iEnergizer Senior Customer Support Executive salaries in Ghaziabad

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...ome compensation which initially seemed to have made life easier in the company. Now let me share an important spoiler, the company doesn't have PF deduction policy, hence the in-hand salary might seem the best in class and is almost the same as the CTC offered. However, I eventually realized the disadvantages of not having a PF account. I managed to perform pretty well since my training days and always met my KPIs because of which I was well known to the process management in a very short span of time but that didn't really help me during the pandemic situation. I was benched by the process for 3 months during the lockdown and the company denied to provide salary for 3 months even though I was capable of Work from home and I had my own PC. Process management stated that they didn't have any requirement from the client. I tried to reach the HR management and they also stated the same thing. So, in short if you're capable of working in a company with ZERO job security, you might check this one!

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There is lot to learn about the process

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There are excessive salary issues. Since the 1st month of the joining. Very poor management. Not an employee centric company at all. The people are also very partial. The leaves policies are not explained correctly. There is sometimes lot of work pressure. Provides no work from home facility. Must improve in all the sectors. Have no idea about any other branch but in pune this is the worst management.

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Learning new languages and communication.

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Salary deduction without investigation. No entertainments comparing surrounded companies, HR escalation personal mail is disclosing instead of rectification or resolution

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Nothing

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...y required and they remove people whenever they want For whatever silly reasons. Open door policy is only on paper this company never work on policy OPERATIONS : HOD balbir he treat agent as slave and AM mangesh and TL shubham never help whenever required HR : pooja and gaurav never committed to there words Common issues : salary dedication 250 for full day extra and 150 for half day for absent days there There is is public holiday provided by company in operations Salary issue for every month