MakeMyTrip Senior Customer Service Representative salaries in India

Likes

Good brand value and thats it

Dislikes

Not recommend for senior role, work for a year or 2 then move on. Negotiate salary with HR properly more preference given to ppl in HO. Since its a delhi based company leadership and top level mgt looks at people from other regions as inferior. They comment on the way you dress and look. If you are joining as KAM role then pls never dream of geting a leadership role as well as team handling role you will never this opportunity.

Likes

Good work environment. Supportive colleagues and good management. Company policies are cool and incentives were very attractive.

Dislikes

Sometimes management ignore to address the issue and want results anyhow. Salary is decent and on-time, but career growth is quite slow.

Likes

I worked for third party payroll

Dislikes

I was exploited by my TL shiv Shankar mishra n makemytrip pay 40000 for per employee n ienergizer pays only half of that compensation very unprofessional n uneducated inexperienced people energized hires.

Likes

While it began well for me, over the 2.5 years, the work culture has been hampered. Work life balance is still better than many other companies.

Dislikes

...ntly. No growth prospect. People are stuck in the same position for many years. Not a good pay master.

Likes

The training program of the head quarters is excellent and the mentors of the head quarters are too good.

Dislikes

...starts torturing and humiliating so that the employee itself leaves the company.She has been doing this for years and even doesn't pay for the incentives nor does she pays the salary if the employee has to leave because of some geniune reason.Her right hand Afroz too manipulates the employees who work there and is a bad fit for any company as he doesn't speak well of the owner and misguides the new employees .So the minute any person joins in this franchise is filled with all negativity and is often scared of his/her job.