ICICI Bank Call Center Head salaries in Mumbai

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Job Security

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I have concerns regarding ICICI Bank's compensation and work culture. Specifically: - Salary: The bank offers significantly lower salaries (4-6 LPA) to Tier 3 college graduates with 5-6 years of experience, including B.Tech/M.Tech degrees, compared to freshers from top-tier1 colleges for similar work. - Workload: Employees are often overloaded with excessive work, leading to undue stress. - Bias: There appears to be a bias towards hiring and promoting graduates from Tier 1 colleges. - Promotion and hikes: Opportunities for growth and salary increases seem limited. - Work environment: Some senior managers allegedly create a toxic work environment, exhibiting unprofessional behavior towards female employees and using aggressive language. - Leave policies: Junior employees are often denied leave, including PL, CL, and sick leave, while senior managers enjoy their weekends and week days as well. - Business ethics: The bank's management practices seem to lack business ethics and morals towards gender specific. - Expectation of constant availability: Junior employees, including those in Designation/Department (DE), are expected to be available 24/7, including weekends (Saturdays and Sundays) and off-days, which is unsustainable and blurs the line between personal and professional life. - No compensation for extra work: Employees are not provided with compensatory off (comp-off) for working extra days or hours, leading to burnout and impacting work-life balance.

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*Unlimited sick leaves

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People, leadership, sick leaves not approved - causing loss of pay, unorganised, manual data entry, ancient systems, frequent pointless meetings and have no clear agenda that stretch beyond 1 hr (max. 5 hrs), no work from home almost always required to work from anywhere on sick leave, have strict login and logout times,

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...ous training and development programs to help employees enhance their skills. 2. _Competitive Salary_: ICICI Bank provides competitive salaries and benefits to its employees.

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Nothing

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Dear all. As well as all company like Salary comes on time, second and fourth Saturday leave applicable and government leave as well.

Dislikes

... 2) mentel sales pressure and mis guided to customer to opening trading account. 3) reporting Manager providing low salary range customer below 20K salary, and they can't eligible for cc , trading account, home loan, car loan etc, but reporting Manager asking sales number from that's wasted leads. 4) for account opening corporate they will send you Chennai to kanchipuram district almost 160 kilometres per day very long distance. U spent fuel Rs 9000/- and more but company give fuel allowance only 4,000/- 5) and your reporting Manager rejected your fuel allowance 3 to 4 times without any reason. 6) office time 9:15am to 5:15pm but after joining in few days management says 9 am to 7pm and some time 8pm to 9pm happened 7) my reporting Manager Deepak Kumar working Chennai koyambedu branch. He always like girls fellow. He don't like to talk boys and laughing. He only like girls and laughing time pass. And lunch time enjoying with girls eating food by his hand, and free pickup dropped for ladies but no boys. 8) if you go to ask employees icici toll free number they don't take an action to them because internal policies is fraud. 9) i left ICICI Bank 5 months ago still PF amount not settelment in pf account. 10) my good advice to youngers u have completed his /her degree please don't join like this of company. They give more stress full job and give low budget salary. Stay away.

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On Time Salary

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If you're a fresh graduate, especially from a top college, stay far away from this company. They’ll hire you for a Relationship Manager position, which is basically just a sales job. They promise job security, but that’s a lie. If you don’t meet your sales targets, they’ll constantly pressure you, and might even transfer you. The salary might look good at first, but there’s no real career growth. The training is practically nonexistent, and you’ll be expected to learn everything on your own. Don’t be fooled—if you care about your career, don’t even consider applying here. They bulk hire graduates and end up wasting your time and ruining your future.