FedEx Express Mumbai Customer Care Manager Salaries by 6 Employees (Updated 2025)

13 - 19 years exp.

₹15.3 Lakhs - ₹25 Lakhs

Salary of majority employees

55% more than the average Customer Care Manager Salary in Logistics Companies for 13 - 19 years of experience

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Last Updated: 19 Jul 2024

Companies similar to FedEx Express for Customer Care Manager in Mumbai

FedEx Express Customer Care Manager Salary

13 - 19 years exp. (6 salaries)

₹15.3 L/yr - ₹25 L/yr

Company name	Avg Annual Salary	Open Jobs
Indiabulls Real Estate Customer Care Manager Salary 9 - 13 years exp. (5 salaries)	₹5.5 L/yr - ₹13 L/yr 51% less
Mahindra & Mahindra Customer Care Manager Salary 8 - 17 years exp. (4 salaries)	₹11.7 L/yr - ₹18.3 L/yr 18% less	1 job opening
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Lodha Group Customer Care Manager Salary 13 - 19 years exp. (4 salaries)	₹10.5 L/yr - ₹13.5 L/yr 36% less
Metropolis Healthcare Customer Care Manager Salary 15 - 17 years exp. (4 salaries)	₹9 L/yr - ₹11.8 L/yr 44% less
MODI HYUNDAI Customer Care Manager Salary 9 - 13 years exp. (4 salaries)	₹4 L/yr - ₹7 L/yr 69% less

Customer Care Manager salary at FedEx Express ranges between ₹15.3 Lakhs to ₹25 Lakhs per year for employees with experience between 13 years to 19 years. Salary estimates are based on 6 latest salaries received from various employees of FedEx Express.

Experience wise FedEx Express Customer Care Manager salaries in Mumbai

Last Updated: 19 Jul 2024

Experience	Avg Annual Salary
13 years (AmbitionBox Estimate)	₹15.3 L/yr - ₹30.2 L/yr
14 years (AmbitionBox Estimate)	₹16.2 L/yr - ₹20.7 L/yr
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15+ years (5 salaries)	₹16.3 L/yr - ₹25 L/yr

Similar Designation salaries in FedEx Express

Customer Service Executive Salary

(31 salaries)

₹1.7 L/yr - ₹4.3 L/yr

Customer Care Executive Salary

(25 salaries)

₹1.95 L/yr - ₹3.76 L/yr

Customer Support Executive Salary

(8 salaries)

₹2 L/yr - ₹3.3 L/yr

Customer Service Associate Salary

(7 salaries)

₹2.7 L/yr - ₹3.6 L/yr

Operations Manager Salary

(3 salaries)

₹13 L/yr - ₹25 L/yr

Top skills at FedEx Express for Customer Care Manager

Hiring Leadership Skills Team Management Escalation Management

Salary related reviews for FedEx Express

Operations Executive in Lucknow

Full Time

Other Department

5.0

• posted on 03 Mar 2022

5.0

for Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year

Salary - Excellent

+6 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is very slow.

Customer Service Executive in Mumbai

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 16 Feb 2023

1.0

for Salary and Benefits

Likes

The hr and admin is well managed.

Dislikes

They make you work like a slave doing menial tasks. You are forced to do overtime at very menial pay. No job growth. Lots of politics and no support from team leaders or management. All of the good people have left over the years. They will harass you even for taking 2-3 minutes longer loo breaks. People are treated like shit and their customers are too. They underhire and customers don't get their updates on time and all the blame goes to people at the lowest end of the foodchain- the customer care are delivery agents.

Salary - Bad

+5 more

Customer Care Executive in Pune

Customer Success, Service & Operations Department

2.0

• posted on 06 Jul 2021

1.0

for Salary and Benefits

Likes

Learning and development specialists was very good interactive learning.

Work-life balance - Good

Dislikes

Manager name as Dominic he think that he was giving to salary to employees. Very rude behavior. No career growth do only cut copy paste work .pathetic no learning at all .

Salary - Bad

+3 more

Operations Manager in New Delhi

Customer Success, Service & Operations Department

3.0

• posted on 29 Mar 2021

2.0

for Salary and Benefits

Likes

No Job Security, work pathtic because of lots company work on same floor,, management not work on depth ,policy not belong to India ?

