IBM Senior Customer Support Engineer Salaries by 5 Employees

5 - 12 years exp.

₹2.5 Lakhs - ₹8 Lakhs

Low Confidence

Salary of majority employees

16% less than the average Senior Customer Support Engineer Salary in IT Services & Consulting Companies for 5 - 12 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Support Engineer Salary 5 - 10 years exp. (AmbitionBox Estimate)	₹2.5 L/yr - ₹5 L/yr
Engineering - Hardware & Networks Senior Customer Support Engineer Salary 12 years exp. (AmbitionBox Estimate)	₹6.3 L/yr - ₹7.7 L/yr
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IT & Information Security Senior Customer Support Engineer Salary 12 years exp. (AmbitionBox Estimate)	₹7.2 L/yr - ₹8.8 L/yr

Last Updated: 13 Mar 2024

Companies similar to IBM for Senior Customer Support Engineer

Company name	Avg Annual Salary	Open Jobs
Wipro Senior Customer Support Engineer Salary 3 - 10 years exp. (11 salaries)	₹2.6 L/yr - ₹9.6 L/yr 40% more
NTT DATA, Inc. Senior Customer Support Engineer Salary 10 - 13 years exp. (5 salaries)	₹3.2 L/yr - ₹5.8 L/yr 2% more
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DXC Technology Senior Customer Support Engineer Salary 1 - 12 years exp. (4 salaries)	₹2.8 L/yr - ₹10 L/yr 37% more
HCL Infosystems Senior Customer Support Engineer Salary 6 - 13 years exp. (3 salaries)	₹1.2 L/yr - ₹4 L/yr 11% less
HCL Group Senior Customer Support Engineer Salary 3 - 9 years exp. (3 salaries)	₹2.6 L/yr - ₹3.4 L/yr 29% less
Tech Mahindra Senior Customer Support Engineer Salary 0 - 4 years exp. (3 salaries)	₹2.1 L/yr - ₹4.5 L/yr 19% less

Senior Customer Support Engineer salary at IBM ranges between ₹2.5 Lakhs to ₹8 Lakhs per year for employees with experience between 5 years to 12 years. Salary estimates are based on 5 latest salaries received from various employees of IBM.

Experience wise IBM Senior Customer Support Engineer salaries

Last Updated: 13 Mar 2024

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹2.5 L/yr - ₹2.5 L/yr
6 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
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7 years (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.4 L/yr
8 years (AmbitionBox Estimate)	₹3.3 L/yr - ₹4.2 L/yr
9 years (AmbitionBox Estimate)	₹4 L/yr - ₹5.1 L/yr
10 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹9.4 L/yr
11 years (AmbitionBox Estimate)	₹5.4 L/yr - ₹6.9 L/yr
12 years (AmbitionBox Estimate)	₹2.7 L/yr - ₹8 L/yr

View all

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Salary related reviews for IBM

5.0

Rated by 1 employees for salary & benefits

Team Lead in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 09 Jul 2023

4.0

for Salary and Benefits

Likes

...en you attain certain exp and post. In Concentrix skill development is best . When compare with both companies you get both things salary and skill development at same time.

Salary - Good

+6 more

Dislikes

No HR aligned to project so for some employees it’s disadvantage as you have to sort all your problem with people manager. But for me things are perfectly fine ..

System Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

5.0

• posted on 08 Jan 2023

3.0

for Salary and Benefits

Likes

Work life balance is very nice and also Flexibility towards work. Great place to work with IBM for everyone.

Job security - Good

+3 more

Dislikes

As per market standards, Salary is not getting as expected. So company should work on Salary hike as per current industry. Rest everything is good.

Promotions - Poor

Technical Support Engineer in Bangalore / Bengaluru

Full Time

IT & Information Security Department

3.0

• posted on 16 Oct 2023

4.0

for Salary and Benefits

Likes

They provide good salary and staff is good.

Salary - Good

+1 more

Dislikes

...d of work which is quite rare, they will let you move but only after 36 months. plus there is no hike.

Skill development - Poor

+4 more

Senior Process Associate in Bangalore / Bengaluru

Full Time

Finance & Accounting Department

5.0

• posted on 17 Nov 2023

3.0

for Salary and Benefits

Likes

It's a good environment of a company

Skill development - Good

+3 more

Dislikes

We are working extra hours and more work but they are given less salary some times we kept off line and we working saturday also but salary less and that's why I left ibm

System Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

5.0

• posted on 17 Aug 2022

5.0

for Salary and Benefits

Likes

...eing fixed over there ... IBMIS A VERY GOOD COMPANY .. WORKLIFE IS BALANACED ... SALARY ALSO GOOD TO GET..

Salary - Excellent

+3 more

Dislikes

for now i wont see anything for disliking

Work satisfaction - Poor

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What people are saying about IBM

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Tech lead - Tech Mahindra or IBM

I have 2 offers in same location : Need guidance to choose one 1) Tech Mahindra (U4) Fixed 23.9 Variable 2.6=26.5 No joining bonus Project details informed already 2)IBM(7B) Fixed 21.37 Variable 2=23.37 Joining bonus is 1 lakh Tech M pays almost variable pay every month whereas IBM at year end. ( we get 80% variable pay in Tech M ,50% in IBM) Your Responses and thoughts will be appreciated. Thank you

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IBM Senior Customer Support Engineer Salary FAQs

What is the salary of Senior Customer Support Engineer at IBM ?

The average salary of a Senior Customer Support Engineer at IBM in India typically ranges from ₹2.5 Lakhs to ₹8.0 Lakhs per year, depending on experience (from 5 years to 12 years).

The top 10% of Senior Customer Support Engineer at IBM earn more than ₹8.0 Lakhs per year, and the top 1% earn over ₹8.0 Lakhs per year. Senior Customer Support Engineer Salaries at IBM can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 IBM employees in India.

What is the estimated take home salary of a Senior Customer Support Engineer at IBM in India?

The estimated take-home salary of a Senior Customer Support Engineer at IBM in India typically ranges from ₹31,385 to ₹32,679 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹8.0 Lakhs per year for employees with experience ranging from 5 years to 12 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of IBM. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than IBM for Senior Customer Support Engineer in India?

Wipro	₹2.6 Lakhs to ₹9.6 Lakhs per year
DXC Technology	₹2.8 Lakhs to ₹10.0 Lakhs per year
NTT DATA, Inc.	₹3.2 Lakhs to ₹5.8 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by IBM, depending on the role and experience level.

What is the salary of a Senior Customer Support Engineer in companies similar to IBM in India?

The salary of a Senior Customer Support Engineer at companies similar to IBM in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

HCL Infosystems	₹1.2 Lakhs to ₹4.0 Lakhs per year
Tech Mahindra	₹2.1 Lakhs to ₹4.5 Lakhs per year
HCL Group	₹2.6 Lakhs to ₹3.4 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Support Engineer at IBM in India?

The salary growth for a Senior Customer Support Engineer at IBM depends on factors such as experience, performance, and promotions. On average, a Senior Customer Support Engineer can expect the following growth trajectory at IBM:

Experience	Average Salary Range
5 years	₹2.5 Lakhs to ₹2.5 Lakhs per year
6 years	₹2.2 Lakhs to ₹2.8 Lakhs per year
7 years	₹2.6 Lakhs to ₹3.4 Lakhs per year
8 years	₹3.3 Lakhs to ₹4.2 Lakhs per year

and so on.

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IBM Senior Customer Support Engineer Salaries

IBM Senior Customer Support Engineer salary in India ranges between ₹2.5 Lakhs to ₹8 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 IBM latest salaries received from various employees of IBM.