Kotak Mahindra Bank Chennai Customer Service Manager Salaries by 2 Employees (Updated 2025)

3 - 9 years exp.

₹4.4 Lakhs - ₹5.6 Lakhs

Low Confidence

Salary of majority employees

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Salaries in different departments

BFSI, Investments & Trading Customer Service Manager Salary 9 years exp. (AmbitionBox Estimate)	₹4.5 L/yr - ₹6.6 L/yr
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Customer Success, Service & Operations Customer Service Manager Salary 3 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹6 L/yr

Last Updated: 3 Jun 2023

Companies similar to Kotak Mahindra Bank for Customer Service Manager in Chennai

Kotak Mahindra Bank Customer Service Manager Salary

3 - 9 years exp. (AmbitionBox Estimate)

₹4.4 L/yr - ₹5.6 L/yr

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Customer Service Manager Salary 2 - 9 years exp. (33 salaries)	₹2.2 L/yr - ₹6 L/yr 2% less
Axis Bank Customer Service Manager Salary 7 - 10 years exp. (5 salaries)	₹4.1 L/yr - ₹7 L/yr 22% more
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IndusInd Bank Customer Service Manager Salary 3 - 7 years exp. (6 salaries)	₹2.2 L/yr - ₹4.5 L/yr 20% less
IDFC FIRST Bank Customer Service Manager Salary 3 - 6 years exp. (3 salaries)	₹2.7 L/yr - ₹5.9 L/yr 3% more
ICICI Lombard General Insurance Company Customer Service Manager Salary 2 - 10 years exp. (16 salaries)	₹3 L/yr - ₹7 L/yr 3% less

Customer Service Manager salary at Kotak Mahindra Bank ranges between ₹4.4 Lakhs to ₹5.6 Lakhs per year for employees with experience between 3 years to 9 years. Salary estimates are based on 2 latest salaries received from various employees of Kotak Mahindra Bank.

Similar Designation salaries in Kotak Mahindra Bank

Branch Manager Salary

(37 salaries)

₹9 L/yr - ₹20 L/yr

Customer Service Officer Salary

(4 salaries)

₹2 L/yr - ₹3.75 L/yr

Customer Service Executive Salary

(4 salaries)

₹2 L/yr - ₹3.5 L/yr

Customer Care Executive Salary

(3 salaries)

₹1.4 L/yr - ₹2.36 L/yr

Top skills at Kotak Mahindra Bank for Customer Service Manager

Customer Satisfaction Communication Skills Customer Relationship customer support Customer Handling Solving Queries Customer Service

Salary related reviews for Kotak Mahindra Bank

4.0

Rated by 1 employees for salary & benefits

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Job security - Good

+2 more

Dislikes

Salary, promortion - these are the worst over here.

Salary - Poor

+1 more

Deputy Manager in Vadodara

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 May 2024

3.0

for Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

Skill development - Good

+1 more

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

Work satisfaction - Bad

+2 more

Deputy Manager in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 10 Mar 2024

2.0

for Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

Job security - Good

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

Salary - Poor

+4 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 30 Dec 2023

3.0

for Salary and Benefits

Likes

Work life balance is very good. That is the only good part.

Work-life balance - Good

Dislikes

Gratuity to be paid after 5 yrs is added in CTC. Salary hike is not more than 5% if ur not a CA. Manager will forcibly tell us to come to Diwali party and other festivities but will not pay a single rupee for food and fun activities. Employees are forced to pay. Even picnics are organised on employee money but bank does not pays a single rupee. And if any employee refuses to pay then they r accused on non bonding wid team.

Skill development - Poor

+1 more

Deputy Manager in Thane

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Nov 2023

2.0

for Salary and Benefits

Likes

Work profile and process is good.

Dislikes

Bad management they hire TL who ask money from their employees and do not return. no work-life balance less salary package only fancy designations are given which does not have a value in the market if u go out.No job security HR listens more to management then employees do not support after you leave the job or be on the job.They do not invest in their system updates but only on themselves.

Salary - Poor

+4 more

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2w (edited)

a senior quality lead

Offer letter - Accepted

Hi, I'm currently drawing a salary of 27.7 (25.3 is fixed) LPA in my current organization and I got a new offer for 39LPA (33.3 is fixed and 1L joining bonus total 40) I'm almost going to complete by 2 years in my current organization and overall I have 11 years experience as QA. How do you rate this salary jump?

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Kotak Mahindra Bank Customer Service Manager Salary FAQs

What is the notice period for Customer Service Manager at Kotak Mahindra Bank in Chennai?

According to AmbitionBox, 100% of the Kotak Mahindra Bank Customer Service Managers in Chennai reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

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Kotak Mahindra Bank Customer Service Manager Salaries in Chennai

Kotak Mahindra Bank Customer Service Manager salary in Chennai ranges between ₹4.4 Lakhs to ₹5.6 Lakhs. This is an estimate based on latest salaries received from employees of Kotak Mahindra Bank.