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4.7

based on 20.7k Reviews

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iEnergizer Customer Support Executive salaries in Pune

Companies similar to iEnergizer for Customer Support Executive in Pune

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iEnergizer Customer Support Executive Salary

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Top skills at iEnergizer for Customer Support Executive

customer support Customer Service Communication Skills Inbound Process inbound voice process Customer Handling Bpo Voice blended process bpo non voice Inbound Voice Process customer care voice process Customer Support CSA CSR

Salary related reviews for iEnergizer

1.3

Rated by 2 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 04 Nov 2023

5.0
 for  Salary and Benefits

Likes

...od if you have good communication skills and working in international process. They will pay you very well, some process do have incentives as well. Right now the avg. CTC is 50 k. You would be able to enjoy the work if you lend in a good process and working under good TL and managers. There are two weekoffs rotational and shifts as well.

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Dislikes

There are no major dislikes.( Can be subjective and varies person to person )

Full Time

 · 

Other Department

5.0
  •  posted on 02 Jan 2024

3.0
 for  Salary and Benefits

Likes

I was working in Samsung process and To be honest, the working culture is too good. All seniors are the very supportive. Everyone does respect of your opinion that is the important point. They respect the employee as well.

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Dislikes

...e while the more deserving person remain at the same post. That is quite unfair. Salary benefit is not good. Employees love the culture bt due to salary they left the job.

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Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 03 Mar 2024

5.0
 for  Salary and Benefits

Likes

... who are searching and wants to come in working life . I have spent my 7 month . Good salary package and salary on time .

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Dislikes

work culture looks like fish market . Pressure is on the top .Work important than your life even you are going to die they will take full work from your dead body . No leaves even in your week off they call you for work . S.B.I process is worst process please don't go for it . You have target for sales as well as resolution calls but not give you incentive for your sales they will shout on you for it if you not complete their sales task ... Why we focus on that part where we are not getting incentive .

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Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 25 Aug 2023

2.0
 for  Salary and Benefits

Likes

...opportunities for freshers. However, you will not learn professionlism at all. *The salary provided in international procesesses are good. but there is no PF deduction. *The company is ok only only if you you are planning to work for short period of time.

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Dislikes

... of the International processes. * The company is not at all employee centric. * The basic salary will never get increased even if work for 10 number of years. The managment will increase your variable compnents but Fixed components will never get increased. * They do not care about their employee at all. * The management is worst. The IT department is even more worst. * Attendace policy is very bad. The very well know how to deduct salary. * They do not accept the gliches caused via there tools. * We are not even allowed to talk about your process inside or outside the primises. * You even cannot take the name of your process. * There are multiple cafeterias, but there is no proper ventilation because of which the cafeterias are very smelly. * Almost 97% of the people smoke inside the primises. There is no proper smoke area. The agents smoke in the pathways. The non-smokers face major problem.

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Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 29 Jun 2023

5.0
 for  Salary and Benefits

Likes

Ambience is good, there are a lot of processes both domestic and international. A good number of cafeterias, parking area is vast.

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Dislikes

There are complicated policies that leads to a way in salary deduction. Once you are in the office premises, you're not allowed to go outside. You'll find people smoking in food area. You'll need to present for 10 hours if you're working in an international process which is quite long.

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iEnergizer Customer Support Executive Salary FAQs

What is the notice period for Customer Support Executive at iEnergizer in Pune?
According to AmbitionBox, 100% of the iEnergizer Customer Support Executives in Pune reported a notice period of 15 days or less.This is based on 6 responses on AmbitionBox in last 2 years.

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