iEnergizer Chat Support Executive salaries in Gurgaon / Gurugram

Likes

They gave 19,700 salary to the freshers and its a great salary for freshers. Even it was not a international bpo but they provided good salary. The atmosphere was also quite good, staff was very supportive even the workers are also supported each other if someone stuck in any querie. You should work there.

Dislikes

Main reason is it was a blacklisted company. Means your experience will be count but on domestic level company's, not in international company. They will not consider this experience in their company because you was working in blacklisted company.

Likes

Honestly speaking there is nothing apart from the salary, in this company that one can be happy with. Specially their policies are pathetic and they only speak of being employee centric, actually it is quite opposite. I have many instances with me that I can add up here to prove my point. During a very difficult period of lockdown they treated us like we are refugees in their company. If I talk about my personal experience, at first they failed to arrange system for work from Home and after the lockdown they started forcing to come down to the office and collect the system on my own. Even after this when I somehow managed to reach the office on foot, their mannerless security guards denied to let me enter. After a lot of request they opened the gate as if I was a begger. After this when we all started to work from home, they started to call us office on the name of performance issues. Despite knowing that covid risk was on peak, they didn't allow working from home. And this was not it, worst part occurred recently when I lost my job there. I suffered covid infection and was home quarintined. On this company didn't support me and filed my absconding.

Dislikes

Covid 19 has brought every firm's and organization's reality in light. What I felt the worst was they kept threatening the employees to fire and they did by brining up unnecessary excuses.

Likes

Salary on time, no unnecessary cuts,

Dislikes

Too stressful environment, terrible management, cafeteria too far from work place( about 10-15 min distance), short break given , no refreshment facilities in or near workplace, intimidation and great pressure for KPIs that are impractical

Likes

this company never fail to provide salary on time.

Dislikes

this company judges people a lot. their management is not at all good. they deduct salary on card punch inn or out miss even if the agent came on time and worked whole day. promotions is really bad. they promote people and do not give them papers for years.

Likes

There is lot to learn about the process

Dislikes

There are excessive salary issues. Since the 1st month of the joining. Very poor management. Not an employee centric company at all. The people are also very partial. The leaves policies are not explained correctly. There is sometimes lot of work pressure. Provides no work from home facility. Must improve in all the sectors. Have no idea about any other branch but in pune this is the worst management.