IntouchCX Salaries in Bangalore / Bengaluru (Updated 2025)

Likes

The project I was involved in was peaceful and had no major concerns

Dislikes

The salary offered was way lesser than the market and the appraisals are not good at all. They do not make any attempts to retain an employee who wants to leave the company.

Likes

Salary on time

Dislikes

Beurocratic Management, internal politics, nothing to learn, no job security, zero appreciation, no support for employees at tought times, poorest leaves policies, racism with north indians, 9.5 hours

Likes

Management (not operations) is very personal towards support management. They try to do good.

Dislikes

...nager sits at home and doesnt even know the employees name. Holidays are a scam. There is no double pay or comp off for mandatory holidays. HR will say it is added to leave balance but we need to beg for every leave while it is our right. Building is very old, unclean carpets. Bathrooms look dirtier and older than a public bathroom. They provide free food which is appreciated however its the same menu every week. No options if we want to get our own food. They have two little shops who sell snacks(noy so good) unlike other companies with cafeteria with subsidised rate. Company' tools are not working for 4 months now with no emails access. Employees are working like.in 2000s. Because of the tool outage, we are not recieving out variable pay(only a fixed one is paid). Why should i work extra hard when my pay is only this much. For promotion they give 1500 rupee hike per month. We have senior managers working for long time and behave as if they own the company and very ruthless. Our admin team is never there. For anything that we ask, they ask us to go to the HR. If HR is answerable then why have a admin in place. Most Admin people in night shift dont even know english properly so u cannot talk if there is a emergency. Cameras dont work every few months. They dont even inform us about it. I can go on and on. Its a good company if u want a job to provide for family. That i will never take away. But might not be peaceful or you cannot expect it to look or be good unlike many other companies. However, GRASS IS ALWAYS GREENER ON THE OTHER SIDE!!

Likes

One of the worst company I have ever seen in my life. There is no proper guidance worst HR works there low salary and also they do not even provide desktop and for powercut issues they will mark your attendence as leave….No proper training was given they just hired us for clearing their queues and they did not mention that without certification they can terminate you no information and training given to clear the certification after asking repeatedly that what is the cut off marks to clear the assesment they only informed that there is no pass marks and one fine day they just terminated me without any termination letter where the reason is mentioned they just throw me out of the company by saying that I did not clear the certification….. Dheeraj, Pritam, kavitha ( HR ) Anurag process HR all these people will ruin your life do not join this company ever….

Dislikes

They have terminated me without any reason