Mercer Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Not good company

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. they only looking for business. Not transpercy in progress report and other things. Very pathetic company. The employee which is senior they not increase there package but the employee which is new hire they gives good package as compared to Senior once.

Likes

Company is very good. No work pressure. You can very easily balance your personal and professional life. If you are at home, you do not need to worry about work. You can take leaves as much you want, make sure that have enough leaves in your account. Facilities and company culture is very good. Mercer provide both side cab and meal as well. So these are also some additional points..

Dislikes

If you wish to earn good salary. Mercer is not for you. Mercer provide very low salary package. You will get incentives one time in 3 months. It the amount is almost nothing. for example you will get 2500 rs incentive in 3 months. There(in all departments IT, Finance, Operation etc) are tool based work. There is no area to develop your skills or to learn something new. If you have any skill, you will forget it in Mercer because you will have to do same work every day. And you will not get the chance to use your skill or to develop new skill or to learn new skills. Career Growth & Opportunities are depend on you. How much buttering you can do for your managers. People with good skills are on same level from 4,5,6,7 years because they are male and they do not do buttering. So if you are female and good enough to do buttering. You will get the next level. Final comment for career growth is that ALL GROWTH AND OPPORTUNITIES ARE ALREADY FIXED. WHO IS GOING TO GET THE NEXT LEVEL IS ALREADY FIXED IN MERCER.

Likes

Mercer is the one of the best company in Health Domain, except compensation plan for the existing employee rest everything is tremendous. It's management, security of job, security for females, HR is very strong, company's norms and policies, continues growth, new projects, flexibility in shifts, lots of region etc.

Dislikes

Only one thing value that should be given to the existing employee...there should be a development plan for their growth and improvement...

Likes

Likes - Work Life Balance, Young Team

Dislikes

Dislikes - Sexist management, Heavy Politics, Office Culture, Learning becomes stagnant, Low Salary, No Benefits, Super strict work hours, basically this place is an extension of school, you won't feel like you're in corporate now.

Likes

Working at Mercer has been a rewarding experience. It has a great working culture with no requirement to log-in or log-off at a particular time. Team is young and thus you get the opportunity to learn with the peers and also showcase your strengths. Its a great place to work in the early part of your career.

Dislikes

... is below par, particularly as you get more experience within a particular role. Monetary compensation is average and should improve further to retain the best talent.