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2.9

based on 1.8k Reviews

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IntouchCX Senior Customer Service Representative salaries in Bangalore / Bengaluru

Annual salary range
2 - 4 years exp.
₹3.5 Lakhs - ₹5 Lakhs
Salary of majority employees
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At par with the average Senior Customer Service Representative Salary in BPO Companies for 2 - 4 years of experience

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Last Updated: 21 Mar 2024

Companies similar to IntouchCX for Senior Customer Service Representative in Bangalore / Bengaluru

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IntouchCX Senior Customer Service Representative Salary

2 - 4 years exp. (4 salaries)

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₹3.5 L/yr - ₹5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1.8 L/yr - ₹5.7 L/yr

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₹3 L/yr - ₹4 L/yr

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₹3.9 L/yr - ₹4 L/yr

arrow icon 5% more
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₹2 L/yr - ₹5 L/yr

arrow icon 4% less
1 job opening
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₹4.6 L/yr - ₹8.5 L/yr

arrow icon 67% more
Senior Customer Service Representative salary at IntouchCX ranges between ₹3.5 Lakhs to ₹5 Lakhs per year for employees with experience between 2 years to 4 years. Salary estimates are based on 4 latest salaries received from various employees of IntouchCX.

Latest annual salaries shared by IntouchCX Senior Customer Service Representative in Bangalore / Bengaluru

9mo ago
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4 years exp.
1y ago
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4 years exp.
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3 years exp.
1y ago
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2 years exp.

Experience wise IntouchCX Senior Customer Service Representative salaries in Bangalore / Bengaluru

Last Updated: 21 Mar 2024

Experience Avg Annual Salary
2 years (AmbitionBox Estimate)

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₹1.2 L/yr - ₹3.5 L/yr
3 years (AmbitionBox Estimate)

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₹1.3 L/yr - ₹3.5 L/yr
4 years (AmbitionBox Estimate)

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₹1.4 L/yr - ₹5 L/yr

Similar Designation salaries in IntouchCX

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₹2 L/yr - ₹4.8 L/yr
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₹3 L/yr - ₹5.05 L/yr
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₹2 L/yr - ₹4 L/yr
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₹3 L/yr - ₹4.6 L/yr
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₹1.8 L/yr - ₹4.1 L/yr
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₹3 L/yr - ₹4 L/yr
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₹4.5 L/yr - ₹5.05 L/yr
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₹2.6 L/yr - ₹4.3 L/yr

Top skills at IntouchCX for Senior Customer Service Representative

international voice csr Cold Calling Calling customer support voice process Escalations Customer Handling international bpo Solving Queries Customer Service Semi Voice Inbound Calls Bpo Voice UK Process

Salary related reviews for IntouchCX

3.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 07 Jan 2025

3.0
 for  Salary and Benefits

Likes

You get on time salary that’s the good thing

Dislikes

Very bad work culture Initially while hiring the information given is false Team leaders don’t have any courtesy on team members they treat like slave Process n call flows are to much work stress is more

read more

Full Time

 · 

Other Department

1.0
  •  posted on 27 Dec 2023

3.0
 for  Salary and Benefits

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

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Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 19 Oct 2023

1.0
 for  Salary and Benefits

Likes

I like nothing about the company. Very toxic culture and the salary they give is peanuts.

read more

Dislikes

Almost everything. No proper breaks, no buddy support during production. Compliance and RTA will be on the head to get back to support. Cab scheduling are way too worst.. They never come on time. I've seem Almost 100 people under me suffering like this.

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Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 29 Dec 2023

2.0
 for  Salary and Benefits

Likes

I appreciate the positive work environment at IntouchCX, where collaboration is encouraged. The team dynamic and the company's commitment to innovation are notable aspects that I enjoy in my role.

read more

Dislikes

While I value my experience at IntouchCX, I believe there's room for improvement in terms of salary, job security, and the recruitment process. Addressing these areas could contribute to an even more fulfilling work experience.

read more

Full Time

 · 

BFSI, Investments & Trading Department

1.0
  •  posted on 29 Jun 2023

1.0
 for  Salary and Benefits

Likes

🩸 The most worst company in my 5 yrs of professional career. Even they won't be able to afford you if you're salary is more than 6 😆 Extremely sorry but No value for your work because of some MANAGER TO FLOOR MANAGER TO TLs[some special people etc] are flatter uneducated and playing dirty politics only. if you can offer something other than work go for it. Hello everyone go for this job if you are left with this job only and if they're offering you more than 9 lpa fixed and ask them joining and relocation bonous of 70 thousand as well, then you'll be happy atleast with your salary otherwise you will be seeing the Slave and savage Dynasty.

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Dislikes

The world's most worst canteen as well.

see more salary related reviews

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IntouchCX Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at IntouchCX Bangalore / Bengaluru?
Senior Customer Service Representative salary at IntouchCX in Bangalore / Bengaluru ranges between ₹3.5 Lakhs to ₹5.0 Lakhs for experience between 2 years to 4 years. Salary estimates are based on 4 latest salaries received from various employees of IntouchCX Bangalore / Bengaluru.
What are the top skills required to work as a Senior Customer Service Representative at IntouchCX?
international voice, csr, Cold Calling, Calling and customer support are some of the popular skills required to work as a Senior Customer Service Representative at IntouchCX Bangalore / Bengaluru.
Which similar companies are paying more than IntouchCX to a Senior Customer Service Representative in Bangalore / Bengaluru?
  • Thermo Fisher Scientific Senior Customer Service Representative Salary - ₹4.6 Lakhs to ₹8.5 Lakhs per year
  • Genpact Senior Customer Service Representative Salary - ₹3.9 Lakhs to ₹4.0 Lakhs per year
What is the salary of a Senior Customer Service Representative in companies similar to IntouchCX in Bangalore / Bengaluru?
  • Concentrix Corporation Senior Customer Service Representative Salary - ₹1.8 Lakhs to ₹5.7 Lakhs per year
  • Firstsource Solutions Senior Customer Service Representative Salary - ₹2.0 Lakhs to ₹5.0 Lakhs per year
  • Teleperformance Senior Customer Service Representative Salary - ₹3.0 Lakhs to ₹4.0 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Representative at IntouchCX in Bangalore / Bengaluru?
The estimated take-home salary of a Senior Customer Service Representative at IntouchCX ranges between ₹27,792 per month to ₹29,189 per month in Bangalore / Bengaluru. The take-home salary calculation is based on the average IntouchCX Senior Customer Service Representative salary in India which ranges between ₹3.5 Lakhs to ₹5.0 Lakhs per year for employees with experience between 2 years to 4 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Representative at IntouchCX in Bangalore / Bengaluru?
According to AmbitionBox, 80% of the IntouchCX Senior Customer Service Representatives in Bangalore / Bengaluru reported a notice period of 1 Month, 20% reported a notice period of 15 days or less.This is based on 5 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

IntouchCX Senior Customer Service Representative salary in Bangalore / Bengaluru ranges between ₹3.5 Lakhs to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 4 IntouchCX latest salaries received from various employees of IntouchCX.