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ICICI Bank

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4.0

based on 38.2k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

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Chennai
Customer Success, Service & Operations

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ICICI Bank Customer Success, Service & Operations Department Salaries in Chennai (Updated 2025)

based on 1.8k latest salaries
Designation Avg Annual Salary Open Jobs

Relationship Manager

0 - 13 years exp. · Chennai (310 salaries)
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₹2.3 L/yr - ₹10.3 L/yr

1 job opening

Deputy Manager

0 - 14 years exp. · Chennai (213 salaries)
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₹3.1 L/yr - ₹8.5 L/yr

Phone Banking Officer

0 - 5 years exp. · Chennai (105 salaries)
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₹1.8 L/yr - ₹4.5 L/yr

Deputy Branch Manager

2 - 14 years exp. · Chennai (88 salaries)
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₹3.2 L/yr - ₹12 L/yr

Starting your career? Discover ICICI Bank fresher salaries in India

Senior Officer

0 - 5 years exp. · Chennai (48 salaries)
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₹2 L/yr - ₹4.8 L/yr

Deputy Manager Grade 2

0 - 14 years exp. · Chennai (44 salaries)
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₹4 L/yr - ₹9.5 L/yr

Customer Service Associate

0 - 4 years exp. · Chennai (28 salaries)
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₹2.3 L/yr - ₹4 L/yr

Manager M1

3 - 16 years exp. · Chennai (28 salaries)
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₹6 L/yr - ₹10.5 L/yr

Value Banker

0 - 4 years exp. · Chennai (26 salaries)
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₹2 L/yr - ₹4 L/yr

Deputy Manager 1

1 - 10 years exp. · Chennai (22 salaries)
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₹3.9 L/yr - ₹6.2 L/yr

Branch Manager

5 - 19 years exp. · Chennai (22 salaries)
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₹5.6 L/yr - ₹19 L/yr

Customer Service Manager

2 - 8 years exp. · Chennai (22 salaries)
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₹2.3 L/yr - ₹6 L/yr

Deputy Manager Band 2

2 - 11 years exp. · Chennai (19 salaries)
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₹4.1 L/yr - ₹8.7 L/yr

Senior Associate

0 - 4 years exp. · Chennai (18 salaries)
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₹1.8 L/yr - ₹4 L/yr

Team Lead

1 - 12 years exp. · Chennai (17 salaries)
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₹1 L/yr - ₹10.4 L/yr

Customer Service Executive

1 - 4 years exp. · Chennai (16 salaries)
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₹2.1 L/yr - ₹3.5 L/yr

Banking Officer

1 - 4 years exp. · Chennai (16 salaries)
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₹1.5 L/yr - ₹3.9 L/yr

Assistant Manager II

0 - 7 years exp. · Chennai (15 salaries)
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₹3 L/yr - ₹4.8 L/yr

Privilege Banker

1 - 7 years exp. · Chennai (15 salaries)
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₹2.3 L/yr - ₹5.6 L/yr

Sales Officer

0 - 5 years exp. · Chennai (15 salaries)
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₹1.1 L/yr - ₹3 L/yr

Last Updated: 1 Mar, 2025

What people are saying about ICICI Bank

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an assistant manager
2w
Need guidance for career growth in Banking and finance domain.
Hey all, I'm working in a bank as a relationship manager with a package of 3.0 Lac of salary, and I now have 1 year of experience in retail banking. Before that, I had 1 year of experience as a customer support associate. Highest education qualification - Graduate in commerce Expecting your guidance on which skills and certifications I need to acquire for a high-paying job in the banking domain.
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Salary related reviews for ICICI Bank

3.9

Rated by 183 employees for salary & benefits

Customer Service Associate in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 24 Jun 2024
2.0
 for  Salary and Benefits

Likes

We are getting salary every month within first week of months

Dislikes

Work culture giving extra works with the name of upgrade with same salary , growth in salary wise and promotion wise it's very slow growth and there is no any incentive when making any service plus so no value for your work

read more
  • Salary - Poor
    • +3 more

Relationship Manager in Chennai

Customer Success, Service & Operations Department

5.0
  •  posted on 19 Mar 2022
5.0
 for  Salary and Benefits

Likes

...environment culture. Teammates are supportive and the management is transparent.company policies are good appraisals are fair and they give Good salary Hike and Bonus Every Year.

