LEAD School Customer Success, Service & Operations Department Salaries in Mumbai

Likes

Owner vision, salary package & on time salary,

Dislikes

Poor technology infrastructure, less skilled customer support staff, no system & process at place, company financial condition not stable, internal politics, too much travelling, wrong customer commitments for sales

Likes

The only good thing about LEAD is Salary which is good but from the recruitment happening from AY 23-24, company has reduced the package.

Dislikes

No work life balance and work culture. No logics from management on what need to be done by the ground team. Immediate managers just listen to what organisation says fearing for their job and hence entire organisation works the hitler way. Highly extensive travel considering employee lay off and running with very minimal number of employees which results in service issue in schools. LEAD management is only bothered about making revenue and not about providing service to schools.

Likes

Salary and Allowances are getting time to time

Dislikes

No appriciations and very very bad Politics happening. Circle Heads and also regional Heads are doing very bad Politics with their Employees. With out any reason they are telling to do resignation. This is very bad culture in this Lead School. Pavan Kumar (DRM)from AP he is worst Fellow i have never seen such a person.

Likes

Nothing

Dislikes

Plz do not join this company,They will hire u bcoz of salary and after 1 or 2 month they ask to leave the organisation giving reason cost savings.they don't care about employees .For more experience don't think to join other wise u will get this experience.worst experience till ever they are not supporting and helping .Too much politics.

Likes

Company offers decent compensation to make up for other areas where it performs very poorly. Writing this review as the current employee who can give the clearest idea of what's inside this company. Lead has built a reputation for itself- of destroying careers of its employees and how do they do this? This will first hire on large scale and then fire them immediately saying sorry you have become redundant. There is no clear visibility amongst the senior leadership for the next few months, to say the least.

Dislikes

Everything from work ethics, to work culture to professional growth to job security, basically everything. Everyone you know is already looking out of this company but stuck because of job crunch in this market otherwise majority of the current employees don't want to work here as well. They just don't have an option to move on but those who have, they happily leave Lead to do something in there lives.