Kotak Mahindra Bank Branch Operations and Service Manager salaries in India (Updated 2025)

Likes

Timely getting salary .. nothing else

Dislikes

No banking system , customer dissatisfaction, accounts will open 5/7 days after the processing , no worklife balance . Branch manager have to do everything. Recruitment is pathetic. So called RMs are not capable like other bank sales officers also . Bank need business like icici , HDFC , but system is like co operative banks . Products are sucks.

Likes

There is no work pressure its harmful for your future

Dislikes

...s per system constraint kotak bank not developed as compared to hdfc axis icici.also so many employees left the job from kotak because kotak gives very less salary to there staff

Likes

Work life balance No bad words from senior managers in my 10 years tenure with Kotak

Dislikes

Low salary hike every year even for Achievers. If we have grade promotion they will give grade promotion this year and salary hike next year that too 4% extra with normal appraisal.

Likes

The company is good if you are mediocre in performance and can live with less payment. The company has less clients and similary cannot pay employees much. They have very less promotion buckets and blatantly lie to people for the same.

Dislikes

Salary, promortion - these are the worst over here.

Likes

Kotak pays good salary and promotions are totally based on your performance.

Dislikes

The attrition rate is 56%, one of the highest in the industry. You don't get Saturdays and they act fussy when you ask for a well deserved general leave. The pressure of doing sales is eminent, even in impossible scenarios. The new CEO wants to make it JP morgan of India, but the way they are doing it is laughable.