Infosys Service Desk Manager salaries in Pune

Likes

Good facilities provided Good learning platforms

Dislikes

...t Supporting departments does not support delivery team. Support teams like finance, SQA or CCD goes by book and does not help for protect delivery urgency No work life balance. No increments

Likes

Job Security little bit better compare other software companies. Team members are good if you forgot about management

Dislikes

...ally not in the hand of Inforsys of any other service base company like infosys. Forget about good salary hike . Here managers are much more greed to go onside , so as a junior your oppertunity will come latter , thats happen with me , though i got US visa but management not send me \, but my manager got visa after me and he went.

Likes

Management is worst. If they are not able to utilise day time of 9 hrs, then what kind of management and culture they are doing. Not sure. There is always urgency of tasks, they don't even bother about your health. They want to be available on weekends, holidays, leaves. Like 24x7 support they need. Worst company ever had.

Dislikes

Work culture, Urgency of tasks, Salary structure, Working hrs,

Likes

This is the best IT company for Beginners not for experienced employees, thisis the best platform for freshers who are all in the learning phase.

Dislikes

Salary wise is very very bad in Infosys, we are working since 2016, but we are not getting good salary and performance bonus as well but some of the external hirings employees will get good salary compared to old employees Eg. JL3 external hires, they are getting good salary compared to JL4

Likes

I got many right opportunities to work on varied and new areas like salesforce, big data and ml. But its not true for majority of the workforce. Mostly you do not get a choice and the pressure to reskill and score a high Digital Quotient is high. Every quarter there is a new set of reskill topics that you need clear to meet that met-expectation appraisal rating. So you need to be on toes mostly. There are always two streams you need to cover - client commitments and infy commitments.

Dislikes

The compensation is awful if you stay for long in same org. There are always years where there will be 0 hike so that effectively ruins your ctc.