read more
  • Salary - Excellent
    • +6 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow.on the job training is not given to new joinees

read more

CASA BLG in Chennai

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 06 Mar 2022
4.0
 for  Salary and Benefits

Likes

im very happy to share this , im working 1.5 yrs of icici bank ltd. in this working time i have lot of experience to survive the wolrd with banking experience. security was really good . work culture great management is good. The company is open to innovation and readily adopts latest technology. i love the face that i am a part of a team that markets reliable, high-quality products and has a global client base./ As a result, i get to travel abroad, especially to the US and Canada.But on-site travel is completely dependent on your project and clients location. Mine is a US based client and they have some offices in Toronto. I also like the employee re-hire policy here.

read more
  • Salary - Good
    • +6 more

Dislikes

salary is dislike , work presurre is dislike

Trade Desk Manager in Faridabad

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Feb 2025
5.0
 for  Salary and Benefits

Likes

Job security is there and salary credited timely

  • Salary - Excellent
    • +1 more

Dislikes

No work life balance daily targets of various banking products sometimes branch manager make employees to sit late in the branch, no skill development at all. Banking industry is worst to start your career.

read more
  • Skill development - Bad
    • +4 more

Branch Manager in Macherla

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 20 Feb 2025
4.0
 for  Salary and Benefits

Likes

Good to work on icici

  • Salary - Good
    • +3 more

Dislikes

...and audit teams are involving the branches and wrong potrait to super officials. Low level lady staff are working for only salary not for organisation. They will escalate the small things to HR also.

read more
see more salary related reviews

ICICI Bank interview questions by designations

Relationship Manager (291)Deputy Manager (196)Assistant Manager (115)Phone Banking Officer (82)
View all 2.2k interview experiences

Know more about ICICI Bank Chennai

More about working at ICICI Bank
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#1 Best Mega Banking Company - 2022

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#10 Best Mega Company - 2021

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#2 Best Mega Banking Company - 2021

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ICICI Bank Salary FAQs

How much does ICICI Bank pay per year?
The average ICICI Bank salary ranges from approximately ₹0.1 Lakh to ₹1.2 Lakh per year for a Office Boy and Peon and ₹48 Lakhs to ₹71 Lakhs per year for a Zonal Head Retail. Salary estimates are based on 1.8k ICICI Bank salaries received from various employees of ICICI Bank. ICICI Bank employees rate the overall salary and benefits package 3.9/5 stars.
What is the highest salary in ICICI Bank?
The highest-paying job at ICICI Bank is a Zonal Head Retail with a salary of ₹48 Lakhs to ₹71 Lakhs per year. The top 10% of employees earn more than ₹16 lakhs per year. The top 1% earn more than a whopping ₹31.06 lakhs per year.
What is the minimum salary in ICICI Bank?
Minimum salary at ICICI Bank depends on the role you are applying for. For Senior Officer the minimum salary is ₹1.1 Lakh to ₹6 Lakhs per year, and for Phone Banking Officer the minimum salary is ₹1 Lakh to ₹5.5 Lakhs per year and so on.
What is the salary package for freshers in ICICI Bank?
The average salary at ICICI Bank for freshers varies from ₹1.1 Lakh to ₹1.7 Lakh per year for Credit Reviewer and ₹8.3 Lakhs to ₹20.5 Lakhs per year for Management Trainee.
What is the notice period at ICICI Bank in Customer Success, Service & Operations Department in Chennai?
According to AmbitionBox, 62% of the ICICI Bank employees in Customer Success, Service & Operations Department in Chennai reported a notice period of 1 Month, 29% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 1.4k responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at ICICI Bank , Chennai is INRunlock blur . Salary estimates are based on 1.8k ICICI Bank latest salaries received from various employees of ICICI Bank.

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