full salary, forget VP, Toxic management and culture, worst HR system and of lot of things, everything bad you can imagine about a company exists in Mphasis.

Salary - Bad

+6 more

Transaction Processing Officer in Bangalore / Bengaluru

Full Time

Other Department

2.0

• posted on 25 Jan 2025

1.0

for Salary and Benefits

Likes

There's nothing to be like in this organisation need to upgrade alot

Dislikes

...lic holidays and get paid by clients but poor employee are not any single penny.No career growth and promotion ,if we ask about hike they will simply tell same dialogue from 3 years "No hike this time, we're trying ''

Salary - Bad

+5 more

Project Manager in Hyderabad / Secunderabad

Full Time

Project & Program Management Department

3.0

• posted on 10 Aug 2024

3.0

for Salary and Benefits

Likes

Complete work from home or hybrid options available in quite few projects

Skill development - Good

+1 more

Dislikes

No salary revision for 3 years in a row making employees unhappy. Shift allowance policy is bad compared to industry standards. Bench policy worst with sabattucal from 2nd month onwards on bench.

Promotions - Poor

Customer Support Officer in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 23 Mar 2024

1.0

for Salary and Benefits

Likes

Your colleagues treat you as a family member

Skill development - Good

+1 more

Dislikes

... pay extra to give you reliving letter. HR don't even have any idea on anything. Their recruiter force you to take joining bonus and to join the company but then that's a trap, while leaving the company they will make that as a reason and take your entire salary and everything and still ask you to pay more.

Salary - Bad

+4 more

Senior Analyst in Pune

Full Time

Risk Management & Compliance Department

3.0

• posted on 10 Sep 2023

3.0

for Salary and Benefits

Likes

Flexible working hours, Skill development internal platforms or training tools, Self awareness sessions organised by HRBPs

Skill development - Excellent

+2 more

Dislikes

1. No Salary increment from last 4 years in any department, 2. Multiple manager hierarchy, 3. Unnecessary internal PF process, 4. Benefits like Internet bill reimbursement are only on paper, 5. Rude hiring HRs (Negotiate as higher as possible while joining only, because once you join in- you'll not get anything) 6. Unskilled managers or management (not all but some), 7. Appreciations happen only on email, the rewards system (money based) stopped from Q1 2023, you'll get certificates to post on social media/LinkedIn 😁 8. Quarterly bonus will be received only if "whole team" performs better & if your client is 100% happy. Else, forget it. (It doesn't matter how smart/hard you worked

Promotions - Bad

see more salary related reviews

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What people are saying about Mphasis

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a development consultant

1w (edited)

Harman VS Deloitte VS MPhasis

Which company should I join as QA having 5.5 yrs of exp?

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Mphasis Customer Service Agent Salary FAQs

What is the salary of Customer Service Agent at Mphasis ?

The average salary of a Customer Service Agent at Mphasis in India typically ranges from ₹2.1 Lakhs to ₹3.8 Lakhs per year, depending on experience (from Fresher to 2 years).

The top 10% of Customer Service Agent at Mphasis earn more than ₹3.8 Lakhs per year, and the top 1% earn over ₹3.8 Lakhs per year. Customer Service Agent Salaries at Mphasis can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Mphasis employees in India.

What is the estimated take home salary of a Customer Service Agent at Mphasis in India?

The estimated take-home salary of a Customer Service Agent at Mphasis in India typically ranges from ₹18,426 to ₹20,112 per month. This is based on the average salary range of ₹2.1 Lakhs to ₹3.8 Lakhs per year for employees with experience ranging from Fresher to 2 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Mphasis. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Mphasis for Customer Service Agent in India?

FIS	₹2.4 Lakhs to ₹3.4 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Mphasis, depending on the role and experience level.

What is the salary of a Customer Service Agent in companies similar to Mphasis in India?

The salary of a Customer Service Agent at companies similar to Mphasis in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Sutherland Global Services	₹1.9 Lakhs to ₹3.2 Lakhs per year
Hexaware Technologies	₹1.9 Lakhs to ₹3.1 Lakhs per year
Air India Sats Airport Services	₹1.2 Lakhs to ₹4.0 Lakhs per year
IGT Solutions	₹1.8 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Agent at Mphasis in India?

The salary growth for a Customer Service Agent at Mphasis depends on factors such as experience, performance, and promotions. On average, a Customer Service Agent can expect the following growth trajectory at Mphasis:

Experience	Average Salary Range
Fresher	₹1.8 Lakhs to ₹2.4 Lakhs per year
1 year	₹2.2 Lakhs to ₹2.8 Lakhs per year
2 years	₹3.0 Lakhs to ₹3.9 Lakhs per year

and so on.

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Mphasis Customer Service Agent Salaries

Mphasis Customer Service Agent salary in India ranges between ₹2.1 Lakhs to ₹3.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Mphasis latest salaries received from various employees of Mphasis.