IBM Senior Technical Support Engineer Salaries by 60+ Employees (Updated 2025)

2 - 8 years exp.

₹2 Lakhs - ₹11 Lakhs

Salary of majority employees

31% less than the average Senior Technical Support Engineer Salary in IT Services & Consulting Companies for 2 - 8 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Technical Support Engineer Salary 3 - 8 years exp. (12 salaries)	₹3 L/yr - ₹6 L/yr
Engineering - Hardware & Networks Senior Technical Support Engineer Salary 2 - 7 years exp. (12 salaries)	₹3.5 L/yr - ₹12 L/yr
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Engineering - Software & QA Senior Technical Support Engineer Salary 2 - 8 years exp. (10 salaries)	₹4.1 L/yr - ₹11.1 L/yr
IT & Information Security Senior Technical Support Engineer Salary 3 - 7 years exp. (9 salaries)	₹3.2 L/yr - ₹6 L/yr

Last Updated: 16 Mar 2025

Companies similar to IBM for Senior Technical Support Engineer

Company name	Avg Annual Salary	Open Jobs
Tech Mahindra Senior Technical Support Engineer Salary 1 - 7 years exp. (285 salaries)	₹2.8 L/yr - ₹8 L/yr 12% less
Infosys Senior Technical Support Engineer Salary 1 - 5 years exp. (92 salaries)	₹2.2 L/yr - ₹6.5 L/yr 31% less
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DXC Technology Senior Technical Support Engineer Salary 1 - 5 years exp. (82 salaries)	₹2.8 L/yr - ₹5.5 L/yr 31% less
Wipro Senior Technical Support Engineer Salary 2 - 8 years exp. (79 salaries)	₹2.3 L/yr - ₹9 L/yr 8% less
HCLTech Senior Technical Support Engineer Salary 2 - 9 years exp. (39 salaries)	₹2.9 L/yr - ₹10 L/yr 22% more
TCS Senior Technical Support Engineer Salary 1 - 10 years exp. (38 salaries)	₹2.4 L/yr - ₹10.6 L/yr 2% less
Cognizant Senior Technical Support Engineer Salary 2 - 8 years exp. (31 salaries)	₹3.5 L/yr - ₹11 L/yr 3% more
NTT Data Senior Technical Support Engineer Salary 1 - 7 years exp. (30 salaries)	₹3.4 L/yr - ₹9.5 L/yr 1% less	1 job opening
NTT Senior Technical Support Engineer Salary 2 - 11 years exp. (25 salaries)	₹5 L/yr - ₹11 L/yr 36% more
Dell EMC Senior Technical Support Engineer Salary 2 - 9 years exp. (21 salaries)	₹4.4 L/yr - ₹16 L/yr 69% more
Accenture Senior Technical Support Engineer Salary 1 - 7 years exp. (20 salaries)	₹4.1 L/yr - ₹16.5 L/yr 58% more
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NTT DATA, Inc. Senior Technical Support Engineer Salary 2 - 9 years exp. (20 salaries)	₹3.5 L/yr - ₹8 L/yr 2% more
Genpact Senior Technical Support Engineer Salary 2 - 8 years exp. (11 salaries)	₹4.2 L/yr - ₹7 L/yr 11% less
HCL Group Senior Technical Support Engineer Salary 2 - 11 years exp. (9 salaries)	₹4 L/yr - ₹11.5 L/yr 7% more
Capgemini Senior Technical Support Engineer Salary 1 - 6 years exp. (5 salaries)	₹4 L/yr - ₹8.9 L/yr 13% less
HCL Infosystems Senior Technical Support Engineer Salary 3 - 6 years exp. (4 salaries)	₹1.6 L/yr - ₹6 L/yr 39% less
UST Senior Technical Support Engineer Salary 0 - 4 years exp. (4 salaries)	₹6 L/yr - ₹7.9 L/yr 23% more
Societe Generale Global Solution Centre Senior Technical Support Engineer Salary 4 - 8 years exp. (3 salaries)	₹6.6 L/yr - ₹14 L/yr 51% more

Senior Technical Support Engineer salary at IBM ranges between ₹2 Lakhs to ₹11 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 63 latest salaries received from various employees of IBM.

Experience wise IBM Senior Technical Support Engineer salaries

Last Updated: 16 Mar 2025

Experience	Avg Annual Salary
2 years (10 salaries)	₹2 L/yr - ₹7.5 L/yr
3 years (15 salaries)	₹3.5 L/yr - ₹7 L/yr
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4 years (11 salaries)	₹3.8 L/yr - ₹8.5 L/yr
5 years (10 salaries)	₹3 L/yr - ₹10.3 L/yr
6 years (9 salaries)	₹3.2 L/yr - ₹11 L/yr
7 years (6 salaries)	₹3.2 L/yr - ₹12 L/yr
8 years (AmbitionBox Estimate)	₹5 L/yr - ₹13.5 L/yr

View all

From

Senior Technical Support Engineer

₹

Lakhs/yr

2 - 8 years exp.

Program Manager

₹

Lakhs/yr

13 - 24 years exp.

Senior Technical Support Engineer

2 - 8 years exp.

SME

4 - 10 years exp.

62% hike

Team Lead

4 - 16 years exp.

60% hike

Disclaimer: Our data limits the visualization of this career path at this point. However, other roles and opportunities might be available within the organization beyond what is shown here.

