iEnergizer Senior Customer Support Executive salaries in Gurgaon / Gurugram

Likes

It's comfortable job and job is secured and salary comes every 7th of month

Dislikes

There is lot of politics and the management doesn't address our issue theay providing very less salary for domestic process and career growth is very slow

Likes

...ome compensation which initially seemed to have made life easier in the company. Now let me share an important spoiler, the company doesn't have PF deduction policy, hence the in-hand salary might seem the best in class and is almost the same as the CTC offered. However, I eventually realized the disadvantages of not having a PF account. I managed to perform pretty well since my training days and always met my KPIs because of which I was well known to the process management in a very short span of time but that didn't really help me during the pandemic situation. I was benched by the process for 3 months during the lockdown and the company denied to provide salary for 3 months even though I was capable of Work from home and I had my own PC. Process management stated that they didn't have any requirement from the client. I tried to reach the HR management and they also stated the same thing. So, in short if you're capable of working in a company with ZERO job security, you might check this one!

Likes

Nothing

Dislikes

...y required and they remove people whenever they want For whatever silly reasons. Open door policy is only on paper this company never work on policy OPERATIONS : HOD balbir he treat agent as slave and AM mangesh and TL shubham never help whenever required HR : pooja and gaurav never committed to there words Common issues : salary dedication 250 for full day extra and 150 for half day for absent days there There is is public holiday provided by company in operations Salary issue for every month

Likes

Colleague and other senior designation worker are helping and good to mentor new members

Dislikes

Salary deduction due to their policy which new members don't know because as usually we didn't get that much time to read their policies of 25 pages.

Likes

Only I get salary on time and there is no support from operation team

Dislikes

I have joined Ienergizer last year recently I had arguments with my AM his is using unprofessional way of talking or thread me everytime I will hold your salary and all after this he also hold my salary then I complaint with HR after this he is now targetting me and his manager also supported him this is my one of the worst experience which I faced in my career the environment is not good really.