Kotak Mahindra Bank Service Delivery Manager salaries in India (Updated 2025)

Likes

Work life balance No bad words from senior managers in my 10 years tenure with Kotak

Dislikes

Low salary hike every year even for Achievers. If we have grade promotion they will give grade promotion this year and salary hike next year that too 4% extra with normal appraisal.

Likes

Learning is there but majorly it depends on your profile and team. Salary is below industry average and apparaisals again same as overall Banking Industry standard.

Dislikes

...lance should be there if you want efficiency and productivity from the employee.Salary again is a low as compared to the profile and KRA given to any employee. Appraisals and not much to talk about.

Likes

1)Adopts latest technology. 2)complaints handling is good,especially in internal audit.

Dislikes

...m area managers for insurance business and no proper support to bank managers. 3)More work ,less salary packages . 4)so Many windows for loans and advances which leads to customer dissatisfaction. 5)daily 3-4 conference calls,which effects customer service.

Likes

On time salary

Dislikes

Worst work culture, even 2nd Saturday and 4th Saturday also working day.and if anyone not reached daily sales target reporting manager is putting LOP and high work pressure and paying low salaries.and not not given any leaves

Likes

There is nothing much to like except you may see a level of job security if you're doing good in ops or sales work

Dislikes

Almost every aspect of the job that includes culture, managers, management, decisions, promotions, salary, all other perks, work life balance is NIL, kissing of Manger's hand may allow you to grow mostly, a company with worst management who doesn't even care for employees and men who are working hard. Please do not join if you have some other better options in hand