Kozent Tec Customer Care Associate salaries in India

Likes

...ey have only night shift working hours and they even won't provide cab for that 6) You have to pay for a cup of coffee over there 7) No festival bonus/goodies/gifts 8)No cafeteria place.

Dislikes

Everything is bad

Likes

Nothing!

Dislikes

... promotion processes that favor certain groups over others Lack of transparency and accountability in decision-making around designations and compensation Allegations of the management being involved in misconduct, especially towards female employees Mistreatment of Hardworking Employees Reports of the company putting undue pressure on innocent, hardworking employees Concerns about the company having a team dedicated to intimidating and silencing those who raise concerns

Likes

I am working with this organization since march, 2018. Team is good. I got promoted by IJP. The management provides good opportunity for existing resources. I am satisfied with the organization.

Dislikes

should start bonus policy also.

Likes

You can like one thing about Kozent Tec, they will give you samosa(s) on the last day of every month, and sometimes they skip that too. (In the end, we are humans, we make mistakes.)

Dislikes

If you’re reading this review, I strongly advise against joining Kozent (or Panacea, their US-registered name). Reasons: 1. Maneesha Tyagi: As the HR Manager, she can be very manipulative. She often creates friction between employees and management, spreading rumors and pressuring people to leave by threatening them with legalities. She even has a habit of referring to the company owner, Manish Thakur, as "Thakur Sahab," though she often says much worse. If you leave, she may demand payment in exchange for your documentation and experience letter. Sadly, people like her are a threat to anyone trying to build a stable career. 2. Company Policies: Their policies are designed only to benefit the management, with favoritism as a standard practice. Success here often depends on pleasing the right people rather than actual performance. I could say a lot more, but I’ll leave it here because I have a lot more tasks to perform. If you’re considering joining or have already joined, I genuinely wish you good luck.

Likes

There is nothing as such to be liked there but yes I got to know about corporate politics which helped me to cop with the same in my next organisation.

Dislikes

Company revolves around politics, you very easily get to the good books or the bad books on the basis of TL, trainers likes and dislikes.