IBM Bangalore / Bengaluru Senior Technical Support Associate Salaries by 20+ Employees

2 - 6 years exp.

₹2.4 Lakhs - ₹6.8 Lakhs

Avg. annual salary

Monthly In-hand Salary

19% less than the average Senior Technical Support Associate Salary in IT Services & Consulting Companies for 2 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Technical Support Associate Salary 2 - 5 years exp. (10 salaries)	₹3.7 L/yr - ₹6.8 L/yr
Engineering - Hardware & Networks Senior Technical Support Associate Salary 2 - 4 years exp. (4 salaries)	₹2.4 L/yr - ₹4.9 L/yr
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Engineering - Software & QA Senior Technical Support Associate Salary 2 - 4 years exp. (3 salaries)	₹3.3 L/yr - ₹4.2 L/yr
IT & Information Security Senior Technical Support Associate Salary 2 - 6 years exp. (3 salaries)	₹3.1 L/yr - ₹5 L/yr

Last Updated: 23 Aug 2023

Companies similar to IBM for Senior Technical Support Associate in Bangalore / Bengaluru

IBM Senior Technical Support Associate Salary

2 - 6 years exp. (27 salaries)

₹2.4 L/yr - ₹6.8 L/yr

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Senior Technical Support Associate Salary 0 - 7 years exp. (37 salaries)	₹3 L/yr - ₹6.5 L/yr 24% more
NTT DATA, Inc. Senior Technical Support Associate Salary 3 - 8 years exp. (6 salaries)	₹3.4 L/yr - ₹6.5 L/yr 39% more
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Wipro Senior Technical Support Associate Salary 2 - 5 years exp. (4 salaries)	₹2 L/yr - ₹4.1 L/yr 24% less
Dell EMC Senior Technical Support Associate Salary 4 - 10 years exp. (3 salaries)	₹5 L/yr - ₹7 L/yr 52% more
Infosys Senior Technical Support Associate Salary 3 - 6 years exp. (3 salaries)	₹3.3 L/yr - ₹3.8 L/yr 2% less

Senior Technical Support Associate salary at IBM ranges between ₹2.4 Lakhs to ₹6.8 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 27 latest salaries received from various employees of IBM.

Experience wise IBM Senior Technical Support Associate salaries in Bangalore / Bengaluru

Last Updated: 23 Aug 2023

Experience	Avg Annual Salary
2 years (8 salaries)	₹2.4 L/yr - ₹5 L/yr
3 years (10 salaries)	₹3.1 L/yr - ₹5.7 L/yr
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4 years (6 salaries)	₹3 L/yr - ₹5.5 L/yr
5 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
6 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.9 L/yr

From

Senior Technical Support Associate

₹

Lakhs/yr

2 - 6 years exp.

Program Manager

₹

Lakhs/yr

13 - 24 years exp.

Senior Technical Support Associate

2 - 6 years exp.

SME

4 - 13 years exp.

202% hike

Team Lead

4 - 16 years exp.

45% hike

From

Senior Technical Support Associate

2 - 6 years exp.

Management Coordinator

Salary unavailable

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

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Top skills at IBM for Senior Technical Support Associate

Technical Support Customer Service voice support Networking Calling Support Services Infrastructure Support Remote Infrastructure Customer Service Voice Support Application Software Networking Calling IT Infrastructure Support Services

Salary related reviews for IBM

3.6

Rated by 5 employees for salary & benefits

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 09 Jul 2023

4.0

for Salary and Benefits

Likes

...en you attain certain exp and post. In Concentrix skill development is best . When compare with both companies you get both things salary and skill development at same time.

Salary - Good

+6 more

Dislikes

No HR aligned to project so for some employees it’s disadvantage as you have to sort all your problem with people manager. But for me things are perfectly fine ..

System Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

5.0

• posted on 08 Jan 2023

3.0

for Salary and Benefits

Likes

Work life balance is very nice and also Flexibility towards work. Great place to work with IBM for everyone.

Job security - Good

+3 more

Dislikes

As per market standards, Salary is not getting as expected. So company should work on Salary hike as per current industry. Rest everything is good.

