IntouchCX Senior Customer Support Salaries by 7 Employees (Updated 2025)

1 - 3 years exp.

₹3.1 Lakhs - ₹5 Lakhs

Low Confidence

Salary of majority employees

15% more than the average Senior Customer Support Salary in BPO Companies for 1 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Support Salary 1 - 3 years exp. (5 salaries)	₹3.1 L/yr - ₹5 L/yr
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Marketing & Communication Senior Customer Support Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹3.8 L/yr - ₹4.3 L/yr

Last Updated: 19 Mar 2025

Companies similar to IntouchCX for Senior Customer Support

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Senior Customer Support Salary 0 - 7 years exp. (10 salaries)	₹2 L/yr - ₹4.3 L/yr 10% less
Teleperformance Senior Customer Support Salary 0 - 5 years exp. (11 salaries)	₹3 L/yr - ₹4.5 L/yr 11% less
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HCLTech Senior Customer Support Salary 4 - 6 years exp. (4 salaries)	₹3 L/yr - ₹6 L/yr 12% more
Tech Mahindra Senior Customer Support Salary 2 - 6 years exp. (31 salaries)	₹2.3 L/yr - ₹5.5 L/yr 6% less
WNS Senior Customer Support Salary 2 - 28 years exp. (4 salaries)	₹4.2 L/yr - ₹7 L/yr 33% more
Alldigi Tech Senior Customer Support Salary 2 - 5 years exp. (4 salaries)	₹2.6 L/yr - ₹4.3 L/yr 23% less
Conneqt Business Solutions Senior Customer Support Salary 2 - 6 years exp. (4 salaries)	₹1.8 L/yr - ₹4 L/yr 43% less

Senior Customer Support salary at IntouchCX ranges between ₹3.1 Lakhs to ₹5 Lakhs per year for employees with experience between 1 year to 3 years. Salary estimates are based on 7 latest salaries received from various employees of IntouchCX.

Experience wise IntouchCX Senior Customer Support salaries

Last Updated: 19 Mar 2025

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3.3 L/yr - ₹6.7 L/yr
2 years (3 salaries)	₹3.1 L/yr - ₹4.3 L/yr
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3 years (AmbitionBox Estimate)	₹4.3 L/yr - ₹5 L/yr

Top skills at IntouchCX for Senior Customer Support

international process International Voice Process international voice inbound voice process Technical Voice Process customer care customer support voice process Blending Semi Voice Bpo Voice voice support Inbound Process international call center

Salary related reviews for IntouchCX

1.0

Rated by 1 employees for salary & benefits

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 22 Jan 2025

5.0

for Salary and Benefits

Likes

Company is offering good salary with cab.

Salary - Excellent

+3 more

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

Job security - Bad

E Support Officer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 11 Dec 2024

5.0

for Salary and Benefits

Likes

Good

Salary - Excellent

+3 more

Dislikes

... 9 hrs Continues Work Expect 1st break 40 mins 2nd break 20 mins No more any Fun friday or Another Activities No Festival Celebrations No Bonus & nothing else

Work satisfaction - Poor

+1 more

Senior E Support Officer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

3.0

for Salary and Benefits

Likes

Salary on time ( even I laughed while writing this but I think it's serious)

Dislikes

If you think this situation cannot get even worse, the company will take it as a challenge! Split weekoffs - 6th day incentives are chump change Need to change company name as PIP 247 they can remove you with in 2-4 weeks or less If needed when January starts Use and throw. No human values

Skill development - Poor

+5 more

Supervisor in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 26 Sep 2024

1.0

for Salary and Benefits

Likes

No much work load, can do it with ease. However, there are other complicated LOB's. Huge internal politics with good friendly environment. Work atmosphere and etiquette needs to be changed. Hiring is pathetic and the best is yet to come.

Work-life balance - Good

Dislikes

No proper salary hikes/ appraisal's will be given or rated as per the performance/ process. Will be promised to get promoted for the higher levels, nothing but a smart move from the superiors. Initially, everything went well, later got to know the true colours of the company. Outsider's are more valued than the employees working since year's within the company.

Salary - Bad

+3 more

Support Engineer in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 20 Sep 2024

3.0

for Salary and Benefits

Likes

I have joined as a fresher here but it is my one best experience. I am enjoying my job and the best support from my manager and team leads. I would strongly recommend people to join this company if they need a good opportunities for future.

Skill development - Excellent

+4 more

Dislikes

The only thing I don't like is the salary 😔.

see more salary related reviews

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Just had to share this, I got a 100% hike!

I'm keeping this anonymous because I don’t want to disclose it in real life. After two years without a raise, I successfully negotiated a 100% increase at my current company. I focused on creating significant value and worked in cross-functional teams to learn as much as possible. There were times when I was overworked, but it was all worthwhile. I was confident that it was a mutually beneficial situation. My advice would be to choose your job wisely, create value in the right place, and don't be afraid to negotiate.

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IntouchCX Senior Customer Support Salary FAQs

What is the salary of Senior Customer Support at IntouchCX ?

The average salary of a Senior Customer Support at IntouchCX in India typically ranges from ₹3.1 Lakhs to ₹5.0 Lakhs per year, depending on experience (from 1 year to 3 years).

The top 10% of Senior Customer Support at IntouchCX earn more than ₹4.9 Lakhs per year, and the top 1% earn over ₹5.0 Lakhs per year. Senior Customer Support Salaries at IntouchCX can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 7 IntouchCX employees in India.

What is the estimated take home salary of a Senior Customer Support at IntouchCX in India?

The estimated take-home salary of a Senior Customer Support at IntouchCX in India typically ranges from ₹31,448 to ₹32,741 per month. This is based on the average salary range of ₹3.1 Lakhs to ₹5.0 Lakhs per year for employees with experience ranging from 1 year to 3 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 7 salaries received from various employees of IntouchCX. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Senior Customer Support at IntouchCX ?

To be a Senior Customer Support at IntouchCX in india, the key skills required include:

- international process
- International Voice Process
- international voice
- inbound voice process
- Technical Voice Process

These skills are highly valued at IntouchCX and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than IntouchCX for Senior Customer Support in India?

WNS	₹4.2 Lakhs to ₹7.0 Lakhs per year
HCLTech	₹3.0 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by IntouchCX, depending on the role and experience level.

What is the salary of a Senior Customer Support in companies similar to IntouchCX in India?

The salary of a Senior Customer Support at companies similar to IntouchCX in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Tech Mahindra	₹2.3 Lakhs to ₹5.5 Lakhs per year
Concentrix Corporation	₹2.0 Lakhs to ₹4.3 Lakhs per year
Teleperformance	₹3.0 Lakhs to ₹4.5 Lakhs per year
Alldigi Tech	₹2.6 Lakhs to ₹4.3 Lakhs per year
Conneqt Business Solutions	₹1.8 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Support at IntouchCX in India?

The salary growth for a Senior Customer Support at IntouchCX depends on factors such as experience, performance, and promotions. On average, a Senior Customer Support can expect the following growth trajectory at IntouchCX:

Experience	Average Salary Range
1 year	₹3.3 Lakhs to ₹6.7 Lakhs per year
2 years	₹3.1 Lakhs to ₹4.3 Lakhs per year
3 years	₹4.3 Lakhs to ₹5.0 Lakhs per year

and so on.

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IntouchCX Senior Customer Support Salaries

IntouchCX Senior Customer Support salary in India ranges between ₹3.1 Lakhs to ₹5 Lakhs with an average annual salary of ₹. Salary estimates are based on 7 IntouchCX latest salaries received from various employees of IntouchCX.