IDC Technologies Customer Service Associate salaries in Mumbai

Likes

Oh god, I'm sorry readers but nothing really, other than above-average salary maybe. One benefit of working here can be that, if you're good at your work then it feels like a government office (Laid back), and you will have a stable position but then again at the same time, you'll feel underpaid because you work that well.

Dislikes

Politics, No HR communication, and what the hell is a confidential promotion, I understand about secret appraisals but promotion? No hierarchy is followed at any level. The incentive is a myth here, you won't get any billing details to know how much you should be getting.

Likes

Idc Technologies is good place to work with the people as a team to developed one's Enterprnuer skills as a freshers I have a learned a lot through this company which helped me through my career growth. The company is open to innovation and readily adopts the latest technology. I love the fact that I was the part of the team the markets the high quality service providers. As a result today I got a chance to handle the team work in staffing organization which is having a global based client especially to Us and Canada

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes., I have to work beyond my shift in a day to attend the client calls in the evening. Client do not have the value of the individual that's why I have to take back my suggestions most of the time. I don't receive any appreciation mail emails from the client, but they mostly go unnoticed during my mid-year appraisal. Also there is no on -job training for fresher hence senior folks like me have to guide them step by step.

Likes

Working at IDC has been a mixture of pleasure and harrasment. You get the salary you deserve but that salary remains your salary for the next 2-3 years as the incremental policy is not that transparent. I had to wait for 2 and a half years to get my another increment. Salary will be credited on 7.

Dislikes

We get our incentives paid at an uncertain duration. The VP and Business heads have all the luxury while the rest has to acknowledge their KRA, be it Sunday or any day. On the top of it, job is not secure here. You come from your home to office and plan your day. But the management may have other plans for you. You can be the next anytime and asked to submit your laptop, cards and all and then exit.

Likes

...location. So. All work life, culture, job security depends on the their clients. You will get received salary on time that's it only IDC do.

Dislikes

There is no guarantee on your job/contract. Any time you will be release.

Likes

Hey All , Everyone gets happy once they receive any offer So same was the case in my scenario.

Dislikes

I would not recommend until and unless they promise for salary hike. got placed in Wipro in the payroll of IDC but there is not a single hike , no reimbursement for medical health issue, no security any time termination is waiting no knowledge gain.