Promotions - Poor

Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT & Information Security Department

3.0

• posted on 16 Oct 2023

4.0

for Salary and Benefits

Likes

They provide good salary and staff is good.

Salary - Good

+1 more

Dislikes

...d of work which is quite rare, they will let you move but only after 36 months. plus there is no hike.

Skill development - Poor

+4 more

Senior Process Associate in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

5.0

• posted on 17 Nov 2023

3.0

for Salary and Benefits

Likes

It's a good environment of a company

Skill development - Good

+3 more

Dislikes

We are working extra hours and more work but they are given less salary some times we kept off line and we working saturday also but salary less and that's why I left ibm

System Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

5.0

• posted on 17 Aug 2022

5.0

for Salary and Benefits

Likes

...eing fixed over there ... IBMIS A VERY GOOD COMPANY .. WORKLIFE IS BALANACED ... SALARY ALSO GOOD TO GET..

Salary - Excellent

+3 more

Dislikes

for now i wont see anything for disliking

Work satisfaction - Poor

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What people are saying about IBM

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 + Variable 0-10% Joining bonus is 1 lakh Your Responses and thoughts will be appreciated. Thank you

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IBM Senior Technical Support Associate Salary FAQs

What is the salary of Senior Technical Support Associate at IBM in Bangalore / Bengaluru?

The average salary of a Senior Technical Support Associate at IBM in Bangalore / Bengaluru typically ranges from ₹2.4 Lakhs to ₹6.8 Lakhs per year, depending on experience (from 2 years to 6 years).

The top 10% of Senior Technical Support Associate in Bangalore / Bengaluru at IBM earn more than ₹5.4 Lakhs per year, and the top 1% earn over ₹6.8 Lakhs per year. Senior Technical Support Associate Salaries at IBM can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ IBM employees in India.

What is the estimated take home salary of a Senior Technical Support Associate at IBM in Bangalore / Bengaluru?

The estimated take-home salary of a Senior Technical Support Associate at IBM in Bangalore / Bengaluru typically ranges from ₹27,367 to ₹28,771 per month. This is based on the average salary range of ₹2.4 Lakhs to ₹6.8 Lakhs per year for employees with experience ranging from 2 years to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of IBM. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Senior Technical Support Associate at IBM in Bangalore / Bengaluru?

To be a Senior Technical Support Associate at IBM in Bangalore / Bengaluru, the key skills required include:

- Technical Support
- Customer Service
- voice support
- Networking
- Calling

These skills are highly valued at IBM and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than IBM for Senior Technical Support Associate in India?

Dell EMC	₹5.0 Lakhs to ₹7.0 Lakhs per year
NTT DATA, Inc.	₹3.4 Lakhs to ₹6.5 Lakhs per year
Tech Mahindra	₹3.0 Lakhs to ₹6.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by IBM, depending on the role and experience level.

What is the salary of a Senior Technical Support Associate in companies similar to IBM in Bangalore / Bengaluru?

The salary of a Senior Technical Support Associate at companies similar to IBM in Bangalore / Bengaluru varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Infosys	₹3.3 Lakhs to ₹3.8 Lakhs per year
Wipro	₹2.0 Lakhs to ₹4.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Technical Support Associate at IBM in Bangalore / Bengaluru?

The salary growth for a Senior Technical Support Associate at IBM in Bangalore / Bengaluru depends on factors such as experience, performance, and promotions. On average, a Senior Technical Support Associate in Bangalore / Bengaluru can expect the following growth trajectory at IBM:

Experience	Average Salary Range
2 years	₹2.4 Lakhs to ₹5.0 Lakhs per year
3 years	₹3.1 Lakhs to ₹5.7 Lakhs per year
4 years	₹3.0 Lakhs to ₹5.5 Lakhs per year
5 years	₹3.2 Lakhs to ₹4.1 Lakhs per year

and so on.

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IBM Senior Technical Support Associate Salaries in Bangalore / Bengaluru

IBM Senior Technical Support Associate salary in Bangalore / Bengaluru ranges between ₹2.4 Lakhs to ₹6.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 27 IBM latest salaries received from various employees of IBM.