MakeMyTrip Senior Customer Service Executive Reviews

Likes

Challenging work environment

Dislikes

Upper management

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Culture

Dislikes

Na I can't think of any

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Likes

Stability is the major keyrole here.. If you kind of person who think of doing govt Job as private for stability & comfort . Job Security & Stability Both are best where you can think of retirement once you join as Senior Manager & Above.

Dislikes

Bad for those who joined as IC Role. Your more than 8 hours (personal life) will be affected. Not much hike in appraisal more than 15%(If you are best). No personal training or skill development from org level.Not for those who have started thier careers 3-4 years back & looking for growth. If you are fresher or have less than 1 year exp or more than 10 years exp joining as Senior manager & above then it can be the best place to work for....Read More

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City, Travel Within Country.

Likes

I like the environment and dedication of others employees. Also i have learned new things daily. And got much positive responses from the passengers who use MMT as theirs travel partner

Dislikes

I don’t think so there have any negative compliments which i can write here. Because company is far better also provides best services for their travel passengers and also have potential to give best carrier growth to their employees.

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Heavy discounts

Dislikes

Nothing all good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Likes

State of the art

Dislikes

Nothing as such

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Likes

Stability. Salary. Work culture

Dislikes

Promotion nad increment

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within Country, Travel Within City.

Likes

The company not giving my salary They take my salary

Dislikes

This company not giving my salary

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Likes

While it began well for me, over the 2.5 years, the work culture has been hampered. Work life balance is still better than many other companies.

Dislikes

Work culture is getting worse currently. No growth prospect. People are stuck in the same position for many years. Not a good pay master.

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This job involves Travel Within Country.

Likes

Security and camaraderie among the people

Dislikes

Hierarchical structure, politics in getting good appraisals and promotions. Incumbent culture. Employee benefits negligible for people below manager designation.

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Have good opportunity for earning much more amount but client is doing bad politics about good chat mapping.

Dislikes

Client are doing badd politics he is not giving good chats to all agents in off season he is giving only Goa that so hard to convert in sale and he will do terminate for this . And also not motivating agents. Always demotivate Agents after telling him leave the jobs bahar fek dunga . Even i gve my resignation but he terminate me for no reason.

Likes

The training program of the head quarters is excellent and the mentors of the head quarters are too good.

Dislikes

The franchise owner near opp to Inorbit mall Mumbai whose owners name is Ms.Shruti Khanna is the worst to work with .She hires when she needs and then when her purpose is solved during high season she starts torturing and humiliating so that the employee itself leaves the company.She has been doing this for years and even doesn't pay for the incentives nor does she pays the salary if the employee has to leave because of some geniune reason.Her right hand Afroz too manipulates the employees who work there and is a bad fit for any company as he doesn't speak well of the owner and misguides the new employees .So the minute any person joins in this franchise is filled with all negativity and is often scared of his/her job....Read More

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within City.

Likes

Colleague's are good nature

Dislikes

Manager don't have way of talking, special ticketing team like Kapil Goswami manager , to much politics, The manager does not want us to learn anything new here so that we can go for better opportunity. The manager does not give appraisal. At all, the manager wants us to flatter. So don't join

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

Nothing now, no job security. No good work, threatening employee that they will terminate their role which they get hired for.

Dislikes

They had good culture but now a days they are putting restrictions on everything like wfh, no entry in cafeteria so on. Group ceo and chairman should see what is happening. I joined here because of good feedback of CEO and chairman sir and for people policy they had. If they keep doing this, they will be the next Paytm in the market

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

It's just a Brand Name.

Dislikes

Being my first job, I had the worst experience ever. No growth only slavery, misbehavior, attitude, politics, being rude here is cool. Pathetic culture. Only if you're in your manager's good books you'll survive unless if they'll make your life he'll. Also no increment policy. Coz you're not your manager's favorite

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Likes

1. Job security 2. Profitability

Dislikes

1. Strict WFO without exception. It is either a leave or WFO 2. Rampant top down politics that fosters toxicity. 3. Company run with peculiar sales attitude. 4. No product learning as leadership is mostly full of sales people. 5. No benefits, even money for basic perks like family insurance is extracted from employees. 6. Major costcutting in every thing. 7. Regressive HR policies like shutting down Cafeterias between 2:00 PM and 6:00 PM every day in the name of boosting productivity. 8. No leave encashment, justified in the name of a scam called unlimited leaves. 9. Foul language considered a norm in day to day meetings even among leaders....Read More

Work Details

Work days: Monday to Friday (Strict Timings)