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ICICI Bank

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4.0

based on 36.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Chennai
Customer Success, Service & Operations

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ICICI Bank Customer Success, Service & Operations Department Salaries in Chennai

based on 1.8k latest salaries
Designation Avg Annual Salary Open Jobs

Relationship Manager

0 - 13 years exp. · Chennai (293 salaries)
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₹2.3 L/yr - ₹10 L/yr

Deputy Manager

0 - 14 years exp. · Chennai (207 salaries)
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₹3.1 L/yr - ₹8.5 L/yr

Phone Banking Officer

0 - 5 years exp. · Chennai (101 salaries)
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₹1.8 L/yr - ₹4.5 L/yr

Deputy Branch Manager

2 - 14 years exp. · Chennai (89 salaries)
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₹3.5 L/yr - ₹12 L/yr

Starting your career? Discover ICICI Bank fresher salaries in India

Senior Officer

0 - 7 years exp. · Chennai (51 salaries)
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₹1.6 L/yr - ₹4.8 L/yr

Deputy Manager Grade 2

0 - 12 years exp. · Chennai (41 salaries)
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₹4 L/yr - ₹9.5 L/yr

Customer Service Associate

0 - 4 years exp. · Chennai (29 salaries)
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₹2.2 L/yr - ₹4 L/yr

Value Banker

0 - 4 years exp. · Chennai (27 salaries)
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₹2 L/yr - ₹4 L/yr

Manager M1

3 - 16 years exp. · Chennai (27 salaries)
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₹6 L/yr - ₹10.5 L/yr

Customer Service Manager

2 - 8 years exp. · Chennai (22 salaries)
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₹2.3 L/yr - ₹5.4 L/yr

Deputy Manager 1

1 - 10 years exp. · Chennai (21 salaries)
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₹3.9 L/yr - ₹6.2 L/yr

Deputy Manager Band 2

2 - 11 years exp. · Chennai (20 salaries)
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₹4.1 L/yr - ₹8.7 L/yr

Branch Manager

5 - 19 years exp. · Chennai (20 salaries)
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₹5.5 L/yr - ₹19 L/yr

Customer Service Executive

0 - 4 years exp. · Chennai (19 salaries)
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₹1.8 L/yr - ₹4.5 L/yr

Team Lead

1 - 12 years exp. · Chennai (18 salaries)
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₹0.8 L/yr - ₹8.6 L/yr

Senior Associate

0 - 4 years exp. · Chennai (16 salaries)
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₹1.8 L/yr - ₹4 L/yr

Customer Service Officer

0 - 5 years exp. · Chennai (16 salaries)
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₹1.5 L/yr - ₹4 L/yr

Sales Officer

0 - 5 years exp. · Chennai (16 salaries)
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₹1.1 L/yr - ₹3 L/yr

Assistant Manager II

0 - 7 years exp. · Chennai (15 salaries)
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₹3 L/yr - ₹4.8 L/yr

Privilege Banker

1 - 7 years exp. · Chennai (15 salaries)
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₹2.3 L/yr - ₹5.6 L/yr

Last Updated: 22 Dec, 2024

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Salary Discussions, Hike & Promotions
2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for ICICI Bank

3.9

Rated by 163 employees for salary & benefits

Customer Service Associate in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 24 Jun 2024
2.0
 for  Salary and Benefits

Likes

We are getting salary every month within first week of months

Dislikes

Work culture giving extra works with the name of upgrade with same salary , growth in salary wise and promotion wise it's very slow growth and there is no any incentive when making any service plus so no value for your work

read more

Relationship Manager in Chennai

Customer Success, Service & Operations Department

5.0
  •  posted on 19 Mar 2022
5.0
 for  Salary and Benefits

Likes

...environment culture. Teammates are supportive and the management is transparent.company policies are good appraisals are fair and they give Good salary Hike and Bonus Every Year.

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Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.on the job training is not given to new joinees

read more

CASA BLG in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 06 Mar 2022
4.0
 for  Salary and Benefits

Likes

im very happy to share this , im working 1.5 yrs of icici bank ltd. in this working time i have lot of experience to survive the wolrd with banking experience. security was really good . work culture great management is good. The company is open to innovation and readily adopts latest technology. i love the face that i am a part of a team that markets reliable, high-quality products and has a global client base./ As a result, i get to travel abroad, especially to the US and Canada.But on-site travel is completely dependent on your project and clients location. Mine is a US based client and they have some offices in Toronto. I also like the employee re-hire policy here.

read more

Dislikes

salary is dislike , work presurre is dislike

Sales Executive in Ahmedabad

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 27 Nov 2024
4.0
 for  Salary and Benefits

Likes

...ous training and development programs to help employees enhance their skills. 2. _Competitive Salary_: ICICI Bank provides competitive salaries and benefits to its employees.

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Dislikes

Nothing

Credit Operation Executive in Solapur

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 04 Aug 2024
2.0
 for  Salary and Benefits

Likes

One of the best bank of banking industry I really enjoyed each and every moment I spent in in this organisation... Thank you For Giving me this opportunity working with your rules and regulations these one year experience lot to me..I really liked companies culture, atmosphere.🙏🙏🙏😊

read more

Dislikes

Not satisfied with the salary was given Kindly attention to the I process employee's..🙏

read more
see more salary related reviews

ICICI Bank interview questions by designations

Relationship Manager (284)Deputy Manager (190)Assistant Manager (114)Phone Banking Officer (85)
View all 2.2k interview experiences

Know more about ICICI Bank Chennai

More about working at ICICI Bank
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#2 Best Mega Banking Company - 2021

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ICICI Bank Salary FAQs

How much does ICICI Bank pay per year?
The average ICICI Bank salary ranges from approximately ₹0.1 Lakh to ₹1.2 Lakh per year for a Office Boy and Peon and ₹48 Lakhs to ₹80 Lakhs per year for a Zonal Head Retail. Salary estimates are based on 1.8k ICICI Bank salaries received from various employees of ICICI Bank. ICICI Bank employees rate the overall salary and benefits package 3.9/5 stars.
What is the highest salary in ICICI Bank?
The highest-paying job at ICICI Bank is a Zonal Head Retail with a salary of ₹48 Lakhs to ₹80 Lakhs per year. The top 10% of employees earn more than ₹16 lakhs per year. The top 1% earn more than a whopping ₹30.04 lakhs per year.
What is the minimum salary in ICICI Bank?
Minimum salary at ICICI Bank depends on the role you are applying for. For Phone Banking Officer the minimum salary is ₹1 Lakh to ₹5.5 Lakhs per year, and for Senior Officer the minimum salary is ₹1.1 Lakh to ₹5.4 Lakhs per year and so on.
What is the salary package for freshers in ICICI Bank?
The average salary at ICICI Bank for freshers varies from ₹1.1 Lakh to ₹1.7 Lakh per year for Credit Reviewer and ₹12 Lakhs to ₹23 Lakhs per year for General Manager.
What is the notice period at ICICI Bank in Customer Success, Service & Operations Department in Chennai?
According to AmbitionBox, 62% of the ICICI Bank employees in Customer Success, Service & Operations Department in Chennai reported a notice period of 1 Month, 29% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 1.4k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at ICICI Bank , Chennai is INRunlock blur . Salary estimates are based on 1.8k ICICI Bank latest salaries received from various employees of ICICI Bank.

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