Kotak Mahindra Bank Mumbai Customer Care Manager Salaries by 3 Employees

2 - 5 years exp.

₹2.2 Lakhs - ₹3.6 Lakhs

Low Confidence

Salary of majority employees

72% less than the average Customer Care Manager Salary in Banking Companies for 2 - 5 years of experience

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Salaries in different departments

BFSI, Investments & Trading Customer Care Manager Salary 2 years exp. (AmbitionBox Estimate)	₹3 L/yr - ₹3.6 L/yr
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Customer Success, Service & Operations Customer Care Manager Salary 2 years exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹3.3 L/yr

Last Updated: 29 Aug 2024

Companies similar to Kotak Mahindra Bank for Customer Care Manager in Mumbai

Kotak Mahindra Bank Customer Care Manager Salary

2 - 5 years exp. (3 salaries)

₹2.2 L/yr - ₹3.6 L/yr

Company name	Avg Annual Salary	Open Jobs
Mahindra & Mahindra Customer Care Manager Salary 3 - 17 years exp. (7 salaries)	₹8.6 L/yr - ₹24.5 L/yr 349% more	3 job openings
FedEx Express Customer Care Manager Salary 13 - 19 years exp. (6 salaries)	₹15.3 L/yr - ₹25 L/yr 493% more
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Indiabulls Real Estate Customer Care Manager Salary 9 - 13 years exp. (5 salaries)	₹5.5 L/yr - ₹13 L/yr 193% more
Lodha Group Customer Care Manager Salary 13 - 19 years exp. (4 salaries)	₹10.5 L/yr - ₹13.5 L/yr 280% more
Metropolis Healthcare Customer Care Manager Salary 15 - 17 years exp. (4 salaries)	₹9 L/yr - ₹11.8 L/yr 233% more

Customer Care Manager salary at Kotak Mahindra Bank ranges between ₹2.2 Lakhs to ₹3.6 Lakhs per year for employees with experience between 2 years to 5 years. Salary estimates are based on 3 latest salaries received from various employees of Kotak Mahindra Bank.

Experience wise Kotak Mahindra Bank Customer Care Manager salaries in Mumbai

Last Updated: 29 Aug 2024

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.3 L/yr
3 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.4 L/yr
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4 years (AmbitionBox Estimate)	₹2.8 L/yr - ₹3.5 L/yr
5 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr

From

Customer Care Manager

₹

Lakhs/yr

1 - 9 years exp.

Regional Sales Manager

₹

Lakhs/yr

13 - 21 years exp.

Customer Care Manager

1 - 9 years exp.

Brach Operation Manager

3 - 15 years exp.

147% hike

Branch Manager

7 - 20 years exp.

102% hike

From

View 4 more levels

Customer Care Manager

1 - 9 years exp.

Senior Regional Business Manager

Salary unavailable

From

View 2 more levels

Customer Care Manager

1 - 9 years exp.

Regional Asset Manager

15 - 17 years exp.

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

Similar Designation salaries in Kotak Mahindra Bank

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₹1.65 L/yr - ₹8.2 L/yr

Relationship Manager Salary

(460 salaries)

₹1.8 L/yr - ₹10 L/yr

Branch Manager Salary

(139 salaries)

₹7.5 L/yr - ₹25.56 L/yr

Sales Manager Salary

(131 salaries)

₹1.8 L/yr - ₹10.7 L/yr

Operations Manager Salary

(42 salaries)

₹2.32 L/yr - ₹12 L/yr

Customer Relationship Manager Salary

(10 salaries)

₹2 L/yr - ₹5.6 L/yr

Customer Care Executive Salary

(8 salaries)

₹1.15 L/yr - ₹3.5 L/yr

Customer Service Associate Salary

(5 salaries)

₹2 L/yr - ₹4 L/yr

Salary related reviews for Kotak Mahindra Bank

2.0

Rated by 1 employees for salary & benefits

Operations Manager in Goregaon

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 06 Nov 2024

1.0

for Salary and Benefits

Likes

There is no work pressure its harmful for your future

Job security - Excellent

Dislikes

...s per system constraint kotak bank not developed as compared to hdfc axis icici.also so many employees left the job from kotak because kotak gives very less salary to there staff

Salary - Bad

+5 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 11 Jun 2024

2.0

for Salary and Benefits

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Job security - Good

+2 more

Dislikes

Salary, promortion - these are the worst over here.

Salary - Poor

+1 more

Deputy Manager in Vadodara

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 18 May 2024

3.0

for Salary and Benefits

Likes

Kotak pays good salary and promotions are totally based on your performance.

Skill development - Good

+1 more

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.

Work satisfaction - Bad

+2 more

Deputy Manager in Kolkata

Full Time

Sales & Business Development Department

1.0

• posted on 10 Mar 2024

2.0

for Salary and Benefits

Likes

Apprisal system is based on own performance and productivity. No recommendation required from the any line managers.

Job security - Good

Dislikes

Not pay enough as per the industry. No work life balance as you have to work on weekends and public holidays. Toxic work culture along with bad words if sales is not happening. If sale's not completed the you have to spend your own money for the target achievement.

Salary - Poor

+4 more

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 30 Dec 2023

3.0

for Salary and Benefits

Likes

Work life balance is very good. That is the only good part.

Work-life balance - Good

Dislikes

Gratuity to be paid after 5 yrs is added in CTC. Salary hike is not more than 5% if ur not a CA. Manager will forcibly tell us to come to Diwali party and other festivities but will not pay a single rupee for food and fun activities. Employees are forced to pay. Even picnics are organised on employee money but bank does not pays a single rupee. And if any employee refuses to pay then they r accused on non bonding wid team.

Skill development - Poor

+1 more

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What people are saying about Kotak Mahindra Bank

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malleshkuruva

works at

Kotak Mahindra Bank

I have bank experience and want to move to the IT sector, any possible? Which cloud is suitable for me.

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Kotak Mahindra Bank Customer Care Manager Salary FAQs

How the salary growth look like for a Customer Care Manager at Kotak Mahindra Bank in Mumbai?

The salary growth for a Customer Care Manager at Kotak Mahindra Bank in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Care Manager in Mumbai can expect the following growth trajectory at Kotak Mahindra Bank:

Experience	Average Salary Range
2 years	₹2.6 Lakhs to ₹3.3 Lakhs per year
3 years	₹2.7 Lakhs to ₹3.4 Lakhs per year
4 years	₹2.8 Lakhs to ₹3.5 Lakhs per year
5 years	₹2.9 Lakhs to ₹3.7 Lakhs per year

and so on.

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Kotak Mahindra Bank Customer Care Manager Salaries in Mumbai

Kotak Mahindra Bank Customer Care Manager salary in Mumbai ranges between ₹2.2 Lakhs to ₹3.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Kotak Mahindra Bank latest salaries received from various employees of Kotak Mahindra Bank.