IGT Solutions Customer Agent salaries in Gurgaon / Gurugram

Likes

I Good work environment and culture, companies policies are good.

Dislikes

There is a lot of politics, salary is also very less, there is no salary hike and yearly bonus. Also no bonus for Indian festivals no gifts from company. Salary is not decent as the work is too much.

Likes

Just the salary on time.

Dislikes

Keeping tamil TLs who are linguistically biased and they torture other language agents and continue to do so until they abscond. No actions taken after multiple escalation. Changing process as they wish every now and then when an agent mentally sets in one process. Groupism, bad management, third rate company.

Likes

If you are in any back office process, life is little bit easier, though less salary.

Dislikes

Transport system is worst. Company policies are more like red tape. Management is not very skilled and lot of favouritism happens

Likes

There is no reason to like IGT. In my process new GM joined after that work environment got toxic. Before him it was the great place to work.

Dislikes

Toxic environment, Under paid Salary, Irresponsible management, biased management (I am the top performer of our team instead another person getting R&R).

Likes

...esent all the time also, made an app for employee's emotional and mental health. Salary and benefits, promotions/appraisal are real for sure. Don't get mislead by negative ratings. Skill development/learning is never ending. In conclusion, I really like this company and yes, I'm not asked or paid to write the positive reviews only.

Dislikes

Honestly, I'm still figuring out.