Skill development - Good

+1 more

Dislikes

Training is good based on job activity,carrier groth tough ,salary not upto market standard, as well appraisals, travel limited positions only,, environment not good at all because HR /Security dept,pressure,work life balance is ok..

Salary - Poor

+4 more

Operations Executive in Bangalore / Bengaluru

Service operation Supply chain Department

4.0

• posted on 03 Sep 2019

4.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts technology.i love the fact that i am a part of a team that markets reliable,high quality productand has a global client base.

Salary - Good

+5 more

Dislikes

Compensation is decent,but growth is slow.The work pressure is very high Sometimes, I have to work 14-18 hours work straight in a day as i have to attend client calls in the evening and sometimes late into night. Managers do not value an individuals unique strengths,which is why i have to tack back my suggestions most of the times.

see more salary related reviews

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What people are saying about FedEx Express

View All

a scrum master

Should I join a company rated 2.6 in ambition box when I dont have a job and no offer in hand?

Hi everyone, My LWD in last company was in Dec 2024 and I dont have any job now and no interviews are lined up. However,I got an offer letter from the company based out of Hyderabad Now this company has 2.6 rating in ambition box pretty low. Some comments I found are salary on 7th, then politics from old employees, even company firing you. SHOULD I JOIN THIS COMPANY? OR WAIT FOR MORE INTERVIEWS? EVEN IF I WANTED TO PUSH THE JOINING DATE LATER TO SEE IFF I GET BETTER OPPORTUNITIES OR NOT, HOW DO I APPROACH THE HR TO PISHBACK THE JOINING DATE TO A LATER DATE? Please suggest

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FedEx Express Customer Care Manager Salary FAQs

What is the salary of Customer Care Manager at FedEx Express Mumbai?

Customer Care Manager salary at FedEx Express in Mumbai ranges between ₹15.3 Lakhs to ₹25.0 Lakhs for experience between 13 years to 19 years. According to our estimates it is 55% more than the average Customer Care Manager Salary in India. Salary estimates are based on 6 latest salaries received from various employees of FedEx Express Mumbai.

How does the salary of a Customer Care Manager at FedEx Express Mumbai compare with the average salary range for this job?

The average salary of a Customer Care Manager at FedEx Express is 55% more than the average salary of a Customer Care Manager in Mumbai. To know exact salary insights, login to view.

What are the top skills required to work as a Customer Care Manager at FedEx Express?

Hiring, Leadership Skills, Team Management and Escalation Management are some of the popular skills required to work as a Customer Care Manager at FedEx Express Mumbai.

What is the salary of a Customer Care Manager in companies similar to FedEx Express in Mumbai?

Mahindra & Mahindra Customer Care Manager Salary - ₹11.7 Lakhs to ₹18.3 Lakhs per year
Lodha Group Customer Care Manager Salary - ₹10.5 Lakhs to ₹13.5 Lakhs per year
Metropolis Healthcare Customer Care Manager Salary - ₹9.0 Lakhs to ₹11.8 Lakhs per year
Indiabulls Real Estate Customer Care Manager Salary - ₹5.5 Lakhs to ₹13.0 Lakhs per year
MODI HYUNDAI Customer Care Manager Salary - ₹4.0 Lakhs to ₹7.0 Lakhs per year

What is the estimated take home salary of a Customer Care Manager at FedEx Express in Mumbai?

The estimated take-home salary of a Customer Care Manager at FedEx Express ranges between ₹1,23,846 per month to ₹1,27,615 per month in Mumbai. The take-home salary calculation is based on the average FedEx Express Customer Care Manager salary in India which ranges between ₹15.3 Lakhs to ₹25.0 Lakhs per year for employees with experience between 13 years to 19 years. Check how did we calculate take home salary?

What is the notice period for Customer Care Manager at FedEx Express in Mumbai?

According to AmbitionBox, 100% of the FedEx Express Customer Care Managers in Mumbai reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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FedEx Express Customer Care Manager Salaries in Mumbai

FedEx Express Customer Care Manager salary in Mumbai ranges between ₹15.3 Lakhs to ₹25 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 FedEx Express latest salaries received from various employees of FedEx Express.