IntouchCX Bangalore / Bengaluru Senior Technical Support Associate Salaries by 3 Employees

2 - 4 years exp.

₹2.4 Lakhs - ₹4.4 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

16% less than the average Senior Technical Support Associate Salary in BPO Companies for 2 - 4 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Technical Support Associate Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹2.4 L/yr - ₹3.9 L/yr
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Sales & Business Development Senior Technical Support Associate Salary 4 years exp. (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.5 L/yr

Last Updated: 17 May 2023

Companies similar to IntouchCX for Senior Technical Support Associate in Bangalore / Bengaluru

IntouchCX Senior Technical Support Associate Salary

2 - 4 years exp. (3 salaries)

₹2.4 L/yr - ₹4.4 L/yr

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Senior Technical Support Associate Salary 2 - 6 years exp. (36 salaries)	₹2.7 L/yr - ₹5 L/yr 10% more
Tech Mahindra Senior Technical Support Associate Salary 0 - 7 years exp. (37 salaries)	₹3 L/yr - ₹6.5 L/yr 19% more
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IBM Senior Technical Support Associate Salary 2 - 6 years exp. (27 salaries)	₹2.4 L/yr - ₹6.8 L/yr 4% less
Kyndryl Senior Technical Support Associate Salary 2 - 6 years exp. (23 salaries)	₹3.5 L/yr - ₹7.4 L/yr 32% more
Dell Senior Technical Support Associate Salary 2 - 8 years exp. (16 salaries)	₹2.8 L/yr - ₹6 L/yr 29% more

Senior Technical Support Associate salary at IntouchCX ranges between ₹2.4 Lakhs to ₹4.4 Lakhs per year for employees with experience between 2 years to 4 years. Salary estimates are based on 3 latest salaries received from various employees of IntouchCX.

Experience wise IntouchCX Senior Technical Support Associate salaries in Bangalore / Bengaluru

Last Updated: 17 May 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
3 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.5 L/yr
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4 years (AmbitionBox Estimate)	₹3.7 L/yr - ₹4.7 L/yr

Similar Designation salaries in IntouchCX

Customer Support Executive Salary

(39 salaries)

₹2 L/yr - ₹4.8 L/yr

Senior Associate Salary

(17 salaries)

₹3 L/yr - ₹4.8 L/yr

Technical Support Executive Salary

(5 salaries)

₹1.8 L/yr - ₹4.5 L/yr

Customer Service Associate Salary

(3 salaries)

₹1.8 L/yr - ₹3.4 L/yr

Top skills at IntouchCX for Senior Technical Support Associate

Kibana Data Analysis Zendesk SQL JIRA Troubleshooting Confluence Tableau Tableau Billing SME Service Desk Account Management Data Visualization Trend Analysis

Salary related reviews for IntouchCX

Customer Care Executive in Hyderabad / Secunderabad

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3.0

• posted on 22 Jan 2025

5.0

for Salary and Benefits

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Company is offering good salary with cab.

Salary - Excellent

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Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

Job security - Bad

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You get on time salary that’s the good thing

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Very bad work culture Initially while hiring the information given is false Team leaders don’t have any courtesy on team members they treat like slave Process n call flows are to much work stress is more

Work satisfaction - Poor

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Technical Support Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 24 Mar 2024

2.0

for Salary and Benefits

Likes

Company culture

Company culture - Good

Dislikes

As I want to say that the dislikes are firstly salary when i joined in the company i have a role for the esupport role and my roles and responsibilities are helping with the technical support. but when coming to the company people are forcing to do sales. Why we have to do sales we are from the technical support we have to help with technical questions to the people. And i want to say that the salaries are different for sales department as well as technical support we all know that. But as we are doing both technical and sales why can't we expect more salary on the role.

Salary - Poor

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Customer Care Executive in Bangalore / Bengaluru (working remotely)

Full Time

Other Department

1.0

• posted on 27 Dec 2023

3.0

for Salary and Benefits

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

Skill development - Bad

+5 more

Customer Service Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 29 Dec 2023

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for Salary and Benefits

Likes

I appreciate the positive work environment at IntouchCX, where collaboration is encouraged. The team dynamic and the company's commitment to innovation are notable aspects that I enjoy in my role.

Skill development - Good

Dislikes

While I value my experience at IntouchCX, I believe there's room for improvement in terms of salary, job security, and the recruitment process. Addressing these areas could contribute to an even more fulfilling work experience.

Salary - Poor

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1w (edited)

an inside sales executive

Unexpected job policies: stay or switch?

I recently switched jobs with a 48% hike, and my current in-hand salary is ₹35K. But after joining, I realized a few important things that weren’t mentioned during the interview. 1. No Phones or Bags Allowed – We have to keep them in lockers, which I wasn’t informed about before joining. 2. Working Saturdays – HR said all Saturdays are working but assured that one Saturday off per month would be introduced soon. I can't see that happening anytime soon 3. Phone Policy Confusion – When I asked HR why this wasn’t discussed earlier, they said it’s only for two months and won’t be the case at the new location (which was discussed earlier). But some old employees say the same rule applies there too. 4. Leaves – We get 21 paid leaves a year. I’m already thinking of switching. Would it be too soon to leave within 3 months, or should I stay for at least 6 months? Also, since I just got a good hike, how much can I ask for in my next job?

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IntouchCX Senior Technical Support Associate Salary FAQs

How the salary growth look like for a Senior Technical Support Associate at IntouchCX in Bangalore / Bengaluru?

The salary growth for a Senior Technical Support Associate at IntouchCX in Bangalore / Bengaluru depends on factors such as experience, performance, and promotions. On average, a Senior Technical Support Associate in Bangalore / Bengaluru can expect the following growth trajectory at IntouchCX:

Experience	Average Salary Range
2 years	₹3.3 Lakhs to ₹4.2 Lakhs per year
3 years	₹3.5 Lakhs to ₹4.5 Lakhs per year
4 years	₹3.7 Lakhs to ₹4.7 Lakhs per year

and so on.

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IntouchCX Senior Technical Support Associate Salaries in Bangalore / Bengaluru

IntouchCX Senior Technical Support Associate salary in Bangalore / Bengaluru ranges between ₹2.4 Lakhs to ₹4.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 IntouchCX latest salaries received from various employees of IntouchCX.