Kotak Mahindra Bank Assistant Manager Customer Service salaries in India

Likes

I would say they are always having issues with budget no salary hike extra work given everyday I don't know they have policy to promote through IJP but disaster is they promote anyone without interview thier priority is only to save money for an example my reporting manager has nothing to do with work he only likes zoom meeting and cross sell where he is heading retai assets customer service devision he was not having email etiquette he doesn't know how to speak English only thing he knew is to polish upper management

Dislikes

Low salary Poor Management No employee benefits They hire professional to do labour jobs NPS is the biggest task to achieve when process is longer manegement expect us to score 100 every month specially when u work/ handle location single handedly

Likes

On time salary

Dislikes

Worst work culture, even 2nd Saturday and 4th Saturday also working day.and if anyone not reached daily sales target reporting manager is putting LOP and high work pressure and paying low salaries.and not not given any leaves

Likes

It's a reputed organization. U get salary at right time.

Dislikes

...is toxic. No recognition or appreciation for good work and no work life balance. Increment in salary is nominal. No Promotions to good employees rather are given to those who threatns to resign or on notice period.

Likes

Salary, if you are a good negotiator.

Dislikes

It is a good place for those who came as avp and above. On ground level there is no work life balance and job securities. The main problem is about the culture, so many conference call happens where only limited time employees get for their work. Imbalance professionalism.

Likes

62% of Kotak Mahindra Bank employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Kotak Mahindra Bank 3.3 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

Dislikes

Some say there is no work-life balance, and that employees work long hours, including on holidays Salary: Some say that salaries are low Management: Some say that management is bad and that rules are not followed Company politics: Some say that company politics and policies are an issue Targets: Some say that targets are high, but the services are not good Working culture: Some say that the working culture is not good