Kotak Mahindra Bank Assistant Manager Customer Service salaries in India

Likes

I would say they are always having issues with budget no salary hike extra work given everyday I don't know they have policy to promote through IJP but disaster is they promote anyone without interview thier priority is only to save money for an example my reporting manager has nothing to do with work he only likes zoom meeting and cross sell where he is heading retai assets customer service devision he was not having email etiquette he doesn't know how to speak English only thing he knew is to polish upper management

Dislikes

Low salary Poor Management No employee benefits They hire professional to do labour jobs NPS is the biggest task to achieve when process is longer manegement expect us to score 100 every month specially when u work/ handle location single handedly

Likes

Salary, if you are a good negotiator.

Dislikes

It is a good place for those who came as avp and above. On ground level there is no work life balance and job securities. The main problem is about the culture, so many conference call happens where only limited time employees get for their work. Imbalance professionalism.

Likes

62% of Kotak Mahindra Bank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Kotak Mahindra Bank 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

Dislikes

Some say there is no work-life balance, and that employees work long hours, including on holidays Salary: Some say that salaries are low Management: Some say that management is bad and that rules are not followed Company politics: Some say that company politics and policies are an issue Targets: Some say that targets are high, but the services are not good Working culture: Some say that the working culture is not good

Likes

There is no work pressure its harmful for your future

Dislikes

...s per system constraint kotak bank not developed as compared to hdfc axis icici.also so many employees left the job from kotak because kotak gives very less salary to there staff

Likes

I'm working from kotak 2021to still, it's more comfortable office to me with supportive team and management

Dislikes

Actually I'm working at kotak for past 3 years when I join here my salary monthly 12000 , 3 years gone and also march 2023 I got promotion as a team leader, I given good support to my team also given good business but still I didn't get hike and 12000 only I'm getting. So i need salary improvement for my effective work and do the needful