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Top skills at IBM for Senior Technical Support Engineer

Technical Support Troubleshooting Problem Solving SIEM Customer Service Customer Satisfaction Communication Skills Operating Systems Linux

Salary related reviews for IBM

4.7

Rated by 4 employees for salary & benefits

Senior Systems Engineer in Chennai

Full Time

Engineering - Software & QA Department

5.0

• posted on 22 Sep 2024

3.0

for Salary and Benefits

Likes

1. Good work-life balance. 2. Hybrid model with 3 days in office. 3. Positive work culture. 4. Access to free learning resources like Udemy.

Skill development - Good

+4 more

Dislikes

1. Low yearly salary hikes (2-7%). 2. No cab facility provided. 3. Promotion process needs improvement. 4. Employee benefits could be enhanced.

Promotions - Poor

Software Developer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

1.0

• posted on 30 Aug 2024

3.0

for Salary and Benefits

Likes

The access to learning platforms.

Dislikes

...tion. Everyone keeps quiet about this, if you speak up, you will be highlighted. This is so worse that any other benefit pales in comparison, even a high salary.

Skill development - Bad

+5 more

Senior Systems Engineer in Greater Noida

Full Time

Engineering - Software & QA Department

5.0

• posted on 27 May 2024

4.0

for Salary and Benefits

Likes

... duration. Better growth and learning objectives and wide platforms for upgrade. Salary hikes also average as other companies purely depends on manager. Overall a great company to work :)

Salary - Good

+6 more

Dislikes

Appraisals are below industry standards. All others things are well and good

Senior Systems Engineer in Bangalore / Bengaluru

Full Time

BFSI, Investments & Trading Department

5.0

• posted on 17 Nov 2023

4.0

for Salary and Benefits

Likes

Great work life balance No micro management No need to maintain hours in office ( no swipe out time) Cab facilities for women employees after 7 pm Commute expenses reimbursement. Culture is very good Lot of learning and certification opportunities

Salary - Good

+5 more

Dislikes

Only point is that, try to get maximum salary when you join IBM. Like many other MNCs yearly hike is very poor in IBM.

Promotions - Poor

Senior Software Engineer in Ahmedabad

Full Time

IT & Information Security Department

1.0

• posted on 04 Nov 2023

4.0

for Salary and Benefits

Likes

salary , PF employer contribution not counted in CTC, per day 3 free tea or coffee, gives laptop, A/C office, per day 3 free tea or coffe

Salary - Good

Dislikes

you will get stucked in leaning loop to learn their own tech stech which are not that famous in market, stop thinking about leaning new skillset while working you will drop the knowledge of your existing skillset you carry,

Skill development - Bad

+5 more

see more salary related reviews

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What people are saying about IBM

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 Variable 2=23.37 Joining bonus is 1 lakh Tech M pays almost variable pay every month whereas IBM at year end. ( we get 80% variable pay in Tech M ,50% in IBM) Your Responses and thoughts will be appreciated. Thank you

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IBM Senior Technical Support Engineer Salary FAQs

What is the salary of Senior Technical Support Engineer at IBM ?

The average salary of a Senior Technical Support Engineer at IBM in India typically ranges from ₹2.0 Lakhs to ₹11.0 Lakhs per year, depending on experience (from 2 years to 8 years).

The top 10% of Senior Technical Support Engineer at IBM earn more than ₹11.0 Lakhs per year, and the top 1% earn over ₹12.1 Lakhs per year. Senior Technical Support Engineer Salaries at IBM can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 60+ IBM employees in India.

What is the estimated take home salary of a Senior Technical Support Engineer at IBM in India?

The estimated take-home salary of a Senior Technical Support Engineer at IBM in India typically ranges from ₹45,625 to ₹46,707 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹11.0 Lakhs per year for employees with experience ranging from 2 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 60+ salaries received from various employees of IBM. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Senior Technical Support Engineer at IBM ?

To be a Senior Technical Support Engineer at IBM in india, the key skills required include:

- Technical Support
- Troubleshooting
- Problem Solving
- SIEM
- Customer Service

These skills are highly valued at IBM and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than IBM for Senior Technical Support Engineer in India?

Dell EMC	₹4.4 Lakhs to ₹16.0 Lakhs per year
Accenture	₹4.1 Lakhs to ₹16.5 Lakhs per year
Societe Generale Global Solution Centre	₹6.6 Lakhs to ₹14.0 Lakhs per year
NTT	₹5.0 Lakhs to ₹11.0 Lakhs per year
UST	₹6.0 Lakhs to ₹7.9 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by IBM, depending on the role and experience level.

What is the salary of a Senior Technical Support Engineer in companies similar to IBM in India?

The salary of a Senior Technical Support Engineer at companies similar to IBM in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

HCLTech	₹2.9 Lakhs to ₹10.0 Lakhs per year
HCL Group	₹4.0 Lakhs to ₹11.5 Lakhs per year
Cognizant	₹3.5 Lakhs to ₹11.0 Lakhs per year
NTT DATA, Inc.	₹3.5 Lakhs to ₹8.0 Lakhs per year
NTT Data	₹3.4 Lakhs to ₹9.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Technical Support Engineer at IBM in India?

The salary growth for a Senior Technical Support Engineer at IBM depends on factors such as experience, performance, and promotions. On average, a Senior Technical Support Engineer can expect the following growth trajectory at IBM:

Experience	Average Salary Range
2 years	₹2.0 Lakhs to ₹7.5 Lakhs per year
3 years	₹3.5 Lakhs to ₹7.0 Lakhs per year
4 years	₹3.8 Lakhs to ₹8.5 Lakhs per year
5 years	₹3.0 Lakhs to ₹10.3 Lakhs per year

and so on.

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IBM Senior Technical Support Engineer salary in India ranges between ₹2 Lakhs to ₹11 Lakhs with an average annual salary of ₹. Salary estimates are based on 63 IBM latest salaries received from various employees of IBM.