Kotak Mahindra Prime Customer Service Manager salaries in Mumbai

Likes

Job stability, transfers, open door policy.

Dislikes

No Promotion policy is defined or followed. No considerable salary hike. You can be sitting at the same salary forever if you don’t switch. Office politics cannot even be described in words. No bonus.

Likes

Salary on time

Dislikes

To be honest I had worked for 1 year over here but harrasment form manager and TL was of next level , No professional behaviour no ethics nothing , company was completely over taken by third party and the employes were asked to shift from on role to off role , when employees confirmed that they are ready to do they mentioned that now hiring is done and they asked employees to leave the job no prior notice nothing was done , poor management

Likes

Great company culture. No pay cuts even in pandemic times. Overall great company to work. But the growth prospects is very slow. Yearly appraisals are below expectations.

Dislikes

Mid management involved in politics and favourism based on religion.

Likes

... and the culture of the company is excellent, teammates and Superiors are very supportive, need to chnge salary structure, appraisal ratings are too good, learning policies are advanced, work environment is excellent, excellent company for work satisfaction and stability,

Dislikes

Salary structure need to be change

Likes

There is an open door policy,we can anytime directly interact with management.

Dislikes

The only point i would like to highlight is the company should think about salary structure for employee is very low compared to other banking industry. As per the grade the salary doesn't Match.