IDFC FIRST Bank Customer Success, Service & Operations Department Salaries in India

Likes

Only their salary structure is good.

Dislikes

I resigned from this job because there was too much of favoritism specially in their Lower Parel branch. There is this person name Ajeetkumar Pandey (Branch Relationship Manager) who was previously Banker Authoriser is worst. 10 to 12 tellers/ cashier have resigned because of him. He is very smart in terms of office politics. And if people try to complain to the HR then he fulfills the branch's target so HR won't blame or question him. Worst HR and management.

Likes

Basic products are very best in industry Salary is also very good

Dislikes

For operation , their are challenges ..u have to do ops and sales ..and they dont consider your ops work ..they mainly focuses on the sales

Likes

Salary is better as compared to other players good incentive system but not very good

Dislikes

Politics is everywhere if you want to switch to another department in the bank itself your manager will choose to let you go out of the bank instead of diff team

Likes

I like work culture and job security, overall it's average, if you are good performer then you will get chance to apply for different role

Dislikes

Promotion/ appraisal and salary not good for people who's internally get promoted

Likes

Nothing

Dislikes

1)IDFC First bank provides salary to Associate post it's less than 15000 in hand per month. 2)Daily working time is 12 to 13 hours in a day. 3)Target based work,Decided target is not possible to finished in 9 hours shift we need to stretch 3 to 4 hours more for completing the target. 4)So much work pressure, insufficient manpower. 5)They are not think about our old employees. 6)Future growth is zero for third party staff in IDFC first bank. Need to do some positive changes in employees salary structure and work time.